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Review Summary
Cowlingandwilcox is praised for making ordering straightforward, with a site that is easy to use and a clear online selection of art materials. Customers also mention helpful communication and customer service, which makes the whole process feel smooth and reassuring.
Delivery
"delivered as ordered promptly Good value especially special offers."
"Easy to navigate site. Genuine reductions on known brands. Well packaged products and delivery as described. Excellent"
"Easy to order, excellent service. Thank you.k"
Digital experience
"Easy to order from the web site and delivered quickly"
"Website was very user friendly. The delivery was on time and products were exactly as promised. Very pleased. Great value. I will definitely be…"
Website was very user friendly. The delivery was on time and products were exactly as promised. Very pleased. Great value. I will definitely be buying here again.
"Easy to navigate website with an excellent choice of art resources. Straightforward to add items to basket and a wide array of payment options…"
Easy to navigate website with an excellent choice of art resources. Straightforward to add items to basket and a wide array of payment options including PayPal and Klarna. Item ordered was delivered quickly and no problems at all. Will definitely buy from again.
Team expertise
"Wonderful customer service"
"Very efficient service and very helpful service team. Thanks"
"Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly…"
Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly delivered.
Choice
"Great range of products, and prompt delivery"
"Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide…"
Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide range of art materials .
"Great stock and great prices"
Responsiveness
"very prompt and efficient service"
"Efficient and prompt"
"I was really impressed by both the delivery time and the promptness of responses I had after sale. Really recommended as a seller."
Friendliness & courtesy
"The whole experience was very positive. Excellent customer service. Will definitely use again. Thank you."
"Very helpful staff and friendly"
"Excellent service and staff quality art supplies"
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A. A.
15 Feb 2023
Verified reviewA great price point for a superior product.
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A. A.
15 Feb 2023
Verified reviewFast delivery. Items were as described and a fair price. Will use Cowling & Wilcox again.
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A. A.
15 Feb 2023
Verified reviewThe service was quick. I was charged wrongly for the postage, I made a comment on the bottom of the order and I was refund straight away.
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A. A.
15 Feb 2023
Verified reviewMy choice of paints came through as described, and well packaged, first time user , but I would use again. Many thanks, Dave
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A. A.
15 Feb 2023
Verified reviewGood value art supplies, a wide range available and easy to order. Delivery is usually very quick.
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A. A.
15 Feb 2023
Verified reviewgreat item as discribed
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A. A.
15 Feb 2023
Verified reviewFirst class.
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A. A.
15 Feb 2023
Verified reviewExcellent customer service!
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A. A.
15 Feb 2023
Verified reviewGreat products at great or CES which are delivered quickly.
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A. A.
15 Feb 2023
Verified reviewGoods and delivery were as promised...no complaints
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A. A.
15 Feb 2023
Verified reviewArrived on time. Very good service
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A. A.
15 Feb 2023
Verified reviewThanks for reasonable price and prompt delivery
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A. A.
15 Feb 2023
Verified reviewSpot on, will use again, no probs.
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A. A.
15 Feb 2023
Verified reviewGood - I just needed a few things I had run out of and got a free delivery offer and the parcel came quickly.
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A. A.
15 Feb 2023
Verified reviewI cannot rate the products that I purchased but they do look really good and the order arrived the next day which was super fast. Thankyou. I wouldn’t hesitate but to use them again.
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A. A.
15 Feb 2023
Verified reviewGood brands sold at a good price and quickly sent.
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A. A.
15 Feb 2023
Verified reviewExcellent
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A. A.
15 Feb 2023
Verified reviewReasonable prices . Fair selection of equipment.
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A. A.
15 Feb 2023
Verified reviewSmooth shopping for quality products.
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A. A.
15 Feb 2023
Verified reviewEasy to use website, good prices and quality items. Would recommend.
Reviews displayed in chronological order
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