Review Summary
uk.cornilleau comes across as a brand that makes ordering feel easy and support feel genuinely hands-on. Customers mention quick replies, clear guidance to find the right parts, and delivery that arrives promptly and well packed.
Delivery
"Delivered quickly. We were kept informed of delivery time."
"Arrived quickly"
"Delivered on time"
Digital experience
"The website helped me identify the correct spare I needed and its current replacement. The part was well packaged and sent out very quickly."
"I was very pleased with product ordered, easy to use website, part arrived within a week"
"I quickly located the parts required on the search engine. Easy ordering and correct spare parts received. Thank you."
Team expertise
"We were very pleased with your help and the instructions you sent, very impressed thank you"
"Very helpful customer service. Identified what I needed to purchase and helped with some hints and tips on how to fit the replacement wheels.…"
Very helpful customer service. Identified what I needed to purchase and helped with some hints and tips on how to fit the replacement wheels. Definitely recommended.
"Really helpful customer service. The person talked me through which component I needed, explained where to find the correct code, and guided me to…"
Really helpful customer service. The person talked me through which component I needed, explained where to find the correct code, and guided me to where I could place the order.
Responsiveness
"Very efficient - quick service"
"Very helpful and effective in customer support and after-sales. It is refreshing to connect quickly with helpful humans who know what they are…"
Very helpful and effective in customer support and after-sales. It is refreshing to connect quickly with helpful humans who know what they are talking about. It is also good marketing.
"Customer service was excellent and staff were both really helpful when I called and even replying via email that evening. Very impressive!"
Friendliness & courtesy
"Excellent customer service"
"Excellent customer service and very helpful. Thank you"
"Super fast friendly and efficient Thank you!"
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Kate O.
1 Dec 2025
Verified reviewGreat item, good quality. Packaging was a bit battered and ripped when it arrived but product was fine.
Reply from Uk.cornilleau.com
Hello, Thank you for taking the time to share your feedback! We’re delighted to hear that you are happy with the quality of your item. We apologise for the condition of the packaging upon arrival and appreciate your understanding. If you have any further comments or questions, please feel free to reach out. Best wishes. Cornilleau UK
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Pippa S.
30 Nov 2025
Verified reviewOrdered on a Wednesday pm. Delivered and assembled by Friday pm 2 days later Amazing service. As yet unused. Ready for Christmas.
Reply from Uk.cornilleau.com
Hello, Thank you so much for your fantastic feedback! We're thrilled to hear that you experienced such prompt and efficient service. We hope you enjoy your new purchase when it's time to put it to use. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Kind regards Cornilleau UK
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Michael B.
29 Nov 2025
Verified reviewSmooth ordering. Fast delivery. Men who delivered tables were very good and set them up quickly. Kids love playing on them
Reply from Uk.cornilleau.com
Hello, Thank you for taking the time to share your wonderful feedback! We're thrilled to hear that you had a smooth ordering experience and that the delivery team set everything up quickly. It's fantastic to know that the kids are enjoying their new tables! Kind regards, Cornilleau UK
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Diana N.
29 Nov 2025
Verified reviewQuality, my family is every day in the garden playing, a huge bonus, my son can train by himself every day, soon will beat his dad on table tennis.
Reply from Uk.cornilleau.com
Hello, Thank you for your wonderful review! We're thrilled to hear that your family is enjoying their time in the garden and that your son is getting the practice he needs to take on his dad in table tennis. We appreciate your support and enthusiasm for our products! Best wishes. Cornilleau UK
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Didier A.
28 Nov 2025
Verified reviewVery pleased with the table after one week.It took me a while to put it up and a few steps aren't too clearly explained but once finished, it looks very good. Customer service was friendly and helpful about arranging the delivery.
Reply from Uk.cornilleau.com
Hello, Thank you so much for your wonderful feedback! We're thrilled to hear that you're pleased with your table and that our customer service team was able to assist you with the delivery. We appreciate your thoughts on the assembly process and will take them into account for future improvements. Enjoy your new table! Kind regards, Cornilleau UK
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Julie C.
26 Nov 2025
Verified reviewGood communication so nice to speak to a human being - Nikki - who was super helpful in helping to arrange the delivery of our table tennis table Nice guys who delivered the table Quality table tennis table - looking forward to much fun
Reply from Uk.cornilleau.com
Hello, Thank you so much for your wonderful feedback! We're thrilled to hear that Nikki was able to assist you effectively, and that you’re pleased with the quality of your table tennis table. We hope you enjoy many hours of fun and excitement! Kind regards, Cornilleau UK
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Deborah D.
23 Nov 2025
Verified reviewGreat all round service for a good product.
Reply from Uk.cornilleau.com
Hello, Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you are satisfied with our product and service. Your feedback means a lot to us, and we look forward to serving you again in the future. Best wishes! Cornilleau UK
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Anat S.
