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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
"Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy…"
Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy and have already bought again
Digital experience
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
"website easy to find and use - queries were responded to well. have used this site quite a few times now over the years - keep coming back"
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
31 Oct 2021
Verified reviewUnfortunately the bedhead I bought had to be returned as not suitable for the bed, I cannot praise the customer revive enough - absolutely no problem returning it and received refund very quickly. I would certainly recommend the company
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A. A.
31 Oct 2021
Verified reviewEasy to navigate
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A. A.
30 Oct 2021
Verified reviewLots of lovely products could spend a fortune,love many items
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A. A.
28 Oct 2021
Verified reviewAll good. Kept informed in terms of delivery.
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A. A.
28 Oct 2021
Verified reviewBeautiful products, great customer service and even really kind and efficient delivery men. Can't ask for more.
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A. A.
28 Oct 2021
Verified reviewCupboard took 5 months to arrive . Wasn’t bright red as shown in pics but rusty brown . I hate it
Reply from Tikamoon.co.uk
We are sorry to hear that the item received was different from what was illustrated. We invite you to contact our customer care team with images of the unit, and they will come back to you with some different solutions to resolve this. info@tikamoon.com
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A. A.
28 Oct 2021
Verified reviewxxx
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A. A.
28 Oct 2021
Verified reviewEasy to use and questions were answered promptly
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A. A.
27 Oct 2021
Verified reviewIf I could give 0 star for the delivery, I would.
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A. A.
27 Oct 2021
Verified reviewClear, simple site to use. Ordering was straight forward and I was kept informed of the order progress.
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A. A.
27 Oct 2021
Verified reviewAmazing. They delivered and collected (the stools just didn’t “fit” in our cafe) exactly when they said they would.
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A. A.
27 Oct 2021
Verified reviewGreat high-quality furniture, although delivery was delayed significantly outside of the promised window.
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A. A.
27 Oct 2021
Verified reviewOrdering was very easy and the product was delivered on time
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A. A.
27 Oct 2021
Verified reviewI love my new furniture, in fact, I like it so much, we have just ordered some more. It arrived sooner than we thought it would too.
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A. A.
27 Oct 2021
Verified reviewOn time... good communication
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A. A.
27 Oct 2021
Verified reviewWell informed and very helpful staff. Answered all my questions in full. delivery was on time and the guys were friendly and professional. The web site is very informative and enabled me to make my desired choice.
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A. A.
27 Oct 2021
Verified reviewLovely quality product. Great delivery service.
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A. A.
27 Oct 2021
Verified reviewOur Tikamoon console table arrived late and had several chips and scratches. Besides the cosmetic defects, one of the drawer units was actually broken. Tikamoon offered a full refund and arranged pick up but it is a shame to have had to wait several weeks only to receive a damaged console.
Reply from Tikamoon.co.uk
This product is currently under review to improve the packaging to reduce any damage during transit. We hope you are happy with your new console table
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A. A.
27 Oct 2021
Verified reviewAlthough I had to return my purchase as it wasn’t suitable, the service was superb.
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A. A.
27 Oct 2021
Verified reviewNo problems, more pictures of the furniture in situ would be good
Reviews displayed in chronological order
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