Review Summary
uk.cornilleau comes across as a brand that makes ordering feel easy and support feel genuinely hands-on. Customers mention quick replies, clear guidance to find the right parts, and delivery that arrives promptly and well packed.
Delivery
"Delivered quickly. We were kept informed of delivery time."
"Arrived quickly"
"Delivered on time"
Digital experience
"The website helped me identify the correct spare I needed and its current replacement. The part was well packaged and sent out very quickly."
"I was very pleased with product ordered, easy to use website, part arrived within a week"
"I quickly located the parts required on the search engine. Easy ordering and correct spare parts received. Thank you."
Team expertise
"We were very pleased with your help and the instructions you sent, very impressed thank you"
"Very helpful customer service. Identified what I needed to purchase and helped with some hints and tips on how to fit the replacement wheels.…"
Very helpful customer service. Identified what I needed to purchase and helped with some hints and tips on how to fit the replacement wheels. Definitely recommended.
"Really helpful customer service. The person talked me through which component I needed, explained where to find the correct code, and guided me to…"
Really helpful customer service. The person talked me through which component I needed, explained where to find the correct code, and guided me to where I could place the order.
Responsiveness
"Very efficient - quick service"
"Very helpful and effective in customer support and after-sales. It is refreshing to connect quickly with helpful humans who know what they are…"
Very helpful and effective in customer support and after-sales. It is refreshing to connect quickly with helpful humans who know what they are talking about. It is also good marketing.
"Customer service was excellent and staff were both really helpful when I called and even replying via email that evening. Very impressive!"
Friendliness & courtesy
"Excellent customer service"
"Excellent customer service and very helpful. Thank you"
"Super fast friendly and efficient Thank you!"
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Debbie A.
26 Jul 2026
Verified reviewNot a bad table, although I though a few things were ‘cheap’ poor quality like the twist on leg clips they look scruffy after taking off the plastic that joined them , need clearer instructions regarding the way things face , rather than having to go online to watch videos , a little disappointing after paying over £500 for the offer, doesn’t look like the table in the offer advertisement
Reply from Uk.cornilleau.com
Hi there, We're sorry the table didn't fully meet your expectations, and thank you for taking the time to share your thoughts. We appreciate your comments about quality and instructions, they help us as we review our products and communications. Kind regards. Cornilleau UK
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Emmanuel O.
18 Jul 2026
Verified reviewA , will recommend
Reply from Uk.cornilleau.com
Hi there, Thanks so much for the lovely review, we are thrilled to hear you enjoyed your experience. We really appreciate the recommendation and hope to see you again soon. Kind regards. Cornilleau UK
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John B.
17 Jul 2026
Verified reviewVery impressed to see the wheel assembly still available on the Cornilleau website. Some issues with the spare parts search, but I found what I needed. Delivery was swift.
Reply from Uk.cornilleau.com
Hello, thank you for taking the time to leave a review. We're really pleased you were happy with your overall experience. We appreciate your patience with any issues you encountered along the way. Kind regards. Cornilleau UK
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Paul W.
17 Jul 2026
Verified reviewGreat purchase from start to finish. Excellent communication. More than pleased with the price offer. Fantastic quality. Delivered promptly. Credit to all concerned. Would most definitely recommend the product and the company. Thanks.
Reply from Uk.cornilleau.com
Hi, Thank you so much for your lovely review, we are thrilled to hear you had such a positive experience. Your recommendation means a great deal to the team. Kind regards. Cornilleau UK
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Massimo D.
17 Jul 2026
Verified reviewExcellent customer service
Reply from Uk.cornilleau.com
Hello, Thank you for the lovely feedback, we are so pleased you had a positive experience with our team. It means a lot to hear this, and we hope to welcome you back soon. Kind regards. Cornilleau UK
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Federico F.
17 Jul 2026
Verified reviewThe website is simple to navigate and rich of information you wouldn’t find on Amazon or other marketplaces. The purchase process is clear.
Reply from Uk.cornilleau.com
Hello, thank you for your kind review. We are really pleased to hear you had a great experience. Your feedback means a lot to the team and helps us keep improving. Thanks again, kind regards. Cornilleau UK
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Emma M.
17 Jul 2026
Verified reviewExcellent and efficient.
Reply from Uk.cornilleau.com
Hi there, Thank you for the lovely feedback, we are really pleased to hear you had an excellent experience. We appreciate you taking the time to share this and hope to see you again soon. Kind regards. Cornilleau UK
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Alan G.
17 Jul 2026
Verified reviewI am reviewing Cornilleau here, so I must give them 5 stars despite the problems I had. Their chosen carrier AIT are quite possible the WORST delivery company I have EVER experienced. The first table they delivered to the wrong STREET, and it ended up completely lost, they had no clue where they left it... thankfully the customer service from Cornilleau was excellent and they dispatched a replacement table immediately which was delivered successfully.
Reply from Uk.cornilleau.com
Hi there, We are sorry to hear about your delivery experience, and thank you for taking the time to share it. We are pleased our customer service could help and that things were sorted for you. Your feedback about delivery is really helpful and has been noted. Cornilleau UK
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Shazza R.
17 Jul 2026
Verified reviewWebsite is good and informative. Provided code to claim a free starter pack through a voucher via a text message applied at checkout, but did not receive it.
