What do Internet users think about mysushishop.co.uk ?

Mysushishop feels like a place people return to for fresh sushi, friendly staff, and a smooth ordering experience. Several reviews mention prompt delivery, simple ordering, and food that arrives well packed and still tasty. Customers also mention poke bowls, sushi platters, yakisoba, hand rolls, and sharing boxes, with praise for good value and regular service at the counter. A few reviews note problems such as late delivery, missing items, a user-unfriendly app, and one tempura roll that was softer than expected. Mysushishop gathers mostly positive reviews with 2124 reviews published in total and an average rating of 4.4 stars.

Reviews for Mysushishop.co.uk

Total: 2 124 reviews since 08/03/2016

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4.4

Based on 108 reviews from the last 12 months

5

64%
4

16%
3

9%
2

6%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Mysushishop feels like a place people return to for fresh sushi, friendly staff, and a smooth ordering experience. Several reviews mention prompt delivery, simple ordering, and food that arrives well packed and still tasty.

This summary is AI-Generated

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Friendliness & courtesy

40 reviews mention our friendliness and courtesy, with 95% positive feedback.

"The staff in South Kensington is always nice, friendly and efficient. The food is great!"

"The service is always amazing, and the staff are lovely and friendly."

"Good guy served cheerful and professional"

Team expertise

24 reviews mention our team's expertise, with 92% positive feedback.

"Lovely tasty sushi. Friendly service and helpful."

"Excellent Customer service from Colombian lady and great food"

"great food - friendly service - helpful staff"

Responsiveness

11 reviews mention our responsiveness, with 91% positive feedback.

"Kind staff"

"Freshly made and delicious, as always. Friendly and helpful staff. Please come back to Richmond!"

"Staff are always friendly,welcoming and professional"

1 ★

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5 ★

Scott S.
26 Oct 2026
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Food great - website, not so good. Website: too many unrelated photos. Just the food please! Also, could not set the "time" for our pickup order - had to abandon the web order and call. Please fix! This was on an Android tablet and phone too
Experience from: 24 Oct 2026
W. K.
25 Oct 2026
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The guy at the front desk was especially kind and deserves a raise if I'm honest
Experience from: 23 Oct 2026
J. K.
23 Oct 2026
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Excellent sushi!
Experience from: 21 Oct 2026
A. B.
21 Oct 2026
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The staff in South Kensington is always nice, friendly and efficient. The food is great!
Experience from: 19 Oct 2026
Alex S.
11 Oct 2026
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Melanie is amazing, she remembers your name and what you like and is so professional
Experience from: 9 Oct 2026
Ryliee J.
9 Oct 2026
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Excellent food
Experience from: 13 Sept 2026
Sai sree D.
9 Oct 2026
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Really enjoyed my experience with Sushishop. The ordering process was simple, and well presented boxes. The food was fresh, tasty and good quality, with everything packed hygienic . Overall, a smooth experience ordering , and I would definitely order again.
Experience from: 19 Sept 2026
A. W.
2 Oct 2026
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Always excellent sushi which is why we return regularly.
Experience from: 30 Sept 2026
Susan P.
2 Oct 2026
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The prawn sushi said tempura but was soft & slid of the rice Hand rolls excellent
Experience from: 30 Sept 2026
Jeremy D.
29 Sept 2026
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Sushi Shop is fine but expensive. 13 pounds for cucumber and avocado sushi is a bit much.
Experience from: 24 Sept 2026
J. P.
27 Sept 2026
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Order was prepared as planned, on time and the team in shop was friendly. The food was fresh and good.
Experience from: 25 Sept 2026
S. Y.
23 Sept 2026
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The service is always amazing, and the staff are lovely and friendly.
Experience from: 20 Sept 2026
N. C.
21 Sept 2026
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The quality of the sushi is always amazing, I went to the shop in Cannes recently and it was nothing compared to the UK
Experience from: 13 Sept 2026
L. C.
18 Sept 2026
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Been three times, great service and quality sushi for a mid week treat
Experience from: 16 Sept 2026
H. M.
17 Sept 2026
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Wonderful service and selection! Placed a large order for next day delivery - order arrived on time and beautifully packed. Thank you!
Experience from: 15 Sept 2026
S. R.
14 Sept 2026
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Good quality and freshly made
Experience from: 9 Sept 2026
C. F.
8 Sept 2026
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yummy as always
Experience from: 6 Sept 2026
Sarah P.
4 Sept 2026
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Always fantastic sushi. Fresh and great value on sushi weds happy box.
Experience from: 2 Sept 2026
A. F.
2 Sept 2026
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Excellent, fresh & delicious sushi's, poke bowl and Yakisoba meals - lovely service, very clean place.
Experience from: 31 Aug 2026
L. B.
28 Aug 2026
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product quality was not good enough, ready to eat selection in store was limited
Experience from: 26 Aug 2026