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Review Summary
uk.cornilleau comes across as a brand that makes ordering feel easy and support feel genuinely hands-on. Customers mention quick replies, clear guidance to find the right parts, and delivery that arrives promptly and well packed.
Delivery
"Delivered quickly. We were kept informed of delivery time."
"Arrived quickly"
"Delivered on time"
Digital experience
"The website helped me identify the correct spare I needed and its current replacement. The part was well packaged and sent out very quickly."
"I was very pleased with product ordered, easy to use website, part arrived within a week"
"I quickly located the parts required on the search engine. Easy ordering and correct spare parts received. Thank you."
Team expertise
"We were very pleased with your help and the instructions you sent, very impressed thank you"
"Very helpful customer service. Identified what I needed to purchase and helped with some hints and tips on how to fit the replacement wheels.…"
Very helpful customer service. Identified what I needed to purchase and helped with some hints and tips on how to fit the replacement wheels. Definitely recommended.
"Really helpful customer service. The person talked me through which component I needed, explained where to find the correct code, and guided me to…"
Really helpful customer service. The person talked me through which component I needed, explained where to find the correct code, and guided me to where I could place the order.
Responsiveness
"Very efficient - quick service"
"Very helpful and effective in customer support and after-sales. It is refreshing to connect quickly with helpful humans who know what they are…"
Very helpful and effective in customer support and after-sales. It is refreshing to connect quickly with helpful humans who know what they are talking about. It is also good marketing.
"Customer service was excellent and staff were both really helpful when I called and even replying via email that evening. Very impressive!"
Friendliness & courtesy
"Excellent customer service"
"Excellent customer service and very helpful. Thank you"
"Super fast friendly and efficient Thank you!"
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Allan S.
4 Oct 2025
Verified reviewSpoke to adam who was knowledgeable iinformative and very helpful made easy for mee
Reply from Uk.cornilleau.com
Hello, Thank you so much for your kind words about Adam! We're thrilled to hear that he was able to provide you with a knowledgeable and helpful service. Your feedback means a lot to us and motivates our team to continue delivering exceptional support. Best wishes, Cornilleau UK
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Sheila H.
1 Oct 2025
Verified reviewExcellent delivery service
Reply from Uk.cornilleau.com
Hello, Thank you so much for your kind words! We’re delighted to hear that you had an excellent delivery experience. Your satisfaction is important to us, and we appreciate your feedback. Best wishes, Cornilleau UK
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Matthew S.
27 Sept 2025
Verified reviewEasy order of spare part. Dispatched promptly. Thank you
Reply from Uk.cornilleau.com
Hello, Thank you so much for your kind words! We're delighted to hear that your experience with ordering spare parts was smooth and prompt. Your satisfaction is our priority, and we appreciate your feedback. Best regards. Cornilleau UK
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James M.
25 Sept 2025
Verified reviewPricey for a plastic part, but it worked and the table is good as new.
Reply from Uk.cornilleau.com
Hello, and thank you for your feedback! We're glad to hear that the part worked well and restored your table to good as new. We understand that pricing can be a concern, and we appreciate your understanding. If you have further questions or need assistance, please feel free to reach out. Thank you for choosing Cornilleau!
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Jill P.
17 Sept 2025
Verified reviewExcellent service. The gentleman I spoke to immediately understood which part I required and sent me the link to check it out and order myself. Simple and efficient process.
Reply from Uk.cornilleau.com
Hello, Thank you for your wonderful feedback! We're thrilled to hear that our team was able to assist you efficiently and make your experience a positive one. Your satisfaction is our priority, and we appreciate your kind words. Best regards. Cornilleau UK
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Alan ian clark C.
17 Sept 2025
Verified reviewGuys were great. Brilliant service.
Reply from Uk.cornilleau.com
Hello! Thank you so much for your kind words and glowing review. We're thrilled to hear that you had a brilliant experience with our team. Your satisfaction means the world to us, and we look forward to assisting you again in the future. Best regards! Cornilleau UK
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Nigel H.
17 Sept 2025
Verified reviewI needed a net post assembly for a used outdoor 500 m table. I was really pleased to be able to order this for a 9 years' old table. A doddle thank goodness, to fit. No problem at all. Reasonable price, and it arrived promptly. I had some informative advice from customer services which helped navigate their website.
Reply from Uk.cornilleau.com
Hello, Thank you so much for taking the time to share your positive experience! We're delighted to hear that you found it easy to order the net post assembly for your table and that our customer service team was able to assist you effectively. All our spare parts are available for a minimum of 20 years from the date you order your table. Your satisfaction is important to us, and we appreciate your feedback. Best wishes. Cornilleau UK
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Michael P.
