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Review Summary
uk.cornilleau comes across as a brand that makes ordering feel easy and support feel genuinely hands-on. Customers mention quick replies, clear guidance to find the right parts, and delivery that arrives promptly and well packed.
Delivery
"Delivered quickly. We were kept informed of delivery time."
"Arrived quickly"
"Delivered on time"
Digital experience
"The website helped me identify the correct spare I needed and its current replacement. The part was well packaged and sent out very quickly."
"I was very pleased with product ordered, easy to use website, part arrived within a week"
"I quickly located the parts required on the search engine. Easy ordering and correct spare parts received. Thank you."
Team expertise
"We were very pleased with your help and the instructions you sent, very impressed thank you"
"Very helpful customer service. Identified what I needed to purchase and helped with some hints and tips on how to fit the replacement wheels.…"
Very helpful customer service. Identified what I needed to purchase and helped with some hints and tips on how to fit the replacement wheels. Definitely recommended.
"Really helpful customer service. The person talked me through which component I needed, explained where to find the correct code, and guided me to…"
Really helpful customer service. The person talked me through which component I needed, explained where to find the correct code, and guided me to where I could place the order.
Responsiveness
"Very efficient - quick service"
"Very helpful and effective in customer support and after-sales. It is refreshing to connect quickly with helpful humans who know what they are…"
Very helpful and effective in customer support and after-sales. It is refreshing to connect quickly with helpful humans who know what they are talking about. It is also good marketing.
"Customer service was excellent and staff were both really helpful when I called and even replying via email that evening. Very impressive!"
Friendliness & courtesy
"Excellent customer service"
"Excellent customer service and very helpful. Thank you"
"Super fast friendly and efficient Thank you!"
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A. A.
4 Dec 2021
Verified reviewOrdered new wheels and a new net both came quickly and restored our table back to its former glory . Thank you
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A. A.
3 Dec 2021
Verified reviewVery good, happy with table tennis table, though 1 handle is a bit of a stiff squeeze to release leaf from upright to horizontal position. Good delivery service.
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A. A.
1 Dec 2021
Verified reviewPerfectly satisfied with all aspects of the purchase: from ordering, to delivery and assembly, to quality of product.
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A. A.
19 Nov 2021
Verified reviewThank you for your help in getting the right part and for contacting me to explain a slight delay in delivery times
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A. A.
19 Nov 2021
Verified reviewGreat product, really robust and sturdy. Has a great surface to play. Easy to store away when not in use.
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A. A.
16 Nov 2021
Verified reviewQuick service, goods received within 2 days.
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A. A.
15 Nov 2021
Verified reviewReview for Table cover PREMIUM grey Poor design and substandard non-durable material - water collects at the top, causing cover to weaken and tear if lifted carefully to clear water. After only 12 months of UK weather has torn in 3 places. Very disappointing, and not fit for purpose - protecting a top of the range table.
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A. A.
12 Nov 2021
Verified reviewKept me informed through the whole process
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A. A.
11 Nov 2021
Verified reviewFantastic table with a nice, fast playing surface. The engineering of the table is so solid and clearly built to last. Extremely happy to have paid for a premium product.
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A. A.
9 Nov 2021
Verified reviewSpeedy service as usual
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A. A.
8 Nov 2021
Verified reviewOnce again Cornilleau have been brilliant for spares. That said I only need a couple of covers and these foot brakes. The parts site is excellent. We love our table which has not spent a day indoors win its life. Does what it says, outdoor table, perfect.
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A. A.
5 Nov 2021
Verified reviewIt has been so nice to deal with a Company that puts it's clients first from the time I first phoned enquiring about the delivery time to the time it was actually delivered I could not fault the service I received. I would thoroughly recommend anyone to buy from you.
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A. A.
3 Nov 2021
Verified reviewGreat table and great cover. Delivered quickly and with zero fuss. I can highly recommend.
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A. A.
2 Nov 2021
Verified reviewI called the company as our table tennis table was broken by somebody sitting on it. The sales team were very helpful and explained exactly which part I needed and posted it to me immediately
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A. A.
28 Oct 2021
Verified reviewVery good service, parts were easy to identify and delivery was on time.
Reviews displayed in chronological order
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