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Review Summary
uk.cornilleau comes across as a brand that makes ordering feel easy and support feel genuinely hands-on. Customers mention quick replies, clear guidance to find the right parts, and delivery that arrives promptly and well packed.
Delivery
"Delivered quickly. We were kept informed of delivery time."
"Arrived quickly"
"Delivered on time"
Digital experience
"The website helped me identify the correct spare I needed and its current replacement. The part was well packaged and sent out very quickly."
"I was very pleased with product ordered, easy to use website, part arrived within a week"
"I quickly located the parts required on the search engine. Easy ordering and correct spare parts received. Thank you."
Team expertise
"We were very pleased with your help and the instructions you sent, very impressed thank you"
"Very helpful customer service. Identified what I needed to purchase and helped with some hints and tips on how to fit the replacement wheels.…"
Very helpful customer service. Identified what I needed to purchase and helped with some hints and tips on how to fit the replacement wheels. Definitely recommended.
"Really helpful customer service. The person talked me through which component I needed, explained where to find the correct code, and guided me to…"
Really helpful customer service. The person talked me through which component I needed, explained where to find the correct code, and guided me to where I could place the order.
Responsiveness
"Very efficient - quick service"
"Very helpful and effective in customer support and after-sales. It is refreshing to connect quickly with helpful humans who know what they are…"
Very helpful and effective in customer support and after-sales. It is refreshing to connect quickly with helpful humans who know what they are talking about. It is also good marketing.
"Customer service was excellent and staff were both really helpful when I called and even replying via email that evening. Very impressive!"
Friendliness & courtesy
"Excellent customer service"
"Excellent customer service and very helpful. Thank you"
"Super fast friendly and efficient Thank you!"
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A. A.
18 Apr 2023
Verified reviewThe table is great and provides hours of entertainment for our family. We put it up without too much difficulty. Communication with the carrier was excellent.
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A. A.
18 Apr 2023
Verified reviewWanted to ordered a new table tennis table and the Cornilleau range are considered amongst the best. Easily ordered online and I also phone for delivery arrangements and staff very efficient and courteous. The table tennis table was delivered on time. Comes in one large and heavy package and well protected for safe transport. Has to be assembled but instructions were clear. Very satisfied with the construction and quality of the table.
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A. A.
17 Apr 2023
Verified reviewGreat service
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A. A.
16 Apr 2023
Verified reviewFast delivery
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A. A.
9 Apr 2023
Verified reviewVery easy to find and order product. Good price, and quick delivery.
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A. A.
7 Apr 2023
Verified reviewGood speed, spin medium nice feel in hand. A decent bat
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A. A.
7 Apr 2023
Verified reviewFantastic Service The Team at Cornilleau in Crawley are amazing! Friendly and Helpful - Perfect
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A. A.
7 Apr 2023
Verified reviewI had a very helpful exchange of emails as I was buying a spare part for a 20 year old table tennis table.
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A. A.
5 Apr 2023
Verified reviewStaff kept me informed of delivery. Item very securely wrapped, so no transport damage. Excellent product very well made.
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A. A.
4 Apr 2023
Verified reviewAfter a garden renovation, a levelling foot from our table tennis table went missing! It was easy to locate a replacement and order from the web site. We also replaced the table cover which was damaged! Good company and great product! Recommended.
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A. A.
30 Mar 2023
Verified reviewVery easy process of finding the parts I required, the order was very quickly sent and received well packaged. The overall experience was first class and I would highly recommend this company
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A. A.
30 Mar 2023
Verified reviewQuick delivery and very prompt after sales service. Needed an invoice and it was taken care of straight away - great service - quality products!
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A. A.
29 Mar 2023
Verified reviewReally good to be able to source parts so easily and quickly to fix our table after it broke
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A. A.
26 Mar 2023
Verified reviewGreat product, excellent customer care
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A. A.
25 Mar 2023
Verified reviewFirst and foremost the table tennis table was ordered only just weeks before Christmas Day and yet this company met the delivery deadline. They were also so accommodating with the delivery arrangements too, as the table was delivered to family further along our street. This ensured Santa wouldn’t be seen delivering packages ahead of Christmas Eve. The two table tops themselves were extremely heavy and well made. The whole family enjoyed playing on Christmas Day, even my 93 year old Mum!
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A. A.
25 Mar 2023
Verified reviewThe parts we ordered arrived quickly and were exactly right for the table which is now back to full functionality.
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A. A.
25 Mar 2023
Verified reviewExcellent customer service. Delivery within a few days and called ahead to arrange. The table itself is brilliant, great quality and clear instructions to assemble.
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A. A.
22 Mar 2023
Verified reviewParts easy to order and fast delivery however this is the second time I’ve had to order parts due to design fault
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A. A.
21 Mar 2023
Verified reviewGood website for finding and ordering spare parts coupled with fast and efficient service meant we could get our table back into use quickly.
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A. A.
20 Mar 2023
Verified reviewExcellent sales support both pre-order and post delivery. High quality product.
Reviews displayed in chronological order
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