Reviews for Uk.cornilleau.com

Total: 1 471 reviews since 20/08/2019

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4.7

Based on 176 reviews from the last 12 months

  • 85%
  • 8%
  • 3%
  • 2%
  • 2%

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uk.cornilleau comes across as a brand that makes ordering feel easy and support feel genuinely hands-on. Customers mention quick replies, clear guidance to find the right parts, and delivery that arrives promptly and well packed.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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  • R. W.

    19 Mar 2025

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    They have made so many tables that you really need the table manufacturer code and a bit of googling to find the right part. When you do, find it, you might be shocked by how EXPENSIVE THE RIGHT PART IS. But at least the parts are available I suppose...unlike those >> frenchy cars who end the parts programme.

    Reply from Uk.cornilleau.com

    Hello, and thank you for taking the time to share your thoughts. We appreciate your acknowledgment of the availability of parts for our tables, and we understand that finding the right part can sometimes be challenging which is why all our tables have PDFs available online with the part codes listed which you can download if required. We guarantee that parts will be available for our tables for a minimum of 20 years from the date of purchase and there is also a dedicated aftersales team here who can assist you with any future enquiries. Kind regards, Cornilleau UK

  • W. M.

    19 Mar 2025

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    Excellent service. Prompt, clear, rectified broken bat by next post.

    Reply from Uk.cornilleau.com

    Hello, Thank you so much for your kind words! We're thrilled to hear that you received prompt service and that we could swiftly resolve the issue with your bat. Your feedback is greatly appreciated, and it motivates us to continue delivering excellent support to our valued customers. Best regards, The Cornilleau Team

  • L. N.

    18 Mar 2025

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    Efficient response to a part purchase. Not in stock, but notified when became available.

    Reply from Uk.cornilleau.com

    Hello, Thank you so much for your positive review! We're thrilled to hear that you had an efficient experience with your part purchase and that our notification system worked well for you. Your feedback helps us continually improve our service to meet customer needs. Best regards, The Cornilleau Team

  • K. B.

    13 Mar 2025

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    Quite straight forward site. Found what I wanted and delivery was prompt

    Reply from Uk.cornilleau.com

    Hello, Thank you for taking the time to share your experience with us! We're pleased to hear that you found our site straightforward and that your delivery was prompt. Your feedback is invaluable as we strive to enhance our services. If there’s anything more we can do to improve your experience, please let us know. Best regards, The Cornilleau Team

  • T. K.

    5 Mar 2025

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    Having placed my order for a table, I was contacted within a couple of days to agree a delivery day. On the day of delivery I was contacted by the delivery team 30 mins out to ensure there were no problems. Table delivered, now for assembly.

  • J. A.

    28 Feb 2025

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    Excellent service.

  • J. M.

    26 Feb 2025

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    Great service, fast delivery

  • D. V.

    25 Feb 2025

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    Great customer service helping me around their products. Prompt delivery and a quality replacement.

  • R. B.

    20 Feb 2025

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    Very efficient service. Problem dealt with and resolved swiftly. Items received quickly

  • D. D.

    12 Feb 2025

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    It's a shop

  • S. B.

    10 Feb 2025

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    The table tennis top has fitted perfectly on our pool table. It is well made and we've all had a lot of fun already.

    Reply from Uk.cornilleau.com

    Hello, Thank you so much for your wonderful feedback! We're thrilled to hear that the table tennis top fits perfectly on your pool table and that you've all been having fun. Your satisfaction means a lot to us, and we appreciate your support for our products. Enjoy many more exciting games! Best regards, The Cornilleau Team

  • R. B.

    10 Feb 2025

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    Very fast service. Very understanding when I ordered the wrong parts and soon sorted

  • D. S.

    10 Feb 2025

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    Cornilleau reported that the part was out of stock on 10 December with a lead time of 3-4 weeks. Unfortunately this ran into the Christmas holiday period and after chasing Cornilleau in the New Year they supplied the part after 5-6 weeks. Disappointing but perhaps understandable?

    Reply from Uk.cornilleau.com

    Hello, Thank you for sharing your experience with us. We appreciate your patience during the holiday period, and we understand how delays can be disappointing. Your feedback is valuable and helps us in striving to improve our service. We are committed to ensuring a better experience for our customers in the future. Best regards, The Cornilleau Team

  • K. S.

    10 Feb 2025

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    Relatively easy to locate the item even though I didn't know what it was called. Very quick to process the order and despatch the item.

    Reply from Uk.cornilleau.com

    Hello, and thank you for your wonderful feedback! We’re thrilled to hear that you found it easy to locate your item and that your order was processed quickly. Your satisfaction is our priority, and your kind words motivate us to keep delivering excellent service. We appreciate your support! Best regards, The Cornilleau Team

  • J. L.

    23 Jan 2025

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    Easy to order online. Arrived quickly and was kept up to date with delivery as it progressed

    Reply from Uk.cornilleau.com

    Hello, and thank you for your wonderful feedback! We're thrilled to hear that you found our online ordering process easy and that your order arrived quickly. Keeping our customers informed during delivery is important to us, and we're glad this made your experience positive. We appreciate your support and look forward to serving you again in the future. Best regards.

  • D. S.

    16 Jan 2025

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    What i ordered was delivered promptly and my order was correct. 10/10

    Reply from Uk.cornilleau.com

    Hello, Thank you so much for your wonderful review! We’re delighted to hear that your order was delivered promptly and that everything was correct. Your satisfaction is our priority, and your feedback truly encourages us to continue delivering excellent service. Best regards, The Cornilleau Team

  • D. R.

    15 Jan 2025

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    Efficient response to my initial query.

    Reply from Uk.cornilleau.com

    Hello, Thank you for your kind words! We’re thrilled to hear that our team was able to respond efficiently to your query. Your feedback motivates us to maintain our commitment to providing excellent service. Should you have any further thoughts or needs, we’re here to help! Best regards, The Cornilleau Team

  • J. S.

    13 Jan 2025

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    Very quick delivery

    Reply from Uk.cornilleau.com

    Hello, Thank you for your wonderful feedback! We’re delighted to hear that you experienced a very quick delivery. Your satisfaction is important to us, and we appreciate your positive remarks. Should you have any further feedback or questions, feel free to reach out. Best wishes, The Cornilleau Team

  • B. W.

    29 Dec 2024

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    Prompt response

  • K. S.

    25 Dec 2024

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    Part easy to find. Postage was a little pricey but arrived the next day so no complaints from me. Thank you.

Reviews displayed in chronological order

About Uk.cornilleau.com

Core Leisure Limited

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Unit 4 Lloyds Court Manor Royal, Crawley RH10 9QU United Kingdom

uk.cornilleau.com/ Sports
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