Reply from Uk.cornilleau.com
Hi there, Thank you for your feedback. As discussed, the code you discussed is from another retailer and for a non-cornilleau pack. The item you purchased from our website includes a Premium Accessory Pack for £25, a significant discount from the normal £95 price. Kind regards Cornilleau UK
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Gary H.
8 Jul 2026
Verified reviewIt was easy to locate the correct product and get it ordred. It fits our table perfectly, unlike other generic covers that are available. ³
Reply from Uk.cornilleau.com
Hi, Thanks for your lovely review. We are so pleased you had a positive experience and that the product met your expectations. We hope it continues to serve you well. Thanks again. Cornilleau UK
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Gareth L.
3 Jul 2026
Verified reviewGreat product. And the stuff arrived no problem. But is was hard work putting it together. It doesn't come with the equipment so you need to buy these separately.
Reply from Uk.cornilleau.com
Hi, Thanks very much for your review, we are really pleased you enjoyed the product. We are sorry to hear you experienced some challenges during setup and we appreciate you letting us know. Your feedback helps us improve, so thanks for taking the time to share it. Many thanks. Cornilleau UK
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Anthony T.
1 Jul 2026
Verified reviewExtremely helpful, always been able to help
Reply from Uk.cornilleau.com
Hello, Thank you so much for your wonderful feedback! We’re delighted to hear that you found our team extremely helpful. Your support means a lot to us, and we look forward to assisting you again in the future. Best regards. Cornilleau UK
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Duncan L.
29 Jun 2026
Verified reviewThe site navigation was straightforward. I struggled a little with the comparison of the different table, but overall I got what I wanted
Reply from Uk.cornilleau.com
Hello, Thank you for your feedback! We're pleased to hear that you found the site navigation straightforward. We appreciate your comments regarding the comparison of tables and will continue to work on enhancing that experience. If you have any further questions or need assistance, please feel free to reach out. Kind regards, Cornilleau UK
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David E.
26 Jun 2026
Verified reviewExcellent service
Reply from Uk.cornilleau.com
Hello, Thank you so much for your kind words! We’re thrilled to hear that you had an excellent experience with our service. Your feedback motivates us to keep striving for the best. If you ever need assistance in the future, please don’t hesitate to reach out. Warm regards. Cornilleau UK
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Michael W.
26 Jun 2026
Verified reviewHad a Cornilleau outdoor table tennis table for 10 years and still going strong. Needed some spare parts as net support broke when wind knocked table into wall and service from Customer Supprt was absolutely brilliant and got everything I needed. Table now as good as new.
Reply from Uk.cornilleau.com
Hello, Thank you for your wonderful feedback! We're thrilled to hear that your Cornilleau table tennis table is still going strong after ten years, and that our customer support team was able to assist you with the spare parts you needed. We truly appreciate your support and are glad to have you as part of the Cornilleau family! Best regards. Cornilleau UK
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Alan H.
24 Jun 2026
Verified reviewThe replacements were exactly the same
Reply from Uk.cornilleau.com
Hello, Thank you for taking the time to share your positive feedback! We're delighted to hear that the replacements met your expectations. Your satisfaction is very important to us, and we appreciate your support for the Cornilleau brand. Best wishes. Cornilleau UK
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Debbie R.
23 Jun 2026
Verified reviewThank goodness this company is sensible enough to provide spare parts for their excellent table tennis tables. Delivered quickly, reasonably priced.
Reply from Uk.cornilleau.com
Hello, Thank you for your fantastic feedback! We’re delighted to hear that you appreciate our spare parts service and that your experience with our table tennis tables has been positive. Your support means a lot to us! Best wishes. Cornilleau UK
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Mick B.
23 Jun 2026
Verified reviewMore than satisfied
Reply from Uk.cornilleau.com
Hello, Thank you for sharing your feedback! We're thrilled to hear that you are more than satisfied with our products. Your support means a lot to us. If you have any further thoughts or suggestions, please don’t hesitate to reach out! Best regards. Cornilleau UK
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Philip J.
20 Jun 2026
Verified reviewAmazing customer service. Quality product
Reply from Uk.cornilleau.com
Hello and thank you for your fantastic feedback! We're thrilled to hear that you are pleased with our customer service and the quality of our products. Your satisfaction is our top priority, and we appreciate your support. Should you need anything else, please don't hesitate to reach out. Cornilleau UK
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Gary R.
19 Jun 2026
Verified reviewVery cheaply made for the amount of money bit of a joke really
Reply from Uk.cornilleau.com
Hello, Thank you for sharing your feedback The materials include high pressure laminate tops designed to withstand the harshest of tests (heavy rain, snow, extreme heat), and alu-zinc which is widely used for construction and industrial applications due to its superior strength, corrosion resistance, and heat reflectivity. The bats are outdoor bats made with materials to withstand the conditions, however we do sell indoor bats if you prefer the feel of these. The tables come with solid warranties (10 years for top, 3 years for parts) and spare parts are available for at least 20 years after purchase. Hopefully going forwards your experience with the product will change your mind and you'll see why we are the no.1 brand of outdoor table tennis tables in Europe. Kind regards. Cornilleau UK
Reviews displayed in chronological order