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Review Summary
uk.cornilleau comes across as a brand that makes ordering feel easy and support feel genuinely hands-on. Customers mention quick replies, clear guidance to find the right parts, and delivery that arrives promptly and well packed.
Delivery
"Delivered quickly. We were kept informed of delivery time."
"Arrived quickly"
"Delivered on time"
Digital experience
"The website helped me identify the correct spare I needed and its current replacement. The part was well packaged and sent out very quickly."
"I was very pleased with product ordered, easy to use website, part arrived within a week"
"I quickly located the parts required on the search engine. Easy ordering and correct spare parts received. Thank you."
Team expertise
"We were very pleased with your help and the instructions you sent, very impressed thank you"
"Very helpful customer service. Identified what I needed to purchase and helped with some hints and tips on how to fit the replacement wheels.…"
Very helpful customer service. Identified what I needed to purchase and helped with some hints and tips on how to fit the replacement wheels. Definitely recommended.
"Really helpful customer service. The person talked me through which component I needed, explained where to find the correct code, and guided me to…"
Really helpful customer service. The person talked me through which component I needed, explained where to find the correct code, and guided me to where I could place the order.
Responsiveness
"Very efficient - quick service"
"Very helpful and effective in customer support and after-sales. It is refreshing to connect quickly with helpful humans who know what they are…"
Very helpful and effective in customer support and after-sales. It is refreshing to connect quickly with helpful humans who know what they are talking about. It is also good marketing.
"Customer service was excellent and staff were both really helpful when I called and even replying via email that evening. Very impressive!"
Friendliness & courtesy
"Excellent customer service"
"Excellent customer service and very helpful. Thank you"
"Super fast friendly and efficient Thank you!"
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N. J.
25 Dec 2024
Verified reviewAnnoyed that I had to contact Cornilleau as I wanted to order the spares from my normal supplier, but they say Cornilleau prevents them selling C soares
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J. B.
25 Dec 2024
Verified reviewEasy to use and fast delivery
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A. D.
18 Dec 2024
Verified reviewGreat table, perfect for the grandchildren
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R. S.
16 Dec 2024
Verified reviewService from Cornilleau was excellent; service from Royal mail who delivered it was not! They were due to deliver it and sent it to the wrong sorting office by mistake - it took a further 2 days for them to re-direct it and deliver it to me.
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K. B.
13 Dec 2024
Verified reviewReally helpful customer representative. Emailed me some information. Easy to order parts and quick delivery,
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D. H.
23 Nov 2024
Verified reviewParts arrived quickly and fit the table nicely
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S. L.
14 Nov 2024
Verified reviewPrompt delivery after having placed our order.
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R. S.
13 Nov 2024
Verified reviewExcellent quality table. Swift and efficient delivery.
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R. B.
10 Nov 2024
Verified reviewEfficient service. Only downside was having to wait a number of weeks for delivery.
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A. D.
8 Nov 2024
Verified reviewGreat communication and the delivery was very easy, the drivers were polite and helpful - very happy
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I. A.
7 Nov 2024
Verified reviewVery prompt service, and a good price for a full set of spares for an old and well-used table.
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J. H.
7 Nov 2024
Verified reviewit is refreshing to be able to get parts for a table that is collecting years. I have four grandchildren who are now big enough to enjoy the game so need to maintain the table tennis table in useable condition
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S. S.
1 Nov 2024
Verified reviewUnfortunately the item I ordered was not suitable,through no fault of the company. However they were very helpful in trying to get the right one.
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S. B.
1 Nov 2024
Verified reviewEverything arrived as required in a timely manner, which meant I was able to repair the tables at our Club.
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D. W.
30 Oct 2024
Verified reviewVery good
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H. B.
29 Oct 2024
Verified reviewOrdering and delivery excellent.
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R. M.
28 Oct 2024
Verified reviewVery quick order turnaround!
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M. T.
23 Oct 2024
Verified reviewGreat table, delivered quickly without any problems.
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S. F.
20 Oct 2024
Verified reviewI was pleased with the way the order was handled. It was dealt with promptly and I was kept informed of progress
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I. H.
18 Oct 2024
Verified reviewPromptly sent out the parts which are of good quality.
Reviews displayed in chronological order
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