Reviews for Trekkinn.com

Total: 2 204 reviews since 18/01/2021

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4.6

Based on 249 reviews from the last 12 months

  • 80%
  • 12%
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  • 4%

icon sparkle Review Summary

Trekkinn is described as a place where buying feels straightforward and reassuring, with quick checkout, clear information and delivery that usually arrives promptly. Customers mention good prices, easy ordering and products that match expectations, which makes repeat purchases feel natural.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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  • Robert reidford A.

    27 Oct 2026

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    Excellent service, competitive prices and good communications. I will definitely buy from again.

  • Marta P.

    27 Oct 2026

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    Premium quality and order handling

  • Justin P.

    24 Oct 2026

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    Trekkin provided the exact shoes I wanted at the best price. Once I had placed the order the updates on its status were frequent and reliable.

  • Jolanta K.

    20 Oct 2026

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    very good ))

    Reply from Trekkinn.com

    Hi there, Thanks so much for the lovely feedback, we are really pleased you enjoyed your experience. We hope to see you back at Trekkinn soon. Kind regards. trekkinn team

  • Laura M.

    18 Oct 2026

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    My leki poles were competitively priced and dispatch was prompt. The tracking was easy to access. I’m thrilled with them!

    Reply from Trekkinn.com

    Hello, Thanks so much for your lovely feedback, we're really pleased you had a positive experience with us. It makes our day to know you're happy with your purchase, and we hope it brings you lots of enjoyment on the trails. Kind regards. trekkinn team

  • Dot F.

    18 Oct 2026

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    Delivery too slow it took weeks

    Reply from Trekkinn.com

    Hi there, We're really sorry your order didn't meet your expectations. We completely understand how frustrating this must have been. Thank you for your feedback, we will pass it on to help us improve. Kind regards. trekkinn team

  • Mark S.

    18 Oct 2026

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    Great product and value . £30 cheaper than Go Camping

    Reply from Trekkinn.com

    Hi there, Thanks so much for your lovely review. We are really pleased to hear you enjoyed the product and found great value. Thanks again, enjoy your adventures. trekkinn team

  • Justyna F.

    18 Oct 2026

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    Astonighingly nice price, rapid delivery, good quality. Recommended!

    Reply from Trekkinn.com

    Hello, Thank you so much for your lovely review, we are delighted you enjoyed your experience with us. Hearing feedback like this really makes our day and keeps us motivated. Thanks again and all the best. trekkinn team

  • Christopher G.

    18 Oct 2026

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    Lightweight, fit nicely and very comfortable. Lots of pockets and the adjustable leg ends work well. Wore them for a long haul flight and no issues.

    Reply from Trekkinn.com

    Hi there, Thanks so much for your lovely review. We're delighted you enjoyed your purchase, and your feedback really helps others. We hope to see you back at Trekkinn soon. Kind regards. trekkinn team

  • Daniel W.

    16 Oct 2026

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    Item arrived 3 days after it was scheduled to arrive and therefore not in time for my intended use. And then had to source from elsewhere and to return my purchased item had to pay another £12

    Reply from Trekkinn.com

    Hello, We're really sorry to hear about your experience, that is not the level of service we aim for. We understand how frustrating that must have been and appreciate you telling us, please contact our customer service team so we can look into this and help where possible. Kind regards. trekkinn team

  • Renata K.

    13 Oct 2026

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    The ordered goods were delivered on schedule and in very good condition.

    Reply from Trekkinn.com

    Hi there, Thanks so much for your kind words, it is great to hear you enjoyed your experience with us. We hope to welcome you back to trekkinn soon. Kind regards. trekkinn team

  • Ian H.

    13 Oct 2026

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    Great service at competitive prices. I have used them a few times and recommend them.

    Reply from Trekkinn.com

    Hi there, Thanks so much for your kind words, we are really pleased you had a great experience. It means a lot that you would recommend us. Kind regards. trekkinn team

  • Kasper H.

    13 Oct 2026

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    The size information on my item was wrong and the return process is too complicated. Money out of the window.

    Reply from Trekkinn.com

    Hi there, We're really sorry to hear you had a poor experience and that we let you down. If you would like us to look into this, please contact our customer support with your order number so they can review your case. Thank you for raising this, kind regards. trekkinn team

  • Amy A.

