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Review Summary
uk.cornilleau comes across as a brand that makes ordering feel easy and support feel genuinely hands-on. Customers mention quick replies, clear guidance to find the right parts, and delivery that arrives promptly and well packed.
Delivery
"Delivered quickly. We were kept informed of delivery time."
"Arrived quickly"
"Delivered on time"
Digital experience
"The website helped me identify the correct spare I needed and its current replacement. The part was well packaged and sent out very quickly."
"I was very pleased with product ordered, easy to use website, part arrived within a week"
"I quickly located the parts required on the search engine. Easy ordering and correct spare parts received. Thank you."
Team expertise
"We were very pleased with your help and the instructions you sent, very impressed thank you"
"Very helpful customer service. Identified what I needed to purchase and helped with some hints and tips on how to fit the replacement wheels.…"
Very helpful customer service. Identified what I needed to purchase and helped with some hints and tips on how to fit the replacement wheels. Definitely recommended.
"Really helpful customer service. The person talked me through which component I needed, explained where to find the correct code, and guided me to…"
Really helpful customer service. The person talked me through which component I needed, explained where to find the correct code, and guided me to where I could place the order.
Responsiveness
"Very efficient - quick service"
"Very helpful and effective in customer support and after-sales. It is refreshing to connect quickly with helpful humans who know what they are…"
Very helpful and effective in customer support and after-sales. It is refreshing to connect quickly with helpful humans who know what they are talking about. It is also good marketing.
"Customer service was excellent and staff were both really helpful when I called and even replying via email that evening. Very impressive!"
Friendliness & courtesy
"Excellent customer service"
"Excellent customer service and very helpful. Thank you"
"Super fast friendly and efficient Thank you!"
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Sarah I.
27 Oct 2026
Verified reviewAll good!
Reply from Uk.cornilleau.com
Hi there, Thanks for the lovely review, we’re really pleased to hear everything went well for you. We hope you are enjoying your Cornilleau table and having plenty of great games. Kind regards. Cornilleau UK
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Polly B.
22 Oct 2026
Verified reviewVery efficient - quick service
Reply from Uk.cornilleau.com
Hi there, Thanks so much for your lovely feedback, we are delighted you had a positive experience with us. We hope to welcome you back soon. Kind regards, Cornilleau UK
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Catherine J.
17 Oct 2026
Verified reviewDelivered quickly. We were kept informed of delivery time.
Reply from Uk.cornilleau.com
Hello, Thank you for your kind review, we are really pleased you had a positive experience with us. We appreciate you taking the time to share your feedback, it means a lot. Kind regards Cornilleau UK
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Tricia W.
16 Oct 2026
Verified reviewGreat products, good service
Reply from Uk.cornilleau.com
Hi there, Thank you for your lovely review. We are really pleased to hear you enjoyed your experience with us. We appreciate you taking the time to share your feedback, it means a lot to the team. Kind regards. Cornilleau UK
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Jane D.
14 Oct 2026
Verified reviewWe were very pleased with your help and the instructions you sent, very impressed thank you
Reply from Uk.cornilleau.com
Hi there, Thank you so much for your lovely feedback, we are delighted you had a positive experience with us. We really appreciate you taking the time to let us know, it means a lot. Kind regards. Cornilleau UK
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Allison C.
13 Oct 2026
Verified reviewPerfect thank you
Reply from Uk.cornilleau.com
Hi there, Thanks so much for your lovely feedback, we are really pleased to hear that. We hope you continue to enjoy Cornilleau. Kind regards. Cornilleau UK
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Valentina L.
13 Oct 2026
Verified reviewExcellent sturdy table, easy to get replacement parts.
Reply from Uk.cornilleau.com
Hi there, Thanks so much for taking the time to leave your feedback, we are really pleased you had a great experience. Hearing this makes our day, and we hope you enjoy many more games. Kind regards, Cornilleau UK
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Anna E.
12 Oct 2026
Verified reviewArrived quickly
Reply from Uk.cornilleau.com
Hi there, Thanks so much for taking the time to leave a five star review. We are really pleased you had a positive experience with us. Kind regards. Cornilleau UK
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Susan C.
