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Review Summary
Cowlingandwilcox is praised for making ordering straightforward, with a site that is easy to use and a clear online selection of art materials. Customers also mention helpful communication and customer service, which makes the whole process feel smooth and reassuring.
Delivery
"delivered as ordered promptly Good value especially special offers."
"Easy to navigate site. Genuine reductions on known brands. Well packaged products and delivery as described. Excellent"
"Easy to order, excellent service. Thank you.k"
Digital experience
"Easy to order from the web site and delivered quickly"
"Website was very user friendly. The delivery was on time and products were exactly as promised. Very pleased. Great value. I will definitely be…"
Website was very user friendly. The delivery was on time and products were exactly as promised. Very pleased. Great value. I will definitely be buying here again.
"Easy to navigate website with an excellent choice of art resources. Straightforward to add items to basket and a wide array of payment options…"
Easy to navigate website with an excellent choice of art resources. Straightforward to add items to basket and a wide array of payment options including PayPal and Klarna. Item ordered was delivered quickly and no problems at all. Will definitely buy from again.
Team expertise
"Wonderful customer service"
"Very efficient service and very helpful service team. Thanks"
"Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly…"
Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly delivered.
Choice
"Great range of products, and prompt delivery"
"Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide…"
Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide range of art materials .
"Great stock and great prices"
Responsiveness
"very prompt and efficient service"
"Efficient and prompt"
"I was really impressed by both the delivery time and the promptness of responses I had after sale. Really recommended as a seller."
Friendliness & courtesy
"The whole experience was very positive. Excellent customer service. Will definitely use again. Thank you."
"Very helpful staff and friendly"
"Excellent service and staff quality art supplies"
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A. A.
15 Feb 2023
Verified reviewGreat product. Fast delivery.
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A. A.
15 Feb 2023
Verified reviewExcellent service as always
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A. A.
15 Feb 2023
Verified reviewEverything was on time. Items were exactly how I expected :)
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A. A.
15 Feb 2023
Verified reviewI ordered a large roll of art paper. The order process was easy and the service and delivery at lightening speed. Thanks so much as a first time customer
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A. A.
15 Feb 2023
Verified reviewGreat service from start to finish
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A. A.
15 Feb 2023
Verified reviewStraightforward on line browsing and ordering. Good service, packaging delivery. Items as advertised. Particularly pleased with the metal ruler. And paint brushes pack in sale absolute bargain. Have joined their e mailing list for updates.
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A. A.
15 Feb 2023
Verified reviewAs shown......5 stars
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A. A.
15 Feb 2023
Verified reviewEverything was perfect, I will be a returning buyer.
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A. A.
15 Feb 2023
Verified reviewPens arrived quickly and safely, they are as described, to replace old empty ones.
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A. A.
15 Feb 2023
Verified reviewThe easel was just what I was looking for to display my large wedding table plan. Great price. Simple, elegant and easy to put together. A useful piece of kit speedily dispatched :)
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A. A.
15 Feb 2023
Verified reviewAlways reliable delivery service, good range of products at competitive prices. Love dealing with this company.
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A. A.
15 Feb 2023
Verified reviewFast delivery great discounts on oil paints
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A. A.
15 Feb 2023
Verified reviewEasy to navigate website and order despatched promptly
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A. A.
15 Feb 2023
Verified reviewGreat, Thank you! especially the sturdy packaging which meant the paper I ordered had no crease or bumped corners as it often happens during shipping.
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A. A.
15 Feb 2023
Verified reviewVery good, great service, highly recommended.
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A. A.
15 Feb 2023
Verified reviewvery satisfied. The website is very user friendly and descriptive. All my orders have been delivered in the times specified and very well packaged. This is my first stop for anything I need very good value for money.
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A. A.
15 Feb 2023
Verified reviewGreat product
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A. A.
15 Feb 2023
Verified reviewOrdering was easy, order was dispatched quickly and arrived in good condition.
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A. A.
15 Feb 2023
Verified reviewExcellent service 👍👍👍👍👍
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A. A.
15 Feb 2023
Verified reviewBought some paper, well packed, speedily delivered. Great.
Reviews displayed in chronological order
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