Review Summary
uk.cornilleau comes across as a brand that makes ordering feel easy and support feel genuinely hands-on. Customers mention quick replies, clear guidance to find the right parts, and delivery that arrives promptly and well packed.
Delivery
"Delivered quickly. We were kept informed of delivery time."
"Arrived quickly"
"Delivered on time"
Digital experience
"The website helped me identify the correct spare I needed and its current replacement. The part was well packaged and sent out very quickly."
"I was very pleased with product ordered, easy to use website, part arrived within a week"
"I quickly located the parts required on the search engine. Easy ordering and correct spare parts received. Thank you."
Team expertise
"We were very pleased with your help and the instructions you sent, very impressed thank you"
"Very helpful customer service. Identified what I needed to purchase and helped with some hints and tips on how to fit the replacement wheels.…"
Very helpful customer service. Identified what I needed to purchase and helped with some hints and tips on how to fit the replacement wheels. Definitely recommended.
"Really helpful customer service. The person talked me through which component I needed, explained where to find the correct code, and guided me to…"
Really helpful customer service. The person talked me through which component I needed, explained where to find the correct code, and guided me to where I could place the order.
Responsiveness
"Very efficient - quick service"
"Very helpful and effective in customer support and after-sales. It is refreshing to connect quickly with helpful humans who know what they are…"
Very helpful and effective in customer support and after-sales. It is refreshing to connect quickly with helpful humans who know what they are talking about. It is also good marketing.
"Customer service was excellent and staff were both really helpful when I called and even replying via email that evening. Very impressive!"
Friendliness & courtesy
"Excellent customer service"
"Excellent customer service and very helpful. Thank you"
"Super fast friendly and efficient Thank you!"
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Nasim G.
12 May 2026
Verified reviewEasy to order and kept up to date. Helps if you know the part number.
Reply from Uk.cornilleau.com
Hello, Thank you for your kind words! We're delighted to hear that you found the ordering process straightforward and appreciated the updates. Knowing the part number certainly helps streamline things further. If you have any questions in the future, please don't hesitate to reach out. Best regards. Cornilleau UK
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Philip J.
10 May 2026
Verified reviewIt was the right product and promt delivery if the need should arrise again they will be my first contact
Reply from Uk.cornilleau.com
Hello, Thank you so much for your wonderful review! We’re thrilled to hear that you found the right product and that our delivery service met your expectations. Your support means a lot to us, and we look forward to assisting you again in the future. Best regards, Cornilleau UK
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Mark A.
10 May 2026
Verified reviewI bought a table from cornilleau website a fortnight ago. They have asked a for a review of their table. Sadly, no table has yet arrived at my doorstep. The delivery company, after talking to them seem more interested in their local schedule rather than the customer. So hence i am still waiting. Who uses a delivery company that is reluctant to do deliveries I ask myself?
Reply from Uk.cornilleau.com
Hello, Thank you for sharing your experience with us. I have looked into this and can see this was purchased around 9 working days ago. The confirmation email you received will explain that most orders are delivered within 2 weeks but may extend in 3 weeks depending on location. The email will also feature the contact details for the delivery company which you can reach out to for updates. We're truly sorry to hear about the delay in your table delivery and understand how frustrating this must be for you. We continually strive to work with reliable partners, and your feedback will help us address this issue. If you need any assistance, please feel free to reach out to our customer service team. Kind regards. Cornilleau UK
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Tim S.
5 May 2026
Verified reviewCustomer service was excellent and staff were both really helpful when I called and even replying via email that evening. Very impressive!
Reply from Uk.cornilleau.com
Hello, Thank you so much for your kind words! We're thrilled to hear that our customer service team was able to assist you effectively. Your satisfaction is our priority, and we appreciate your feedback. If you need any further assistance, please don't hesitate to reach out. Best regards. Cornilleau UK
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J. B.
5 May 2026
Verified reviewExcellent spare parts service. Our 13 year old outdoor table was recently damaged in the high winds and I easily ordered the replacement parts online. Delivery was timely and parts have made our table as good as new! Thank you ☺️
Reply from Uk.cornilleau.com
Hello, Thank you so much for your wonderful review! We’re thrilled to hear that you found our spare parts service easy to use and that your table is back to its best. Your satisfaction means a lot to us, and we’re here to help whenever you need. Best wishes! Cornilleau UK
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Tommy E.
5 May 2026
Verified reviewDecent enough website
Reply from Uk.cornilleau.com
Hello, Thank you for taking the time to share your thoughts. We appreciate your feedback on our website and would love to know how we can improve your experience further. If you have any specific suggestions, please feel free to reach out. Best regards. Cornilleau UK
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Marie J.
28 Apr 2026
Verified reviewPerfect, like for like fit, even though the table is 17 years old. So pleased to find the replacement parts.
Reply from Uk.cornilleau.com
Hello, Thank you for your wonderful review! We're thrilled to hear that you found the perfect replacement parts for your table, even after all these years. We guarantee parts will be available for a minimum of 20 years. Your satisfaction means a lot to us, and we appreciate your support of our brand. Best regards. Cornilleau UK
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Paul P.
28 Apr 2026
Verified reviewThe product was lost in post. Once reported Cornilleau resent and it arrived the following day.