16 Sept 2025
Verified reviewWhole process from order to delivery quick and efficient. Customer service excellent
Reply from Uk.cornilleau.com
Hello, Thank you so much for your wonderful feedback! We're delighted to hear that you experienced a quick and efficient process from order to delivery, along with excellent customer service. Your satisfaction is our priority, and we truly appreciate your support. Best regards. Cornilleau UK
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Michael P.
16 Sept 2025
Verified reviewWhole process from order to delivery quick and efficient
Reply from Uk.cornilleau.com
Hello, Thank you so much for your wonderful feedback! We're thrilled to hear that you found the entire process from order to delivery quick and efficient. Your satisfaction is our top priority, and we appreciate your support. Best regards. Cornilleau UK
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Michael P.
16 Sept 2025
Verified reviewWhole process from order to delivery quick and efficient
Reply from Uk.cornilleau.com
Hello, Thank you so much for your wonderful feedback! We’re delighted to hear that you found the ordering and delivery process quick and efficient. Your satisfaction is our top priority, and we truly appreciate your kind words. Best regards. Cornilleau UK
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Michael P.
16 Sept 2025
Verified reviewComplete process from order to delivery quick and efficient.
Reply from Uk.cornilleau.com
Hello, Thank you so much for your kind words! We’re thrilled to hear that you found our order and delivery process to be quick and efficient. Your positive feedback means a lot to us and motivates our team to keep providing great service. Best regards. Cornilleau UK
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Tom D.
14 Sept 2025
Verified reviewfast, efficient and easy to find part numbers and replacements. this is how every company should operate
Reply from Uk.cornilleau.com
Hello, Thank you for your wonderful feedback! We're delighted to hear that you found our service fast and efficient, and that our part numbers and replacements were easy to locate. Your kind words motivate us to continue delivering the best experience to our customers. Best wishes. Cornilleau UK
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Andrei S.
31 Aug 2025
Verified reviewFriendly after sales service
Reply from Uk.cornilleau.com
Hello, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our after-sales service. Your satisfaction is our priority, and it’s great to know we're on the right track. If you have any further questions or need assistance, please don’t hesitate to reach out. Best wishes, Cornilleau UK
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P. H.
30 Aug 2025
Verified reviewVery happy
Reply from Uk.cornilleau.com
Hello, Thank you so much for taking the time to share your positive experience! We’re thrilled to hear that you are very happy with our products. Your satisfaction means the world to us, and we look forward to serving you again in the future. Best wishes! uk.cornilleau.com team
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Jill K.
30 Aug 2025
Verified reviewQuick and great service.
Reply from Uk.cornilleau.com
Hello, Thank you for taking the time to leave such a wonderful review! We’re thrilled to hear that you enjoyed our service. Your satisfaction is our priority, and we appreciate your support. Best wishes. uk.cornilleau.com team
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David R.
28 Aug 2025
Verified reviewExcellent service. A very good website, easy ordering and prompt delivery.
Reply from Uk.cornilleau.com
Hello, Thank you so much for your fantastic review! We're thrilled to hear that you found our website user-friendly and appreciated the prompt delivery. Your feedback means a lot to us, and we look forward to serving you again soon. Best wishes. uk.cornilleau.com team
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Lennox P.
27 Aug 2025
Verified reviewDelivery was fast and responsive from the website and looks like you have large selection of products available
Reply from Uk.cornilleau.com
Hi there, Thank you for your positive feedback! We’re delighted to hear that you experienced fast delivery and appreciate our wide range of products. If you have any further questions or need assistance, please don’t hesitate to reach out. Best wishes! uk.cornilleau.com team
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Samantha T.
22 Aug 2025
Verified reviewService and product fantastic
Reply from Uk.cornilleau.com
Hello, Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a fantastic experience with both our service and product. Your satisfaction is our top priority, and we truly appreciate your support. Best regards. uk.cornilleau.com team
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Thomas S.
22 Aug 2025
Verified reviewExcellent product. Good team assembling the table. Swift delivery.
Reply from Uk.cornilleau.com
Hello, Thank you for your fantastic review! We're thrilled to hear that you are pleased with your Cornilleau table and that our team provided swift delivery and assembly. Your appreciation means a lot to us, and we look forward to serving you again in the future. Best regards. uk.cornilleau.com team
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Vincent J.
21 Aug 2025
Verified reviewGreat and quick service. Very friendly and even added an item after the original order was finalised (to avoid extra Porto).
Reply from Uk.cornilleau.com
Hello, Thank you so much for your wonderful feedback! We’re delighted to hear that you experienced great service and that our team could help you with your order. Your satisfaction is our priority, and we truly appreciate your kind words. Wishing you all the best! uk.cornilleau.com team
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