Review Summary
uk.cornilleau comes across as a brand that makes ordering feel easy and support feel genuinely hands-on. Customers mention quick replies, clear guidance to find the right parts, and delivery that arrives promptly and well packed.
Delivery
"Delivered quickly. We were kept informed of delivery time."
"Arrived quickly"
"Delivered on time"
Digital experience
"The website helped me identify the correct spare I needed and its current replacement. The part was well packaged and sent out very quickly."
"I was very pleased with product ordered, easy to use website, part arrived within a week"
"I quickly located the parts required on the search engine. Easy ordering and correct spare parts received. Thank you."
Team expertise
"We were very pleased with your help and the instructions you sent, very impressed thank you"
"Very helpful customer service. Identified what I needed to purchase and helped with some hints and tips on how to fit the replacement wheels.…"
Very helpful customer service. Identified what I needed to purchase and helped with some hints and tips on how to fit the replacement wheels. Definitely recommended.
"Really helpful customer service. The person talked me through which component I needed, explained where to find the correct code, and guided me to…"
Really helpful customer service. The person talked me through which component I needed, explained where to find the correct code, and guided me to where I could place the order.
Responsiveness
"Very efficient - quick service"
"Very helpful and effective in customer support and after-sales. It is refreshing to connect quickly with helpful humans who know what they are…"
Very helpful and effective in customer support and after-sales. It is refreshing to connect quickly with helpful humans who know what they are talking about. It is also good marketing.
"Customer service was excellent and staff were both really helpful when I called and even replying via email that evening. Very impressive!"
Friendliness & courtesy
"Excellent customer service"
"Excellent customer service and very helpful. Thank you"
"Super fast friendly and efficient Thank you!"
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Paul C.
19 Jun 2026
Verified reviewSite navigation was excellent delivery was also very good and support so far excellent
Reply from Uk.cornilleau.com
Hello, Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our site navigation, delivery, and support. Your feedback motivates us to continue providing excellent service. If you need anything else, please don’t hesitate to reach out. Best regards. Cornilleau UK
Reply from Paul C.
Your more than welcome
Show exchanges Hide exchanges -
Yasmin K.
19 Jun 2026
Verified reviewExcellent customer service and very helpful. Thank you
Reply from Uk.cornilleau.com
Hello, Thank you so much for your kind words! We’re thrilled to hear that you experienced excellent customer service and found our team helpful. Your satisfaction is very important to us, and we appreciate your support. Best wishes. Cornilleau UK
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Zsolt T.
16 Jun 2026
Verified reviewFor expensive products you have even you purchased straight from cornilleau the registration is not automatic. you have to register your purchase for the warranty. the registration is quite complicated.
Reply from Uk.cornilleau.com
Hello, Thank you for your feedback regarding the warranty registration process and we appreciate you bringing this to our attention. Your experience is important to us, and we are continually working to improve our services. Should you need assistance with the registration process, please don’t hesitate to reach out to our customer support team. Best regards. Cornilleau UK
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Li H.
7 Jun 2026
Verified reviewGood service
Reply from Uk.cornilleau.com
Hello, Thank you for sharing your positive feedback! We're delighted to hear that you experienced good service with us. Your satisfaction is our priority, and we appreciate your support. If you have any further comments or questions, please don’t hesitate to reach out. Best regards. Cornilleau UK
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Glenn W.
6 Jun 2026
Verified reviewIt was easy to by the wheels online.
Reply from Uk.cornilleau.com
Hello, Thank you for your fantastic feedback! We’re thrilled to hear that you found it easy to purchase the wheels online. If you have any further questions or need assistance, please don't hesitate to reach out. Best regards. Cornilleau UK
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Chris C.
3 Jun 2026
Verified reviewDelivered quickly and on time
Reply from Uk.cornilleau.com
Hello, Thank you for your fantastic review! We’re thrilled to hear that your order was delivered quickly and on time. Your satisfaction is important to us, and we appreciate your feedback. Best wishes, Cornilleau UK
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Paul O.
3 Jun 2026
Verified reviewPerfect replacement net for a ten year old table
Reply from Uk.cornilleau.com
Hello, Thank you for your fantastic review! We're thrilled to hear that our replacement net has met your expectations and perfectly suits your ten-year-old table. If you have any more feedback or need assistance in the future, please do not hesitate to reach out. Kind regards. Cornilleau UK
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Annabel B.
3 Jun 2026
Verified reviewFantastic. I have now repaired my table good as new. Highly recommended site for spare parts.
Reply from Uk.cornilleau.com
Hello, Thank you for your fantastic review! We're thrilled to hear that you were able to repair your table and that you found our site helpful for spare parts. Your recommendation means a lot to us! Best regards. Cornilleau UK
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Bernard V.
