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Review Summary
uk.cornilleau comes across as a brand that makes ordering feel easy and support feel genuinely hands-on. Customers mention quick replies, clear guidance to find the right parts, and delivery that arrives promptly and well packed.
Delivery
"Delivered quickly. We were kept informed of delivery time."
"Arrived quickly"
"Delivered on time"
Digital experience
"The website helped me identify the correct spare I needed and its current replacement. The part was well packaged and sent out very quickly."
"I was very pleased with product ordered, easy to use website, part arrived within a week"
"I quickly located the parts required on the search engine. Easy ordering and correct spare parts received. Thank you."
Team expertise
"We were very pleased with your help and the instructions you sent, very impressed thank you"
"Very helpful customer service. Identified what I needed to purchase and helped with some hints and tips on how to fit the replacement wheels.…"
Very helpful customer service. Identified what I needed to purchase and helped with some hints and tips on how to fit the replacement wheels. Definitely recommended.
"Really helpful customer service. The person talked me through which component I needed, explained where to find the correct code, and guided me to…"
Really helpful customer service. The person talked me through which component I needed, explained where to find the correct code, and guided me to where I could place the order.
Responsiveness
"Very efficient - quick service"
"Very helpful and effective in customer support and after-sales. It is refreshing to connect quickly with helpful humans who know what they are…"
Very helpful and effective in customer support and after-sales. It is refreshing to connect quickly with helpful humans who know what they are talking about. It is also good marketing.
"Customer service was excellent and staff were both really helpful when I called and even replying via email that evening. Very impressive!"
Friendliness & courtesy
"Excellent customer service"
"Excellent customer service and very helpful. Thank you"
"Super fast friendly and efficient Thank you!"
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A. A.
28 Jun 2024
Verified reviewGreat customer service in the phone, fast and accurate delivery. Instructions are super hard to follow and could be much easier though.
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A. A.
28 Jun 2024
Verified reviewExcellent customer service. Including pre-sake advice about tables and accommodating delivery to Guernsey.
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A. A.
28 Jun 2024
Verified reviewOrdered some replacement accessories for my table and new bats and balls. Service was very quick and efficient and price was resonable.
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A. A.
28 Jun 2024
Verified reviewIt was difficult to find on the website as we had a table purchased 7 years ago. Would be great if you reference old tables when selling these accessories
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A. A.
20 Jun 2024
Verified reviewGreat service. Great products!
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A. A.
20 Jun 2024
Verified reviewGreat table... so far... It is easy to use and store and I like the features such as counters, bat and ball storage, automatic net which pops up when the table is set up
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A. A.
15 Jun 2024
Verified reviewGreat service. Easy to find the spare parts, easy to order and delivery was prompt. Kept us informed of the entire process
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A. A.
15 Jun 2024
Verified reviewIncredible product and service!
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A. A.
14 Jun 2024
Verified reviewDelivery arrived fine and called as advised. Upon opening the box...no assembly instructions, very annoying had to find and download them from the internet. I wish they could put a 10mm socket in the box....took me 10 mins to find one in my tool box. Overall good quality table.
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A. A.
8 Jun 2024
Verified reviewGood product but a little expensive
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A. A.
8 Jun 2024
Verified reviewExcellent service. Needed net and posts for their outdoor table. They emailed a detailed drawing of the parts. Order came within a week.
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A. A.
5 Jun 2024
Verified reviewVery quick and efficient
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A. A.
3 Jun 2024
Verified reviewOne of the most efficient processes and service for what I thought was going to be difficult. First rate customer service from identifying parts needed to order and delivery. Well done and thanks. All back playing ping pong in a mixed bag Scottish Summer!
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A. A.
31 May 2024
Verified reviewEasy to order,and fast delivery, Thanks very much
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A. A.
31 May 2024
Verified reviewDelivery very professional.
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A. A.
30 May 2024
Verified reviewEfficient, I didn’t realise you could just buy the wheels.
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A. A.
29 May 2024
Verified reviewHad the part n stock. Mailed quickly
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A. A.
29 May 2024
Verified reviewGreat to get spare parts.
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A. A.
29 May 2024
Verified reviewPerfect net and attachments. Easy to fit and table back to its best.
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A. A.
29 May 2024
Verified reviewCover was ordered easily, delivered quickly and currently in use.
Reviews displayed in chronological order
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