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Review Summary
uk.cornilleau comes across as a brand that makes ordering feel easy and support feel genuinely hands-on. Customers mention quick replies, clear guidance to find the right parts, and delivery that arrives promptly and well packed.
Delivery
"Delivered quickly. We were kept informed of delivery time."
"Arrived quickly"
"Delivered on time"
Digital experience
"The website helped me identify the correct spare I needed and its current replacement. The part was well packaged and sent out very quickly."
"I was very pleased with product ordered, easy to use website, part arrived within a week"
"I quickly located the parts required on the search engine. Easy ordering and correct spare parts received. Thank you."
Team expertise
"We were very pleased with your help and the instructions you sent, very impressed thank you"
"Very helpful customer service. Identified what I needed to purchase and helped with some hints and tips on how to fit the replacement wheels.…"
Very helpful customer service. Identified what I needed to purchase and helped with some hints and tips on how to fit the replacement wheels. Definitely recommended.
"Really helpful customer service. The person talked me through which component I needed, explained where to find the correct code, and guided me to…"
Really helpful customer service. The person talked me through which component I needed, explained where to find the correct code, and guided me to where I could place the order.
Responsiveness
"Very efficient - quick service"
"Very helpful and effective in customer support and after-sales. It is refreshing to connect quickly with helpful humans who know what they are…"
Very helpful and effective in customer support and after-sales. It is refreshing to connect quickly with helpful humans who know what they are talking about. It is also good marketing.
"Customer service was excellent and staff were both really helpful when I called and even replying via email that evening. Very impressive!"
Friendliness & courtesy
"Excellent customer service"
"Excellent customer service and very helpful. Thank you"
"Super fast friendly and efficient Thank you!"
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A. A.
15 Sept 2024
Verified reviewWheels are expensive to purchase and there was a three week delay on delivery 📦
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A. A.
6 Sept 2024
Verified reviewGOOD PRODUCT ,
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A. A.
4 Sept 2024
Verified reviewExcellent service and product. Quick delivery time
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A. A.
30 Aug 2024
Verified reviewBrilliant. Very helpful.
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A. A.
30 Aug 2024
Verified reviewThis company is excellent with sorting and speed but unfortunately didn't recognise I needed to small parts replacing meaning I had to place a second order for the additional missing part. However very quickly remedied. Very friendly. I love my table.
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A. A.
29 Aug 2024
Verified reviewGreat product and great service received during order process
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A. A.
29 Aug 2024
Verified reviewIt was easy to find and order my product on the website. Communication and delivery time was great.
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A. A.
29 Aug 2024
Verified reviewArrived exactly as described and in perfect order
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A. A.
29 Aug 2024
Verified reviewUnbelievable service. Needed a spare part I couldn't anywhere else, but these guys had it and at a reasonable price. Ordered the part and in a flash, it was delivered! Received updates along the way. Couldn't have asked for more..
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A. A.
29 Aug 2024
Verified reviewGood delivery communication. Packaging good. Construction instructions clear and made a fun project to do jointly with the kids - minimum of 2 person job. Table as described - sturdy, folds away and moves smoothly. Everyone very happy 😃
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A. A.
29 Aug 2024
Verified reviewExcellent service and delivery
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A. A.
29 Aug 2024
Verified reviewSite navigation was easy, product delivery was prompt and accurate. The particular component I ordered was a double wheel kit, it was the correct item, But I am disappointed with the quality compared with the usual very high standards I expect from Cornilleau
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A. A.
21 Aug 2024
Verified reviewVery good service. Delivery went smoothly.
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A. A.
21 Aug 2024
Verified reviewProduct was easy to order, quick and efficient delivery.
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A. A.
21 Aug 2024
Verified reviewDifficult to understand the size that fits with different products
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A. A.
21 Aug 2024
Verified reviewI am really pleased with the outdoor table. Great service and communication. Highly recommended
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A. A.
21 Aug 2024
Verified reviewVery satisfactory
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A. A.
21 Aug 2024
Verified reviewQuick delivery
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A. A.
21 Aug 2024
Verified reviewExcellent experience these guys obviously really know their stuff quick to respond and got all of the parts that I needed even though my table was over 20 years old
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A. A.
21 Aug 2024
Verified reviewAll round good experience including two guys who delivered and assembled. Grandson very happy ☺️
Reviews displayed in chronological order
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