1 Jun 2026
Verified reviewExcellentservice throughout
Reply from Uk.cornilleau.com
Hello, Thank you for your wonderful review! We’re thrilled to hear that you had an excellent experience with our service. Your positive feedback means a lot to us and encourages our team to continue striving for the best. Best regards. Cornilleau UK
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Gavin T.
29 May 2026
Verified reviewEasy to use website to find which spares are needed and quick delivery.
Reply from Uk.cornilleau.com
Hello, Thank you for your fantastic feedback! We're delighted to hear that you found our website easy to navigate and appreciated the quick delivery of your spare parts. Your satisfaction is important to us, and we look forward to serving you again in the future. Best regards. Cornilleau UK
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Paul H.
29 May 2026
Verified reviewThe table was delivered on time. The instructions were clear and the table’s construction was quite enjoyable. I’m pleased I bought a table of this quality.
Reply from Uk.cornilleau.com
Hello, Thank you for your wonderful feedback! We’re delighted to hear that your table was delivered on time and that you found the instructions clear and the construction enjoyable. It’s great to know you’re pleased with your purchase, and we appreciate your support of our brand. Best regards. Cornilleau UK
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Keith M.
29 May 2026
Verified reviewVery pleased with the excellent customer service from Cornilleau UK 👏🏓👏
Reply from Uk.cornilleau.com
Hello! Thank you so much for your kind words about our customer service. We’re thrilled to hear you had a positive experience with Cornilleau UK. Your feedback motivates us to continue delivering the best service possible. Should you need any assistance in the future, please don’t hesitate to reach out. Best wishes! Cornilleau UK
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Asif U.
29 May 2026
Verified reviewNot easy to find the parts. But after some time managed
Reply from Uk.cornilleau.com
Hello, Thank you for your feedback. We're glad to hear you were eventually able to find the parts you needed, though we apologise for any difficulty you experienced during the process. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. Best regards. Cornilleau UK
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Charlie S.
29 May 2026
Verified reviewReally sadly the table is damaged
Reply from Uk.cornilleau.com
Hello, We’re truly sorry to hear that your table is broken. We understand how disappointing this must be for you, and we're here to help address the issue. I've checked with our team and we can find no correspondence from you about the issue. Please reach out to our customer service team so we can assist you further. Thank you for your feedback. Cornilleau UK
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S. A.
29 May 2026
Verified reviewReally good communication and efficient order with both supplier and delivery also very well packaged
Reply from Uk.cornilleau.com
Hello, Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with our communication, efficient ordering, and packaging. Your satisfaction is our priority, and we appreciate your support. Best regards. Cornilleau UK
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John S.
16 May 2026
Verified reviewIncredibly swift delivery, well packaged and as ordered. Great service. Well done and thank you.
Reply from Uk.cornilleau.com
Hello, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with our swift delivery and packaging. Your kind words motivate us to keep providing excellent service. Best regards. Cornilleau UK
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Liz F.
13 May 2026
Verified reviewNo problems. Communication on delivery was great.
Reply from Uk.cornilleau.com
Hello, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a positive experience with our delivery communication. Your satisfaction is important to us, and we appreciate you taking the time to share your thoughts. Best regards. Cornilleau UK
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John D.
13 May 2026
Verified reviewGreat delivery and perfect service as always
Reply from Uk.cornilleau.com
Hello, Thank you so much for your wonderful review! We’re thrilled to hear that you were pleased with the delivery and service. Your feedback is greatly appreciated, and it motivates us to continue providing the best experience for our customers. Best wishes. Cornilleau UK
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Ann C.
13 May 2026
Verified reviewExcellent
Reply from Uk.cornilleau.com
Hello, Thank you so much for your fantastic review! We are thrilled to hear that you have had an excellent experience with our brand. Your support means a great deal to us, and we look forward to continuing to provide you with quality products. Best wishes. Cornilleau UK
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Alexandra M.
12 May 2026
Verified reviewAsked to review my order - the table is nowhere to be seen and the delivery company keeps rescheduling. Very poor experience.
Reply from Uk.cornilleau.com
Hello, Thank you for bringing this to our attention, having looked into this I can see that the table was delivered within the stated 3-10 day window. As per our website we do not offer timed slots. As you specifically requested with the delivery company for this to be delivered before 11am after you booked the delivery date, the delivery company could not complete the delivery on the day offered. Delivery companies will need to plan routes in advance, and often it is not possible to rearrange what may be 20-30 deliveries, to accommodate one customer within a specific demand. We can see that the table has now been delivered to you and this was completed within the 3-10 day window we state for deliveries. Kind regards Cornilleau UK
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