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Review Summary
Cowlingandwilcox is praised for making ordering straightforward, with a site that is easy to use and a clear online selection of art materials. Customers also mention helpful communication and customer service, which makes the whole process feel smooth and reassuring.
Delivery
"Great service, prices and prompt delivery. Thank you"
"Excellent customer service quick delivery and great price thank you"
"Fantastic. Easy to navigate website. Great savings. Arrived well packaged. And products exactly as described"
Digital experience
"Easy to navigate. Simple to use. Variety of ways to pay. Simple and quick."
"Easy to use website, efficient delivery. Will be using again."
"The site is easy to use, could spend ages looking at the different departments. I had a bit of trouble at checkout with my account, but customer…"
The site is easy to use, could spend ages looking at the different departments. I had a bit of trouble at checkout with my account, but customer service were really helpful and sorted it out right away.
Team expertise
"Very efficient service and very helpful service team. Thanks"
"Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly…"
Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly delivered.
"The whole experience was very positive. Excellent customer service. Will definitely use again. Thank you."
Choice
"Great range of products, and prompt delivery"
"Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide…"
Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide range of art materials .
"Great stock and great prices"
Responsiveness
"very prompt and efficient service"
"Efficient and prompt"
"I was really impressed by both the delivery time and the promptness of responses I had after sale. Really recommended as a seller."
Friendliness & courtesy
"Very helpful staff and friendly"
"Excellent service and staff quality art supplies"
"Great prices, fantastic customer service"
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A. A.
28 Apr 2022
Verified reviewV happy with servuce
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A. A.
28 Apr 2022
Verified reviewJust what I needed.
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A. A.
28 Apr 2022
Verified reviewSimple, fast and efficient service....as usual.
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A. A.
28 Apr 2022
Verified reviewEasy to navigate the site. Good sale prices . On time as usual. Good to deal with
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A. A.
28 Apr 2022
Verified reviewI had an initial problem with the artist kidney palette which I reported. This was dealt with promptly and in a satisfactory manner and I was pleased with the outcome.
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A. A.
28 Apr 2022
Verified reviewExcellent value for money, and a prompt delivery service
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A. A.
28 Apr 2022
Verified reviewExcellent- fast and reasonably priced what’s not to like. I’ll be back!😊
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A. A.
28 Apr 2022
Verified reviewAlways great service on quality products and speedy delivery
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A. A.
28 Apr 2022
Verified reviewfirst class on quality, price , and delivery
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A. A.
28 Apr 2022
Verified reviewExactly what I wanted when I wanted it. I will be back again very soon.
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A. A.
28 Apr 2022
Verified reviewGreat service, arrived a day earlier than expected
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A. A.
28 Apr 2022
Verified reviewVery slow
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A. A.
28 Apr 2022
Verified reviewVery easy to navigate sight, speedy delivery. Thank you.
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A. A.
28 Apr 2022
Verified reviewGood price, well packaged, quick delivery.
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A. A.
28 Apr 2022
Verified reviewalways happy dealing with Cowling & Wilcox
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A. A.
28 Apr 2022
Verified reviewGreat service, quick delivery and great product.
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A. A.
26 Apr 2022
Verified reviewEasy to order, prompt delivery, competitive prices. All good!
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A. A.
26 Apr 2022
Verified reviewWebsite easy to use, prompt delivery thank you
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A. A.
26 Apr 2022
Verified reviewOrder arrived after 2 days
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A. A.
26 Apr 2022
Verified reviewVery easy to find what you're looking for on website, placed order and my brushes arrived well safely packaged . Excellent service.thank you x
Reviews displayed in chronological order
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