Reply from Uk.cornilleau.com
Hello, Thank you for your wonderful review! We're glad to hear that our team was able to assist you promptly after the issue with the delivery. Your satisfaction is our top priority, and we appreciate your understanding. Best regards. Cornilleau UK
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Alistair V.
28 Apr 2026
Verified reviewThe order process is very good, efficient and easy to use. Delivery rapid. Quality of Premium Table Cover is poor for outside use - needs to be more robust!
Reply from Uk.cornilleau.com
Hello, and thank you for your feedback. We’re pleased to hear you found our ordering process efficient and the delivery speedy. However, we’re sorry to learn that the Premium Table Cover did not meet your expectations for outdoor use. The covers come with a 2 year warranty, if you have any issues please contact our customer support team who will be happy to help. We appreciate your insights and would welcome any further discussion on this matter to help improve our products. Best wishes, Cornilleau UK
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Richard H.
28 Apr 2026
Verified reviewSuper fast friendly and efficient Thank you!
Reply from Uk.cornilleau.com
Hello, Thank you so much for your wonderful review! We're thrilled to hear that you found our service to be super fast, friendly, and efficient. Your kind words motivate us to continue delivering the best experience for our customers. Best regards! Cornilleau UK
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Gary B.
22 Apr 2026
Verified reviewI made a call to customer services to help identity a replacement part for my table tennis table. The agent was extremely helpful and identified the part I needed and having placed the order it arrived with 3 days.
Reply from Uk.cornilleau.com
Hello, Thank you so much for your wonderful review! We're thrilled to hear that our customer service team was able to assist you effectively and that your order arrived promptly. Your feedback is greatly appreciated, and we look forward to serving you again in the future. Best wishes! Cornilleau UK
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Jane G.
22 Apr 2026
Verified reviewThe product is easy to assemble (as long as there's 2 of you) and it's brilliant quality
Reply from Uk.cornilleau.com
Hello, Thank you for your fantastic review! We're thrilled to hear that you found the assembly straightforward and that you're pleased with the quality of our product. Your feedback means a lot to us, and we hope you enjoy many hours of playing with it! Best wishes. Cornilleau UK
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Dave F.
22 Apr 2026
Verified reviewGreat quality product, straightforward ordering, and delivered on time.
Reply from Uk.cornilleau.com
Hello, Thank you for your fantastic review! We’re delighted to hear that you’re pleased with the quality of our product and the smooth ordering process. Your feedback is greatly appreciated and motivates us to keep delivering the best service possible. Kind regards. Cornilleau UK
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Charles M.
22 Apr 2026
Verified reviewExtremely helpful customer service
Reply from Uk.cornilleau.com
Hello, Thank you so much for your wonderful feedback! We're thrilled to hear that you found our customer service team to be extremely helpful. Your satisfaction is our top priority, and we truly appreciate your support. If you have any further questions or need assistance, please don’t hesitate to reach out. Warm regards. Cornilleau UK
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Michael B.
22 Apr 2026
Verified reviewDelivered on time and product is good quality.
Reply from Uk.cornilleau.com
Hello, Thank you for your feedback! We’re delighted to hear that your product was delivered on time and that the quality met your expectations. If you have any further thoughts or questions, please feel free to reach out. Best regards. Cornilleau UK
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Ben J.
22 Apr 2026
Verified reviewBought a replacement wheel but was way too expensive for what it is!
Reply from Uk.cornilleau.com
Hello, Thank you for sharing your feedback with us. We understand that pricing can sometimes be a concern, and we appreciate your thoughts on our replacement parts. If you have any further queries or would like to discuss this further, please don't hesitate to reach out. Best regards. Cornilleau UK
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Christopher C.
15 Apr 2026
Verified reviewFantastic that i could still get a spare part for my 20 year old outdoor table tennis table
Reply from Uk.cornilleau.com
Hello, Thank you so much for your wonderful feedback! We're thrilled to hear that you could find a spare part for your 20-year-old table tennis table. It's great to know our commitment to quality and longevity is appreciated. If you have any more questions or need assistance, feel free to reach out. Best wishes! Cornilleau UK
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K. C.
12 Apr 2026
Verified reviewGood service, quick delivery and a great way to extend the life of our table.
Reply from Uk.cornilleau.com
Hello, Thank you for your kind words! We're delighted to hear that you're pleased with our service and that our products are helping to extend the life of your table. Your satisfaction is very important to us, and we appreciate your feedback. Best regards. Cornilleau UK
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V. J.
12 Apr 2026
Verified reviewWebsite is easy to use and descriptions of products detailed
Reply from Uk.cornilleau.com
Hello, Thank you for your wonderful feedback! We’re delighted to hear that you found our website easy to navigate and our product descriptions informative. Your satisfaction is our priority, and your comments motivate us to keep delivering the best experience possible. Best wishes. Cornilleau UK
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Mark S.
11 Apr 2026
Verified reviewPerfect replacement part.
Reply from Uk.cornilleau.com
Hello, Thank you for your fantastic feedback! We're delighted to hear that you found the replacement part perfect for your needs. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. Best regards Cornilleau UK
Reviews displayed in chronological order