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Review Summary
uk.cornilleau comes across as a brand that makes ordering feel easy and support feel genuinely hands-on. Customers mention quick replies, clear guidance to find the right parts, and delivery that arrives promptly and well packed.
Delivery
"Delivered quickly. We were kept informed of delivery time."
"Arrived quickly"
"Delivered on time"
Digital experience
"The website helped me identify the correct spare I needed and its current replacement. The part was well packaged and sent out very quickly."
"I was very pleased with product ordered, easy to use website, part arrived within a week"
"I quickly located the parts required on the search engine. Easy ordering and correct spare parts received. Thank you."
Team expertise
"We were very pleased with your help and the instructions you sent, very impressed thank you"
"Very helpful customer service. Identified what I needed to purchase and helped with some hints and tips on how to fit the replacement wheels.…"
Very helpful customer service. Identified what I needed to purchase and helped with some hints and tips on how to fit the replacement wheels. Definitely recommended.
"Really helpful customer service. The person talked me through which component I needed, explained where to find the correct code, and guided me to…"
Really helpful customer service. The person talked me through which component I needed, explained where to find the correct code, and guided me to where I could place the order.
Responsiveness
"Very efficient - quick service"
"Very helpful and effective in customer support and after-sales. It is refreshing to connect quickly with helpful humans who know what they are…"
Very helpful and effective in customer support and after-sales. It is refreshing to connect quickly with helpful humans who know what they are talking about. It is also good marketing.
"Customer service was excellent and staff were both really helpful when I called and even replying via email that evening. Very impressive!"
Friendliness & courtesy
"Excellent customer service"
"Excellent customer service and very helpful. Thank you"
"Super fast friendly and efficient Thank you!"
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A. A.
21 Aug 2024
Verified reviewReally helpful and efficient online support.
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A. A.
21 Aug 2024
Verified reviewWebsite easy to order from, delivery very fast.. great meeting my table tennis table in to condition.
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A. A.
13 Aug 2024
Verified reviewdelivered promptly and professionally
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A. A.
10 Aug 2024
Verified reviewCracking good service as usual from Cornilleau.
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A. A.
10 Aug 2024
Verified reviewAbsolutely brilliant at replacing ga damaged component. Bd even better at sorting me out when DPD damaged it in transit. Seriously happy customer.
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A. A.
7 Aug 2024
Verified reviewWebsite was easy to use and two man delivery process prompt and efficient.
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A. A.
4 Aug 2024
Verified reviewOrdering was not difficult.
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A. A.
4 Aug 2024
Verified reviewCornilleau products are amazing. Top of the game !
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A. A.
4 Aug 2024
Verified reviewGreat experience. Table Tennis table was delivered quickly and customer service team sorted out a couple of issues we had with parts.
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A. A.
3 Aug 2024
Verified reviewVery easy to order and delivery was quick.
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A. A.
1 Aug 2024
Verified reviewAll good. Delivery was easy and paid for assembly was well worth it.
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A. A.
1 Aug 2024
Verified reviewWell designed web ordering system...easy to identify relevant part and order accordingly. Made it very easy to proceed.
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A. A.
1 Aug 2024
Verified reviewFast delivery, good service
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A. A.
1 Aug 2024
Verified reviewReally easy website to navigate, had a good bundle package on the table we wanted.
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A. A.
1 Aug 2024
Verified reviewReally helpful when I called with questions about the product
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A. A.
29 Jul 2024
Verified reviewVery easy to order and arrived quickly.
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A. A.
27 Jul 2024
Verified reviewSpeedy delivery and great communication
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A. A.
26 Jul 2024
Verified reviewItem in stock and delivered quickly
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A. A.
26 Jul 2024
Verified reviewI needed some spare parts for my table tennis table. To my surprise, cornilleau offered a full set of parts, easily available online and at very reasonable prices! Delivery was quick, the whole process was easy. This is how it should be everywhere. I can 100% recommend cornilleau for this reason alone - all companies should follow their example!
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A. A.
25 Jul 2024
Verified reviewGreat table! No flex on delivery date but it came when they said and delivery was free.
Reviews displayed in chronological order
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