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Review Summary
Cowlingandwilcox is praised for making ordering straightforward, with a site that is easy to use and a clear online selection of art materials. Customers also mention helpful communication and customer service, which makes the whole process feel smooth and reassuring.
Delivery
"Great service, prices and prompt delivery. Thank you"
"Excellent customer service quick delivery and great price thank you"
"Fantastic. Easy to navigate website. Great savings. Arrived well packaged. And products exactly as described"
Digital experience
"Easy to navigate. Simple to use. Variety of ways to pay. Simple and quick."
"Easy to use website, efficient delivery. Will be using again."
"The site is easy to use, could spend ages looking at the different departments. I had a bit of trouble at checkout with my account, but customer…"
The site is easy to use, could spend ages looking at the different departments. I had a bit of trouble at checkout with my account, but customer service were really helpful and sorted it out right away.
Team expertise
"Very efficient service and very helpful service team. Thanks"
"Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly…"
Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly delivered.
"The whole experience was very positive. Excellent customer service. Will definitely use again. Thank you."
Choice
"Great range of products, and prompt delivery"
"Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide…"
Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide range of art materials .
"Great stock and great prices"
Responsiveness
"very prompt and efficient service"
"Efficient and prompt"
"I was really impressed by both the delivery time and the promptness of responses I had after sale. Really recommended as a seller."
Friendliness & courtesy
"Very helpful staff and friendly"
"Excellent service and staff quality art supplies"
"Great prices, fantastic customer service"
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A. A.
28 Apr 2022
Verified reviewGood range and swift delivery.😊
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A. A.
28 Apr 2022
Verified reviewQuick and efficient and products excellent.
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A. A.
28 Apr 2022
Verified reviewGreat service great pricing and great delivery. That's what I want and that's where I go for the complete service.
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A. A.
28 Apr 2022
Verified reviewGood, fast, efficient service. Item was delivered quickly, was as described and bought at a reduced price.
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A. A.
28 Apr 2022
Verified reviewEasy
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A. A.
28 Apr 2022
Verified reviewGood price and quick delivery
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A. A.
28 Apr 2022
Verified reviewI love this product, I used it on a bleach mark on my trousers and I managed to blend it in so I can't notice the mark on the front any more, speedy delivery too.
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A. A.
28 Apr 2022
Verified reviewEverything was perfect the delivery well before time and the package.
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A. A.
28 Apr 2022
Verified reviewtotal satisfaction
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A. A.
28 Apr 2022
Verified reviewEasy to use, lots of choice and reasonably priced. Order arrived quickly and was well packaged. Thank you
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A. A.
28 Apr 2022
Verified reviewGreat price and very promptly dispatched
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A. A.
28 Apr 2022
Verified reviewExcellent and kept me up to date with my order.
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A. A.
28 Apr 2022
Verified reviewGood service. My order arrived in good time. Would recommend.
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A. A.
28 Apr 2022
Verified reviewGood Website, clear & Easy ordering fair carriage cost.
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A. A.
28 Apr 2022
Verified reviewHad every thing I wanted and quick delivery.
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A. A.
28 Apr 2022
Verified reviewExtremely prompt and item well packaged
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A. A.
28 Apr 2022
Verified reviewSite easy to navigate and find what's needed, products always excellent and delivery fast all items well packaged.
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A. A.
28 Apr 2022
Verified reviewGood prices. Speedy delivery. I would have liked email confirmation of order and delivery updates.
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A. A.
28 Apr 2022
Verified reviewi ordered some tubes of Golden Acrylics. They arrived astonishing quickly and they were the best price i could find when i searched
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A. A.
28 Apr 2022
Verified reviewI found it easy to navigate through the site, delivery was on time and the products I purchased was very much to my liking. All in all, I would use this Company again in the future.
Reviews displayed in chronological order
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