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Review Summary
Cowlingandwilcox is praised for making ordering straightforward, with a site that is easy to use and a clear online selection of art materials. Customers also mention helpful communication and customer service, which makes the whole process feel smooth and reassuring.
Delivery
"delivered as ordered promptly Good value especially special offers."
"Easy to navigate site. Genuine reductions on known brands. Well packaged products and delivery as described. Excellent"
"Easy to order, excellent service. Thank you.k"
Digital experience
"Easy to order from the web site and delivered quickly"
"Website was very user friendly. The delivery was on time and products were exactly as promised. Very pleased. Great value. I will definitely be…"
Website was very user friendly. The delivery was on time and products were exactly as promised. Very pleased. Great value. I will definitely be buying here again.
"Easy to navigate website with an excellent choice of art resources. Straightforward to add items to basket and a wide array of payment options…"
Easy to navigate website with an excellent choice of art resources. Straightforward to add items to basket and a wide array of payment options including PayPal and Klarna. Item ordered was delivered quickly and no problems at all. Will definitely buy from again.
Team expertise
"Wonderful customer service"
"Very efficient service and very helpful service team. Thanks"
"Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly…"
Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly delivered.
Choice
"Great range of products, and prompt delivery"
"Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide…"
Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide range of art materials .
"Great stock and great prices"
Responsiveness
"very prompt and efficient service"
"Efficient and prompt"
"I was really impressed by both the delivery time and the promptness of responses I had after sale. Really recommended as a seller."
Friendliness & courtesy
"The whole experience was very positive. Excellent customer service. Will definitely use again. Thank you."
"Very helpful staff and friendly"
"Excellent service and staff quality art supplies"
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A. A.
24 Apr 2023
Verified reviewSimple straightforward easy to achieve what I wanted. Find it order it pay for it. Delivered. Sorted what more can you ask for. Thank you for your efficiency I will be using you in the future - K
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A. A.
24 Apr 2023
Verified reviewVery competitive prices. Despite Easter postal delivery times the items were received in good time.
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A. A.
24 Apr 2023
Verified reviewcourteous service and immediate delivery, Thankyou
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A. A.
24 Apr 2023
Verified reviewNavigation of the site user friendly, products well packed and delivered on time.
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A. A.
24 Apr 2023
Verified reviewWell packaged and arrived quickly in perfect condition!
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A. A.
24 Apr 2023
Verified reviewGreat stuff, great prices and super fast delivery!
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A. A.
24 Apr 2023
Verified reviewDelivered everything I asked for. What was delivered fully met my expectations and requirements.
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A. A.
24 Apr 2023
Verified reviewVery good in all aspects.
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A. A.
24 Apr 2023
Verified reviewGreat thanks
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A. A.
24 Apr 2023
Verified reviewExcellent quality products at discount price
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A. A.
24 Apr 2023
Verified reviewIt was perfect and on time.
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A. A.
24 Apr 2023
Verified reviewGood service, great price (item on sale).
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A. A.
24 Apr 2023
Verified reviewI love buying from this company, always competitive prices and fantastic service. The order arrived well packaged and in very good time, quicker than advertised. Thank you Cowling and Wilcox.
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A. A.
9 Apr 2023
Verified reviewA super service.
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A. A.
9 Apr 2023
Verified reviewPerfectly what I ordered but I should bought black and some white as well
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A. A.
9 Apr 2023
Verified reviewExcellent service and good price
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A. A.
9 Apr 2023
Verified reviewWonderful team, amazing customer service, highly recommended
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A. A.
9 Apr 2023
Verified reviewDidn't pay for next day delivery, but received order next day. Item was also cheaper than any where else.
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A. A.
7 Apr 2023
Verified reviewFast delivery.
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A. A.
7 Apr 2023
Verified reviewVery good 8
Reviews displayed in chronological order
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