8 Oct 2026
Verified reviewWe needed spare parts for our approx 28 year old table tennis table. We were delighted to find that Coneilleau had the parts - the assistance we received to select them was great. We have replaced the part and are now waiting for our son’s assistance to lift the table to put the bolts in place. Fantastic service thank you
Reply from Uk.cornilleau.com
Hello, Thanks so much for your lovely review, we are really pleased you had a great experience with us. It is wonderful to hear everything worked out, and we hope you enjoy plenty more games. Best regards. Cornilleau UK
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Julia H.
4 Oct 2026
Verified reviewVery helpful customer service. Identified what I needed to purchase and helped with some hints and tips on how to fit the replacement wheels. Definitely recommended.
Reply from Uk.cornilleau.com
Hi there, Thank you for your lovely feedback, we are really pleased you had a positive experience with our team. It means a lot that you would recommend us, and we hope you enjoy your purchase. Kind regards. Cornilleau UK
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David W.
3 Oct 2026
Verified reviewDelivered on time
Reply from Uk.cornilleau.com
Hi there, Thanks for your lovely review, we are really pleased you had a positive experience. We hope you enjoy it and hope to welcome you back soon. Kind regards. Cornilleau UK
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Clare W.
3 Oct 2026
Verified reviewEasy to order & arrived swiftly
Reply from Uk.cornilleau.com
Hello, Thanks so much for your lovely review. We are really pleased to hear you had a positive experience and hope you enjoy your purchase. Kind regards. Cornilleau UK
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Micky H.
2 Oct 2026
Verified reviewGreat product; great service
Reply from Uk.cornilleau.com
Hello, Thanks so much for the lovely review, we are thrilled you had such a positive experience. It really means a lot to the team to hear this feedback. Many thanks. Cornilleau UK
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P. P.
27 Sept 2026
Verified reviewEasy to order and good communication
Reply from Uk.cornilleau.com
Hi there, Thanks for your lovely review, we're really pleased you had a positive experience with us. Your feedback means a lot to the team and helps us keep doing our best. Many thanks. Cornilleau UK
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Andrew H.
26 Sept 2026
Verified reviewVery helpful lady on the phone, sent me a download of the parts required, I ordered them, arrived in 2 days and fit perfect on a 20 year old table tennis table.
Reply from Uk.cornilleau.com
Hi there, Thanks so much for your lovely review, we are really pleased you had a great experience with us. It means a lot to hear our team and products were helpful, and we hope you enjoy many more games. Best wishes. Cornilleau UK
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Brian W.
25 Sept 2026
Verified reviewGreat service. Prompt delivery
Reply from Uk.cornilleau.com
Hello, Thanks so much for your kind feedback. We are pleased you had a positive experience with us. We really appreciate you taking the time to share this. Many thanks, Cornilleau UK
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Nigel H.
22 Sept 2026
Verified reviewSuperb response. Well packed and quickly delivered. Reasonable prices
Reply from Uk.cornilleau.com
Hello, thank you for taking the time to leave such a lovely review. We are delighted to hear you enjoyed your experience with us. Your kind words really mean a lot and keep us going. Kind regards. Cornilleau UK
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Peter J.
18 Sept 2026
Verified reviewExcellent customer service. I received a fast reply to my enquiry and Isabelle was very helpful in guiding me to find the correct part I needed and providing instructions on how to fit the part. Thank you.
Reply from Uk.cornilleau.com
Hello, thank you for taking the time to leave such a positive review. We are delighted to hear you had a great experience with our team. It means a lot to know we could help make things easier for you. Kind regards. Cornilleau UK
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Ian H.
7 Sept 2026
Verified reviewReally helpful customer service. The person talked me through which component I needed, explained where to find the correct code, and guided me to where I could place the order.
Reply from Uk.cornilleau.com
Hi there, Thanks so much for your lovely feedback, we are really pleased to hear you had a positive experience with our team. It means a lot to everyone here that our support made things easier for you. Kind regards. Cornilleau UK
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C. W.
3 Sept 2026
Verified reviewThe communication around the purchase and delivery were very clear, and delivery was on time. The box was very slightly damaged on one corner.
Reply from Uk.cornilleau.com
Hello, Thanks for your feedback, we're glad you had a positive experience overall. We apologise for any inconvenience and appreciate you taking the time to let us know. Kind regards. Cornilleau UK
Reviews displayed in chronological order
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