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Review Summary
Cowlingandwilcox is praised for making ordering straightforward, with a site that is easy to use and a clear online selection of art materials. Customers also mention helpful communication and customer service, which makes the whole process feel smooth and reassuring.
Delivery
"Great service, prices and prompt delivery. Thank you"
"Excellent customer service quick delivery and great price thank you"
"Fantastic. Easy to navigate website. Great savings. Arrived well packaged. And products exactly as described"
Digital experience
"Easy to navigate. Simple to use. Variety of ways to pay. Simple and quick."
"Easy to use website, efficient delivery. Will be using again."
"The site is easy to use, could spend ages looking at the different departments. I had a bit of trouble at checkout with my account, but customer…"
The site is easy to use, could spend ages looking at the different departments. I had a bit of trouble at checkout with my account, but customer service were really helpful and sorted it out right away.
Team expertise
"Very efficient service and very helpful service team. Thanks"
"Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly…"
Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly delivered.
"The whole experience was very positive. Excellent customer service. Will definitely use again. Thank you."
Choice
"Great range of products, and prompt delivery"
"Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide…"
Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide range of art materials .
"Great stock and great prices"
Responsiveness
"very prompt and efficient service"
"Efficient and prompt"
"I was really impressed by both the delivery time and the promptness of responses I had after sale. Really recommended as a seller."
Friendliness & courtesy
"Very helpful staff and friendly"
"Excellent service and staff quality art supplies"
"Great prices, fantastic customer service"
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A. A.
29 Oct 2021
Verified reviewI found the products I required easily on the Website. The purchase and ordering was straightforward. Products arrived as per the information, via email, on time. What more can you want?
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A. A.
29 Oct 2021
Verified reviewThe travel paintbox and brushes arrived promptly and perfectly.I look forward to using them.
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A. A.
29 Oct 2021
Verified reviewGood quality products and great value for money...
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A. A.
29 Oct 2021
Verified reviewEasy to use web site and thus placing an order. Advised of delivery time, and this was correct. Paints arrived in a well packed parcel, therefore no damage.Excellent service.
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A. A.
29 Oct 2021
Verified reviewFast and efficient.
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A. A.
29 Oct 2021
Verified reviewExcellent service and especially helpful on phone
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A. A.
29 Oct 2021
Verified reviewVery good service
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A. A.
29 Oct 2021
Verified reviewCowling and Wilcox are always my first choice for art supplies. The prices are always good, the selection of items is huge and my orders have always been delivered quickly. Ordering online is simple and the website is easy to navigate.
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A. A.
29 Oct 2021
Verified reviewGreat range of products at a great price, and really fast service too.
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A. A.
29 Oct 2021
Verified reviewA great company for art products. Great selection, great prices and, great service!
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A. A.
29 Oct 2021
Verified reviewExcellent, easy to order and arrived promptly- well,packed.
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A. A.
29 Oct 2021
Verified reviewPrompt dispatch and well packaged.
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A. A.
29 Oct 2021
Verified reviewno problems at all with ordering and delivery.
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A. A.
29 Oct 2021
Verified reviewI found what I was looking for easily on the website, and when I wanted to check some details the customer service team were helpful and knowledgeable. The product arrived promptly and is great quality.
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A. A.
29 Oct 2021
Verified reviewAlways quick delivery & a good price.
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A. A.
29 Oct 2021
Verified reviewExcellent ink, arrived quickly. Will order from them again :)
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A. A.
29 Oct 2021
Verified reviewGood service. Friendly and helpful
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A. A.
29 Oct 2021
Verified reviewExcellent and professional service, well packed and prompt despatch at a very reasonable price.
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A. A.
29 Oct 2021
Verified reviewThe website is easy to use and contains a lot of good artists materials.
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A. A.
29 Oct 2021
Verified reviewVery good service
Reviews displayed in chronological order
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