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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
"Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy…"
Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy and have already bought again
Digital experience
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
"website easy to find and use - queries were responded to well. have used this site quite a few times now over the years - keep coming back"
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
29 Jun 2022
Verified reviewI didn’t really have any dealings with customer service. It took 6weeks for delivery but over all it was an easy process and they were good with amending details.
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A. A.
29 Jun 2022
Verified reviewDefinitely would shop here again
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A. A.
29 Jun 2022
Verified reviewFirst sink arrived damage but a replacement was soon dispatched
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A. A.
28 Jun 2022
Verified reviewBroken item due to transit issues. Customer services had the audacity to offer us £100 off an £800 item. Not a chance. It would have cost us double that to get it fixed. Customer services broadly useless, kept losing emails we'd sent despite the order number being in the subject. These were emails that I'd had confirmation by other customer care agents that had been received. Had to send two lots of photos on two separate occasions. Takes at least two days to get any jobs of response.
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A. A.
28 Jun 2022
Verified reviewThe delivery was smooth and in line with the delivery expectation days. Purchase was well wrapped and protected.
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A. A.
21 Jun 2022
Verified reviewOrdering and confirmation went smoothly, Good follow-up communication on delivery. Unfortunately after unpacking the items, one of them was found to be damaged. The company responded immediately to my message and offered alternatives. A replacement item has been delivered to me today - in perfect condition. Very happy with the service provided. Thank you.
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A. A.
21 Jun 2022
Verified reviewExcellent
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A. A.
21 Jun 2022
Verified reviewAs always great quality furniture
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A. A.
21 Jun 2022
Verified reviewVery good customer care and good products.
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A. A.
21 Jun 2022
Verified reviewGreat products. Never disappointed
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A. A.
21 Jun 2022
Verified reviewExcellent customer service. I’ll definitely buy from them again
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A. A.
21 Jun 2022
Verified reviewGreat product & great service
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A. A.
21 Jun 2022
Verified reviewLove my new Tikamoon console table.
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A. A.
21 Jun 2022
Verified reviewGood and clear and accurate
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A. A.
21 Jun 2022
Verified reviewEasy to browse through and to find what you’re looking for
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A. A.
21 Jun 2022
Verified reviewDelivery did not offer assembly (I would happily have paid a bit more for this). The unit is lovely but it does have several areas of damage/imperfection but way too complicated to try and address once out of the packaging.
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A. A.
21 Jun 2022
Verified reviewHappy with the purchase
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A. A.
21 Jun 2022
Verified reviewVery pleased with website, ordering and delivery
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A. A.
21 Jun 2022
Verified reviewGreat coffee table
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A. A.
21 Jun 2022
Verified reviewExcellent product but long delivery time.
Reviews displayed in chronological order
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