Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Excellent service. Fast delivery and easy returns"
"The turnaround time regarding delivery and communication thereof was excellent."
"Quick delivery no problem"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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A. A.
24 Jan 2024
Verified reviewSatisfied with the service. I had ordered two pairs in wrong size so had to return and reorder. The return process was easy and the refund came quickly.
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A. A.
24 Jan 2024
Verified reviewGreat product from an awesome company.
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A. A.
19 Jan 2024
Verified reviewThere was a good choice of shirts and I was able to find what I wanted very easily.
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A. A.
19 Jan 2024
Verified reviewafter these last items I’m not really happy with the lacoste, old stuff what I own definetly better quality
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A. A.
18 Jan 2024
Verified reviewYes it’s designed greatly
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A. A.
18 Jan 2024
Verified reviewVery satisfied with the Lacoste service via the website, and spread of delivery. Excellent.
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A. A.
18 Jan 2024
Verified reviewGreat shopping experience
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A. A.
18 Jan 2024
Verified reviewAlways reliable, good quality products.
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A. A.
18 Jan 2024
Verified reviewAlways great service from Lacoste.
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A. A.
18 Jan 2024
Verified reviewThe item came in good time and was really well packaged. The quality of the item is excellent
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A. A.
18 Jan 2024
Verified reviewReally life the quality of materials used and would recommend 100%
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A. A.
18 Jan 2024
Verified reviewNot satisfied
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A. A.
18 Jan 2024
Verified reviewNot good
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A. A.
18 Jan 2024
Verified reviewVery happy with how quickly the product was shipped
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A. A.
18 Jan 2024
Verified reviewTop quality
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A. A.
18 Jan 2024
Verified reviewLacoste service has been great! Always
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A. A.
18 Jan 2024
Verified reviewI;m very satisfied
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A. A.
18 Jan 2024
Verified reviewGreat brand that I like a lot
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A. A.
18 Jan 2024
Verified reviewI buy lots of Lacoste products due to excellent quality and style. I’m particular about my clothing but as an XXL size it’s difficult to find up to date fashion that fits as well as Lacoste.
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A. A.
18 Jan 2024
Verified reviewLacoste had always been my brand of choice and if given the opportunity I could design a lot of clothes that would get international attention as I am very creative
Reviews displayed in chronological order