Go to website
Review Summary
Therm-ic is often praised for products that feel easy to use in real life, with warm socks, gloves and batteries that keep feet dry and comfortable. Some customers also mention quick delivery and clear communication, while a few had to manage Bluetooth pairing or read the instructions more carefully than expected.
Delivery
"Die Zusendung einer defekten Batterie hätte sich vermutlich vermeiden lassen, wenn vor dem Versand eine sorgfältige Endkontrolle durchgeführt worden…"
Die Zusendung einer defekten Batterie hätte sich vermutlich vermeiden lassen, wenn vor dem Versand eine sorgfältige Endkontrolle durchgeführt worden wäre. Damit hätte man dem Kunden unnötigen Ärger und Zeitaufwand sowie beiden Seiten die Mühe einer Reklamation und eines erneuten Versands ersparen können.
"bra produkt, snabb leverans"
"Too slow with delivery. Ordered August 8 and still haven't received the item and it is August 20. According to tracking, it is due to arrive on…"
Too slow with delivery. Ordered August 8 and still haven't received the item and it is August 20. According to tracking, it is due to arrive on August 24. For an expensive item, this should be express post.
Digital experience
"Responstider and easy to navigate"
"good orientation on the website and very nice communication with you"
"Sito semplice ed intuitivo e buona spedizione"
-
Constantin U.
27 Oct 2026
Verified reviewDie Zusendung einer defekten Batterie hätte sich vermutlich vermeiden lassen, wenn vor dem Versand eine sorgfältige Endkontrolle durchgeführt worden wäre. Damit hätte man dem Kunden unnötigen Ärger und Zeitaufwand sowie beiden Seiten die Mühe einer Reklamation und eines erneuten Versands ersparen können.
Reply from THERMIC
Hallo, Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Meinung zu teilen. Es tut uns sehr leid für die entstandenen Unannehmlichkeiten. Tatsächlich ist diese Batterie leider durch unsere Kontrollen gerutscht. Wir entschuldigen uns aufrichtig für diesen Vorfall. Mit freundlichen Grüßen, Therm-ic Team
-
Oliver B.
27 Oct 2026
Verified reviewGanz tolle hochwertige Skisocken, sehr bequem, passen super. Akkukaufzeit wie vom Hersteller beschrieben, absolute Empfehlung
-
Harrison S.
17 Oct 2026
Verified reviewMet all expectations.
-
Maurice L.
14 Oct 2026
Verified reviewI’m unsure if the blue light antibacterial function is working but it is very quiet
-
Peter B.
10 Oct 2026
Verified reviewLieferung nur an Packstation
-
Thomas R.
18 Sept 2026
Verified reviewVerry good!
-
Tord V.
15 Sept 2026
Verified reviewbra produkt, snabb leverans
-
Sandra B.
28 Aug 2026
Verified reviewToo slow with delivery. Ordered August 8 and still haven't received the item and it is August 20. According to tracking, it is due to arrive on August 24. For an expensive item, this should be express post.
Reply from THERMIC
Hello, Thank you for reaching out and sharing your feedback. We are truly sorry for the delay in receiving your order. While the shipping process is handled directly by DHL, we fully understand your frustration. Unfortunately, the delay was caused by customs clearance procedures, which are outside of our direct control. We have taken good note of your comment regarding express post, as we are constantly looking for ways to improve our service. Thank you for your patience and understanding. Best regards, Therm-ic Team
-
Mark E.
18 Aug 2026
Verified reviewBuild quality seems very good. The attachment clip is very hard to release. It might become easier with use but perhaps making the release tab longer may help. Haven't used them yet so can't comment on battery performance.
-
Svetlana S.
12 Aug 2026
Verified reviewИзключително коректни.
-
Maksym S.
9 Aug 2026
Verified review1. The front heating areas are too low. 2. It doesn't get very hot, even at the highest setting. Although I have nothing to compare it to. 3. When I first tried to connect via Bluetooth with the original battery at around 50% charge, the app couldn't detect the vest. Switching to a random power bank fixed the issue.
-
Max M.
15 Jul 2026
Verified reviewVery professional. Item arrived promptly.
-
Renee D.
11 Jul 2026
Verified reviewNavigation OK tout à été OK rapidité efficacité petit bémol (pour moi) sur le produit serreun peu trop au niveau cheville(au niveau dessus malléoles) part ca confortable mais je ne les ai pas essayées en rando pour le moment
-
Julia D.
8 Jul 2026
Verified reviewPerfect
-
Jose maria L.
5 Jul 2026
Verified reviewIt was a disaster, the batteries never charged, could not use them
Reply from THERMIC
Dear Customer, We are sorry to hear about your experience. Our customer service team has already contacted you directly in order to better understand the situation and find a suitable solution. Thank you for your understanding. Best regards, Therm-ic team
-
Anders B.
3 Jul 2026
Verified reviewUnfortunately this order has not been delivered yet (going on two weeks since ordered), which is unusual, as previous orders I have placed have been delivered significantly faster.
Reply from THERMIC
Dear Customer, We are sorry for the delay with the delivery of your order. Unfortunately, this delay is beyond our control, but please be assured that we are doing our best to resolve the situation. We contacted the carrier on 25/06 and are currently waiting for their feedback. We will get back to you as soon as we receive an update and a solution. Thank you very much for your patience and understanding. Best regards, Therm-ic team
-
David P.
9 Jun 2026
Verified reviewVery good
-
Vicente jose M.
29 May 2026
Verified reviewAll 100% ok
-
Artur K.
23 May 2026
Verified review....
-
Vicente jose M.
23 May 2026
Verified reviewLos calcetines son de lo mejor, material de primera calidad que se adapta perfectamente al pie, muy cómodos y transpiran perfectamente, ideales para días calurosos.
Reviews displayed in chronological order
Contact
Go to website
Certification
