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Review Summary
Cowlingandwilcox is praised for making ordering straightforward, with a site that is easy to use and a clear online selection of art materials. Customers also mention helpful communication and customer service, which makes the whole process feel smooth and reassuring.
Delivery
"Great service, prices and prompt delivery. Thank you"
"Excellent customer service quick delivery and great price thank you"
"Fantastic. Easy to navigate website. Great savings. Arrived well packaged. And products exactly as described"
Digital experience
"Easy to navigate. Simple to use. Variety of ways to pay. Simple and quick."
"Easy to use website, efficient delivery. Will be using again."
"The site is easy to use, could spend ages looking at the different departments. I had a bit of trouble at checkout with my account, but customer…"
The site is easy to use, could spend ages looking at the different departments. I had a bit of trouble at checkout with my account, but customer service were really helpful and sorted it out right away.
Team expertise
"Very efficient service and very helpful service team. Thanks"
"Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly…"
Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly delivered.
"The whole experience was very positive. Excellent customer service. Will definitely use again. Thank you."
Choice
"Great range of products, and prompt delivery"
"Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide…"
Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide range of art materials .
"Great stock and great prices"
Responsiveness
"very prompt and efficient service"
"Efficient and prompt"
"I was really impressed by both the delivery time and the promptness of responses I had after sale. Really recommended as a seller."
Friendliness & courtesy
"Very helpful staff and friendly"
"Excellent service and staff quality art supplies"
"Great prices, fantastic customer service"
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A. A.
29 Oct 2021
Verified reviewAn excellent Company to deal with. A fine array of reasonably-priced products, and always received promptly. Some very fair offers on Sale always too.
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A. A.
29 Oct 2021
Verified reviewVery helpful company, they managed to get my drawing easel up to The Highlands with no fuss and good contact on email. The purchase was tracked and well packaged. I would definetley reccommend their team helpful and friendly. Rod.
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A. A.
29 Oct 2021
Verified reviewvery good service, thank you
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A. A.
29 Oct 2021
Verified reviewGood value, quick delivery
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A. A.
29 Oct 2021
Verified reviewI am very satisfied with my purchase.
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A. A.
29 Oct 2021
Verified reviewA speedy delivery of a very good item. Many thanks
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A. A.
29 Oct 2021
Verified reviewclunky website and not really usable. I still have not received the voucher!
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A. A.
29 Oct 2021
Verified reviewExcellent service and products safely packaged and timely delivery.
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A. A.
29 Oct 2021
Verified reviewAlways quick delivery and great quality.
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A. A.
29 Oct 2021
Verified reviewEasy site, good communication and prompt dispatch of goods.
Reviews displayed in chronological order
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