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Review Summary
Cowlingandwilcox is praised for making ordering straightforward, with a site that is easy to use and a clear online selection of art materials. Customers also mention helpful communication and customer service, which makes the whole process feel smooth and reassuring.
Delivery
"delivered as ordered promptly Good value especially special offers."
"Easy to navigate site. Genuine reductions on known brands. Well packaged products and delivery as described. Excellent"
"Easy to order, excellent service. Thank you.k"
Digital experience
"Easy to order from the web site and delivered quickly"
"Website was very user friendly. The delivery was on time and products were exactly as promised. Very pleased. Great value. I will definitely be…"
Website was very user friendly. The delivery was on time and products were exactly as promised. Very pleased. Great value. I will definitely be buying here again.
"Easy to navigate website with an excellent choice of art resources. Straightforward to add items to basket and a wide array of payment options…"
Easy to navigate website with an excellent choice of art resources. Straightforward to add items to basket and a wide array of payment options including PayPal and Klarna. Item ordered was delivered quickly and no problems at all. Will definitely buy from again.
Team expertise
"Wonderful customer service"
"Very efficient service and very helpful service team. Thanks"
"Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly…"
Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly delivered.
Choice
"Great range of products, and prompt delivery"
"Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide…"
Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide range of art materials .
"Great stock and great prices"
Responsiveness
"very prompt and efficient service"
"Efficient and prompt"
"I was really impressed by both the delivery time and the promptness of responses I had after sale. Really recommended as a seller."
Friendliness & courtesy
"The whole experience was very positive. Excellent customer service. Will definitely use again. Thank you."
"Very helpful staff and friendly"
"Excellent service and staff quality art supplies"
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A. A.
13 Nov 2022
Verified reviewPrompt delivery. Excellent product packaged very carefully.
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A. A.
12 Nov 2022
Verified reviewVery quick delivery and good quality cancases
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A. A.
12 Nov 2022
Verified reviewGreat service thanks
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A. A.
10 Nov 2022
Verified reviewGreat product, just what I was looking for and delivered quicker than expected
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A. A.
10 Nov 2022
Verified reviewEasy to see products. Fast delivery.
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A. A.
10 Nov 2022
Verified reviewMy product arrived on time and well packaged.
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A. A.
10 Nov 2022
Verified reviewAlways easy to order ink on line. Decent price and good delivery
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A. A.
10 Nov 2022
Verified reviewVery good overall,I would order again
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A. A.
10 Nov 2022
Verified reviewGood prices good service fast delivery A Star rating
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A. A.
10 Nov 2022
Verified reviewOrder sent in good time and it was packed very well
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A. A.
10 Nov 2022
Verified reviewLots of problems with delivery because of an error on the address and Post Office strikes. However, Billie -Jayne of Cowling and Wilcox stuck with it and got the item delivered in the end.Big thanks B-J. Brian K.
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A. A.
10 Nov 2022
Verified reviewVery easy website to navigate. Delivery on time and well packed, at a reasonable price.. A very professional setup and I'll certainly buy from them again.
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A. A.
10 Nov 2022
Verified reviewI ordered a small selection of Lino cutting tools and a couple of inks largely to occupy grandsons should it rain during their visit at half term. In the event it didn’t rain and their visit was spent outdoors. I’m sure it will come in at some point.
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A. A.
10 Nov 2022
Verified reviewAll products I have bought so far from this company have been excellent quality and value. Thank you.
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A. A.
10 Nov 2022
Verified reviewTheir website was easily navigated, I found what I required very quickly and choices were offered. Overall a very good shopping experience.
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A. A.
10 Nov 2022
Verified reviewGreat service and products
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A. A.
10 Nov 2022
Verified reviewI enjoy looking on the site - it all went very smoothly . Good arrived well packed and in good condition.
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A. A.
10 Nov 2022
Verified reviewVery happy with the product. Dispatch and delivery took a while.
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A. A.
10 Nov 2022
Verified reviewExcellent. Always well packaged & swift delivery.
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A. A.
10 Nov 2022
Verified reviewEasy method of ordering, quick delivery and competitive pricing.
Reviews displayed in chronological order
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