Review Summary
uk.cornilleau comes across as a brand that makes ordering feel easy and support feel genuinely hands-on. Customers mention quick replies, clear guidance to find the right parts, and delivery that arrives promptly and well packed.
Delivery
"Delivered quickly. We were kept informed of delivery time."
"Arrived quickly"
"Delivered on time"
Digital experience
"The website helped me identify the correct spare I needed and its current replacement. The part was well packaged and sent out very quickly."
"I was very pleased with product ordered, easy to use website, part arrived within a week"
"I quickly located the parts required on the search engine. Easy ordering and correct spare parts received. Thank you."
Team expertise
"We were very pleased with your help and the instructions you sent, very impressed thank you"
"Very helpful customer service. Identified what I needed to purchase and helped with some hints and tips on how to fit the replacement wheels.…"
Very helpful customer service. Identified what I needed to purchase and helped with some hints and tips on how to fit the replacement wheels. Definitely recommended.
"Really helpful customer service. The person talked me through which component I needed, explained where to find the correct code, and guided me to…"
Really helpful customer service. The person talked me through which component I needed, explained where to find the correct code, and guided me to where I could place the order.
Responsiveness
"Very efficient - quick service"
"Very helpful and effective in customer support and after-sales. It is refreshing to connect quickly with helpful humans who know what they are…"
Very helpful and effective in customer support and after-sales. It is refreshing to connect quickly with helpful humans who know what they are talking about. It is also good marketing.
"Customer service was excellent and staff were both really helpful when I called and even replying via email that evening. Very impressive!"
Friendliness & courtesy
"Excellent customer service"
"Excellent customer service and very helpful. Thank you"
"Super fast friendly and efficient Thank you!"
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S. E.
10 Apr 2026
Verified reviewVery helpful customer server staff 👍
Reply from Uk.cornilleau.com
Hello, Thank you so much for your kind words! We're thrilled to hear that our customer service team was able to assist you effectively. Your feedback is greatly appreciated, and it motivates us to continue delivering excellent support. Best wishes! Cornilleau UK
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David D.
10 Apr 2026
Verified reviewQuite complex to put together, some unusual tools needed
Reply from Uk.cornilleau.com
Hello, Thank you for taking the time to share your experience. We appreciate your feedback regarding the assembly process. If you have any specific questions or need assistance, please feel free to reach out—we're here to help! Kind regards, Cornilleau UK
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Richard B.
10 Apr 2026
Verified reviewSpare wheels as required Web site excellent for ensuring get the correct part for model of table.
Reply from Uk.cornilleau.com
Hello, Thank you for your fantastic review! We’re delighted to hear that you found our website helpful in locating the correct spare wheels for your table. Your feedback is greatly appreciated, and it encourages us to keep providing excellent service. Best wishes. Cornilleau UK
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Neil C.
10 Apr 2026
Verified reviewFast and efficient service
Reply from Uk.cornilleau.com
Hello, Thank you so much for your kind words! We’re thrilled to hear that you experienced fast and efficient service. Your feedback motivates us to continue providing the best for our customers. Best wishes, Cornilleau UK
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Peter T.
10 Apr 2026
Verified reviewBrilliant experience from start to finish thanks..
Reply from Uk.cornilleau.com
Hello, Thank you for your wonderful review! We’re delighted to hear that you had a brilliant experience with us from start to finish. Your feedback means a lot to our team, and we look forward to serving you again in the future. Best regards. Cornilleau UK
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Michael A.
10 Apr 2026
Verified reviewGood very helpful
Reply from Uk.cornilleau.com
Hello, Thank you for your positive feedback! We're thrilled to hear that you found our service helpful. Your appreciation motivates us to continue providing the best experience for our customers. If you ever have more to share, please don’t hesitate to reach out. Best regards. Cornilleau UK
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Stuart K.
10 Apr 2026
Verified reviewVery responsive. And great customer service when I had a small problem.
Reply from Uk.cornilleau.com
Hello, Thank you for your kind words! We're thrilled to hear that you had a positive experience with our customer service. Your feedback motivates us to continue providing excellent support. If you need assistance in the future, please don’t hesitate to reach out! Best regards. Cornilleau UK
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Anna E.
10 Apr 2026
Verified reviewDelivery quick and efficient and helpful when I phoned to ask about delivery date
Reply from Uk.cornilleau.com
Hello, Thank you so much for your kind words! We're delighted to hear that you found our delivery to be quick and efficient, and that our team was able to assist you with your inquiries. Your feedback is greatly appreciated and motivates us to keep delivering outstanding service. Best wishes! Cornilleau UK
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Andrew E.
10 Apr 2026
Verified reviewBrilliant service from the initial purchase. Once I had ordered what I assumed was the correct item, I received an email from Adam Radford to double check our table was pre 2015. We emailed back and forth and I sent Adam photographs of our table. He believed I had ordered the wrong set and suggested another. I took his advice and my previous order was cancelled and refunded without delay. I ordered the new set which arrived quickly and fits perfectly! Outstanding customer service, couldn’t ask for better!