    12 Oct 2026

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    The package would be delivered no later than 21/9. Nothing that day. In the evening message that the package would be delivered on Tuesday 22/9, okay. However, that day I received the message “due to lack of space in the courier bus, the package could not be loaded”. The package would be delivered the next business day (Wednesday 23/9). In the evening I suddenly received the message “shipment goes back to the sender”. Without a single delivery attempt. Completely stripped, I contacted TradeInn’s customer service. The response was incredible and testifies to little service. The cause why the package was not delivered was completely attributed to me as a customer. Either I would not have given the correct address or I would have refused the package. The opposite is true! As a customer, I can’t do anything about this, this is entirely the responsibility of Tradeinn/Trackinn and the carrier she hired. Tradeinn suggests that I contact DPD myself. First of all, since this is not my fault, it is not up to me to solve this. In addition, DPD does not accept requests from addressees, only from the sender. It would be appropriate for TradeInn to contact DPD yourself. Then I was told that I had to reorder the item myself. How can you offer such a bad service? I have contacted TradeInn again about this and have indicated that the fault is absolutely not with me, but with them. I asked them for a solution. To date, no response from TradeInn has been received. But now a request to leave a review...... What do you think??? The fault lies with TradeInn and the courier they hired. Tradeinn could have apologized and should have sent the article again on 22/9. After this event, I am definitely not willing to order anything in this webshop again. Finally, I’m glad I chose to pay later. I didn’t fully trust the TradeInn website, and that’s right now. It would be crazy that I first have to wait until the undelivered package is back at your company, which then needs another 2-4 working days to get the refund in order. I would then have to wait more than two weeks for my money, while the fault lies with TradeInn. I can’t come to any other conclusion than that TradeInn/TrackInn are scammers.

    Reply from Trekkinn.com

    Hello, We're very sorry your recent experience with delivery and support fell short of expectations and we understand how frustrating that is. Please contact our customer service with your order number so our team can review the situation and advise on next steps. Kind regards. trekkinn team

    Reply from Amy A.

    I did contact your customet service already twice. My last message isn’t even answered by them. So no, I won’t try it a third time. I already bought the dog harnass elsewhere.

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  • Derek M.

    4 Oct 2026

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    Have used trekkinn several times and always happy

    Reply from Trekkinn.com

    Hi there, Thank you for your lovely review, we are delighted to hear you have been happy with us. We really appreciate your continued support and hope to be part of your next adventure. Many thanks. trekkinn team

    Reply from Derek M.

    Thanks again have since ordered again and have always used your shop

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  • John D.

    4 Oct 2026

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    Good product & price. Delivery could have been faster

    Reply from Trekkinn.com

    Hi there, Thanks for your feedback, we're pleased you liked what you received. We're sorry shipping took longer than you expected, we appreciate your patience. Hope to see you back soon. Kind regards. trekkinn team

  • George D.

    4 Oct 2026

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    Excellent service

    Reply from Trekkinn.com

    Hi there, Thanks so much for taking the time to share your feedback. We’re really pleased to hear you enjoyed your experience with us. Thanks again, kind regards. trekkinn team

  • Katarzyna S.

    4 Oct 2026

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    The transaction went smoothly from start to finish. Payment by BLIK worked brilliantly. The order was delivered within a week, even though it was shipped abroad — I’m absolutely delighted! The parcel was carefully packed, and I received a notification at every stage of the delivery, which gave me a real sense of security throughout the transaction. The delivery travelled more than 2,000 km without any problems. :) The item was exactly as described. I sincerely recommend this seller. :) Thank you! La transacción se realizó sin ningún problema. El pago mediante BLIK funcionó de maravilla. El pedido llegó en una semana, a pesar de que se enviaba al extranjero. ¡Estoy encantada! El paquete estaba cuidadosamente embalado y recibí un aviso en cada etapa del proceso, lo que me dio una gran sensación de seguridad durante toda la transacción. El envío recorrió más de 2.000 km sin ningún problema. :) El producto coincidía con la descripción. Recomiendo sinceramente a este vendedor. :) ¡Muchas gracias!

    Reply from Trekkinn.com

    Hello, Thank you so much for your lovely review, we are delighted to hear you had a positive experience with us. Your recommendation means a lot, and we’re glad the whole process was straightforward for you. Kind regards. trekkinn team

  • Edward G.

    4 Oct 2026

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    Quick delivery, easy checkout.

    Reply from Trekkinn.com

    Hi there, Thanks so much for your kind words. We are really pleased you had a positive experience with us. Your feedback means a lot. Kind regards. trekkinn team

  • Oleksandr K.

    4 Oct 2026

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    Excelentes zapatos

    Reply from Trekkinn.com

    Hi there, Thanks so much for your lovely review, we are really pleased you enjoyed your purchase. We hope Trekkinn can help with your next outdoor adventure, and we look forward to seeing you again. Kind regards. trekkinn team

Reviews displayed in chronological order

About Trekkinn.com

Tradeinn Retail Services

Trekkinn is a specialized online retailer with a large selection of high-quality outdoor clothing and hiking equipment, as well as equipment for mountaineering, trail running and camping offering top deals on brand-name, best-selling items with discounts of up to 70%. Trekkinn has over 320,000 individual items, including tents and sleeping bags, specialist footwear and clothing, trekking poles, and many other accessories. Products are available from the best brands in outdoor sports, including Salomon, Columbia, Garmin, Mammut, Adidas, Scarpa, La Sportiva, The North Face and many more – all with a low-price guarantee. Trekkinn is one of 18 sports retailers in the Tradeinn Group. With over 2.5 million original products in a 30,000 m² central warehouse and more than 10,000 brands shipped to 180 countries worldwide, Trekkinn provides excellent service and a unique shopping experience with complete peace of mind thanks to excellent financing options.

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C/ Pirineus, 9, Celrà 17460

www.tradeinn.com/trekkinn/en Sports
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