20 Nov 2025
Verified reviewGood communication and prompt delivery
Reply from Uk.cornilleau.com
Hello, Thank you for your kind words! We’re delighted to hear that you were pleased with our communication and the prompt delivery of your order. Your satisfaction is extremely important to us, and we appreciate you taking the time to share your positive experience. Kind regards Cornilleau UK
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S. O.
12 Nov 2025
Verified reviewExcellent service
Reply from Uk.cornilleau.com
Hello, Thank you so much for your kind words! We’re thrilled to hear that you had an excellent experience with us. Your satisfaction is our priority, and we appreciate your support. If you have any further feedback or questions, please don’t hesitate to reach out. Best regards, Cornilleau UK
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I. E.
12 Nov 2025
Verified reviewquick delivery
Reply from Uk.cornilleau.com
Hello! Thank you for taking the time to share your positive experience with our quick delivery. We're delighted to hear that you are satisfied with our service. If you have any further feedback or questions, please feel free to reach out. Best regards! Cornilleau UK
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Nigel H.
9 Nov 2025
Verified reviewOrdered on website. Easy but a trifle expensive for rubber corners! Does the job and simple to fit.
Reply from Uk.cornilleau.com
Hello, Thank you for taking the time to share your thoughts! We're glad to hear that you found the ordering process easy and that the product meets your needs. We appreciate your feedback regarding the pricing and will take it into consideration as we strive to provide the best value. If you have any further questions or need assistance, please don’t hesitate to reach out. Kind regards Cornilleau UK
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Lyndsey W.
3 Nov 2025
Verified reviewExcellent information over the phone and speedy delivery
Reply from Uk.cornilleau.com
Hello, Thank you for your kind words! We're thrilled to hear that you had a positive experience with our customer service and that your delivery was swift. Your feedback means a lot to us, and we look forward to serving you again soon. Best regards. Cornilleau UK
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Simon H.
30 Oct 2025
Verified reviewExcellent and fast answer to my question followed by excellent and fast delivery! Great service
Reply from Uk.cornilleau.com
Hello! Thank you so much for your kind words and for taking the time to share your experience. We’re thrilled to hear you received quick answers to your questions along with fast delivery. Your satisfaction is our priority, and we truly appreciate your support! Best regards. Cornilleau UK
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Peter B.
30 Oct 2025
Verified reviewCorrect parts delivered promptly.
Reply from Uk.cornilleau.com
Hello, Thank you for your wonderful review! We're thrilled to hear that you received the correct parts promptly. Your satisfaction is our priority, and we appreciate your feedback. Kind regards, Cornilleau UK
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Colin G.
29 Oct 2025
Verified reviewThe part I wanted was easy to find once I found the reference number for the table. Placing the order was easy. The part was despatched in good time and arrived safe and sound on the promised date.
Reply from Uk.cornilleau.com
Hello, Thank you for taking the time to leave such a positive review! We're thrilled to hear that you found the part you needed easily and that the ordering and delivery process was smooth. Your feedback means a lot to us, and we appreciate your support. Best wishes! Cornilleau UK
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Gareth C.
29 Oct 2025
Verified reviewLots of spare parts available and those that aren't in stock are quickly ordered. Very prompt delivery from the supplier.
Reply from Uk.cornilleau.com
Hello, Thank you for your wonderful review! We’re thrilled to hear that you appreciate the availability of spare parts and the prompt delivery service. Your feedback is invaluable to us as we strive to maintain high standards for our customers. Best regards, Cornilleau UK
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Fred B.
22 Oct 2025
Verified reviewThe service from Adam was first class. Nothing was too much trouble for him.
Reply from Uk.cornilleau.com
Hello! Thank you so much for your kind words. We're thrilled to hear that Adam provided you with a first-class service – he truly embodies our commitment to customer satisfaction. We appreciate your feedback and look forward to serving you again in the future. Kind Regards Cornilleau UK
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Jeff T.
16 Oct 2025
Verified reviewOrdered new wheel for outdoor table tennis table and a new cover. Process was easy and delivery was as predicted.
Reply from Uk.cornilleau.com
Hello, Thank you for sharing your positive experience with us! We’re delighted to hear that the process was easy and your delivery arrived as predicted. Your satisfaction is important to us, and we look forward to serving you again in the future! Kind regards Cornilleau UK
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Graham R.
16 Oct 2025
Verified reviewThey came recommended and performed as expected
Reply from Uk.cornilleau.com
Hello, Thank you for your wonderful review! We're thrilled to hear that our products lived up to your expectations and that you found us through recommendations. Your feedback is greatly appreciated and motivates us to maintain our high standards. Best wishes! Cornilleau UK
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Richard W.
9 Oct 2025
Verified reviewvery fast service and fits perfectly
Reply from Uk.cornilleau.com
Hello, Thank you for your wonderful feedback! We're delighted to hear that you experienced our fast service and that your purchase fits perfectly. Your satisfaction is our priority, and we truly appreciate your support. Kind regards Cornilleau UK
Reviews displayed in chronological order