Reply from Uk.cornilleau.com
Hello, Thank you so much for your wonderful feedback! We're thrilled to hear about your positive experience with our customer service team, especially Adam's assistance in ensuring you received the right product. It's great to know that everything fits perfectly and that you were satisfied with the process. We appreciate your support! Kind regards, Cornilleau UK
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Stephen B.
9 Apr 2026
Verified reviewExcellent website, quality product, easily fitted and table tennis table back to normal.Sincere thanks to all concerned.
Reply from Uk.cornilleau.com
Hello, Thank you so much for your kind words and positive review! We're thrilled to hear that you found our website easy to use and that your table tennis table is back to normal. Your appreciation means a lot to us. Best wishes! Cornilleau UK
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Martin K.
9 Apr 2026
Verified reviewProduct was fine, install instructions would have been helpful. Paid for next day delivery but had issues with DPD so arrived later than I'd have like.
Reply from Uk.cornilleau.com
Hello, Thank you for sharing your feedback. We’re glad to hear that the product itself met your expectations, but we apologise for the inconvenience with the delivery delay. Assembly instructions for our tables are available on the website product pages, these will show how to install the side panel. Alternatively please reach out to the team for instructions on spare part installations. Your comments are valuable to us, and we’ll take them into consideration as we strive to improve our service. Best regards. Cornilleau UK
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Benedict B.
9 Apr 2026
Verified reviewGood quality wheels for outdoor table. I've had the table for 20 years, always kept outside & these are the second pair of wheels I've fitted so I'm delighted with their disability & the ease of fitment. Needs 2 spanners.
Reply from Uk.cornilleau.com
Hello, Thank you for your fantastic review! We’re thrilled to hear that you've had such a long-lasting experience with our outdoor table and that the wheels have met your expectations for durability and easy installation. Your feedback is greatly appreciated and inspires us to continue providing quality products. Kind Regards Cornilleau UK
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David B.
9 Apr 2026
Verified reviewEasy
Reply from Uk.cornilleau.com
Hello, Thank you for your lovely feedback! We're thrilled to hear that you found our products easy to use. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. If you have any further thoughts or questions, please don't hesitate to reach out. Best wishes. Cornilleau UK
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Robert V.
1 Apr 2026
Verified reviewThe order was processed without problems.
Reply from Uk.cornilleau.com
Hello, Thank you for taking the time to share your positive experience! We're thrilled to hear that your order was processed smoothly. Your satisfaction is important to us, and we appreciate your support. Kind regards, Cornilleau UK
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Steve L.
1 Apr 2026
Verified reviewMagnificent product (700x) backed up by a magnificent buying journey through to delivery and the build of the table. Very pleased !!
Reply from Uk.cornilleau.com
Hello, Thank you so much for your kind words and wonderful feedback! We're thrilled to hear that you had such a positive experience with our product and the entire buying journey. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts. Best wishes! Cornilleau UK
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Fergal M.
31 Mar 2026
Verified reviewExcellent overall
Reply from Uk.cornilleau.com
Hello, Thank you so much for your fantastic review! We’re thrilled to hear that you had an excellent experience with our brand. Your support means a lot to us, and we look forward to serving you again in the future. Kind regards Cornilleau UK
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David C.
31 Mar 2026
Verified reviewItem delivered on time and very quickly following order
Reply from Uk.cornilleau.com
Hello, Thank you so much for your wonderful feedback! We're delighted to hear that your order was delivered promptly. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. Kind regards, Cornilleau UK
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Mark K.
30 Mar 2026
Verified reviewNot knowing anything really about characteristics of a table tennis table I called the company directly to find out what would be most suitable for my young son to enable him to use the table himself. They couldn’t have been more helpful and took all the time required to explain the differences between all the different options they have.
Reply from Uk.cornilleau.com
Hello, Thank you so much for your kind words! We're thrilled to hear that our team could provide you with the guidance you needed to find the perfect table tennis table for your son. We truly value your feedback and appreciate your trust in us. If you have any more questions or need further assistance, please don't hesitate to reach out. Kind regards, Cornilleau UK
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Anthony P.
27 Mar 2026
Verified reviewThe UK site was easy to navigate and to find the right product (an accessory for our table). Ordering and delivery, as well as customer liaison, were very efficient. The label on the table itself gave the European website to access, so I went there first (less easy to navigate), but when I couldn't find UK delivery, my contact page message was quickly dealt with and promptly referred me to UK site.
Reply from Uk.cornilleau.com
Hello, Thank you for taking the time to share your positive experience with us! We’re delighted to hear that you found our UK site easy to navigate and that our customer service met your expectations. Your feedback is greatly appreciated, and we look forward to assisting you again in the future! Kind regards, Cornilleau UK
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Steve L.
27 Mar 2026
Verified reviewFantastic Table, Delivery and build from the delivery team. Cant fault the entire journey.
Reply from Uk.cornilleau.com
Hello, Thank you so much for your fantastic feedback! We're thrilled to hear that you're happy with your table and the delivery experience. It’s wonderful to know that our team made your journey enjoyable. If you have any further questions or need assistance, please don’t hesitate to reach out. Best wishes! Cornilleau UK
Reviews displayed in chronological order