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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
"Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy…"
Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy and have already bought again
Digital experience
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
"website easy to find and use - queries were responded to well. have used this site quite a few times now over the years - keep coming back"
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
9 Nov 2021
Verified reviewExcellent service
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A. A.
9 Nov 2021
Verified reviewGreat solid wood contemporary furniture
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A. A.
9 Nov 2021
Verified reviewDelivery came when they said and it was well packed. Sits Beautifully in our lounge
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A. A.
9 Nov 2021
Verified reviewI purchased the Alma metal mesh Wardrobe after 12 months of deliberating. The delivered article had a bent leg and a faulty latch plus the packaging smelt appalling. Replacement was delivered within 10 days in packaging that smelt equally disgusting.
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A. A.
9 Nov 2021
Verified reviewSecond to none. Communication was excellent as was the delivery. Love the coffee table, it is so well built. No complaints at all.
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A. A.
9 Nov 2021
Verified reviewLove this shop! And love I can still order from them without incurring cost of import duties. So pleased with my chairs. Delivery date clearly communicated and actually arrived earlier than anticipated.
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A. A.
9 Nov 2021
Verified reviewThe web is easy for searching and reading. Nice photos of furniture.
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A. A.
9 Nov 2021
Verified reviewFantastic products and first class service to match. 10/10
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A. A.
9 Nov 2021
Verified reviewGreat site with a good choice of high quality, stylish furniture.
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A. A.
9 Nov 2021
Verified reviewGreat website and range of products. Would definitely buy again
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A. A.
9 Nov 2021
Verified reviewExcellent service
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A. A.
9 Nov 2021
Verified reviewLove the mirror- it looks perfect in my guest room. Ordering was easy and the mirror arrived quickly. I would definitely order from Tikamoon again.
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A. A.
9 Nov 2021
Verified reviewvery easy to view had aslight problem with bank for payment but contacted customer servces for help and the lady was brillant
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A. A.
9 Nov 2021
Verified reviewI absolutely love this sideboard, it's quite the showpiece. Easy transaction and delivered on time, I did need to contact customer service and they were fabulous, what more can you need.
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A. A.
9 Nov 2021
Verified reviewGood
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A. A.
9 Nov 2021
Verified reviewWebsite promised so much but they would not deliver to me in Northern Ireland, excluded and disappointed.
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A. A.
9 Nov 2021
Verified reviewNot worth the money. Bamboo was not sand down and the wholes for assemble really tight and hard to make those bamboo sticks through.
Reply from Tikamoon.co.uk
Thank you for your review. We invite you to contact our customer service team who will help resolve this for you.
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A. A.
31 Oct 2021
Verified reviewWhile the actual piece was unfortunately not the right fit, the quality was exceptional and the return policy and procedure was a pleasure! Thank you I will absolutely use this company again! A real gem in the online shopping world!
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A. A.
31 Oct 2021
Verified reviewQuality and service are good
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A. A.
31 Oct 2021
Verified reviewGood selection
Reviews displayed in chronological order
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