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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
"Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy…"
Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy and have already bought again
Digital experience
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
"website easy to find and use - queries were responded to well. have used this site quite a few times now over the years - keep coming back"
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
12 Nov 2022
Verified reviewThe website very easy to navigate - good photos and descriptions of furniture.
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A. A.
12 Nov 2022
Verified reviewLovely bedhead....just what the room needed!
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A. A.
12 Nov 2022
Verified reviewWhilst the product is lovely, the customer service was poor. Delivery estimated at 6 weeks but ended up being 4 months No contact re delayed delivery.. Upon chasing the delivery, was told two contradictory reasons which led me to believe that at least one person was lying to me. Delays happen, that isn’t the issue. The issue is around how they communicate with their customers who are spending a significant amount of money with them. I won’t buy from Tikamoon again.
Reply from Tikamoon.co.uk
Thank you for your review. I am glad to hear that your item has arrived and you are happy with it. We will review your case for this report of contradiction and retrain where necessary. I am sorry that you left lied to, I would not expect anyone from our team to lie to a customer and for it to instead be a misunderstanding. Kind Regards Your Tikamoon Team
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A. A.
5 Nov 2022
Verified reviewFantastic brand !
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A. A.
5 Nov 2022
Verified reviewThis is a great company with a wonderful philosophy. The bedside tables I purchased took a while to come through because special customs clearance was needed but the company kept me informed of the situation. Quality is so good, will keep buying from this company!
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A. A.
5 Nov 2022
Verified reviewGreat items, great delivery, everything went very smoothly!
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A. A.
4 Nov 2022
Verified reviewVery happy with the whole process of negotiating website, order and delivery
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A. A.
4 Nov 2022
Verified reviewI am delighted with Tikamoon. I have bought other pieces of furniture from them and have never been disappointed.
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A. A.
4 Nov 2022
Verified reviewlovely piece well built
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A. A.
4 Nov 2022
Verified reviewSuperb workmanship and customer care.
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A. A.
4 Nov 2022
Verified reviewItem wasn't delivered within the six week time frame stated, but I was kept updated about this, and it did eventually arrive when they said it would (perhaps eight weeks after ordering, which wasn't too much of an issue for me).
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A. A.
4 Nov 2022
Verified reviewEasy site to navigate very simple very professional and organised process form ordering to delivery I was really impressed with the service offered by this company I do a lot of ordering online for small and large items ,this has been the best service to date and there have been some good ones
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A. A.
4 Nov 2022
Verified reviewOrdered three pieces of Teak furniture, highly satisfied.
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A. A.
4 Nov 2022
Verified reviewLovely dining table - affordable prices and great delivery/communication
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A. A.
4 Nov 2022
Verified reviewArrived within the time frame, very well packaged
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A. A.
4 Nov 2022
Verified reviewEasy site to use
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A. A.
4 Nov 2022
Verified reviewThe website was very easy to navigate. Delivery was quick and efficient. Quality of product excellent . Thank you Tikamoon
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A. A.
4 Nov 2022
Verified reviewDelivery takes for ever
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A. A.
4 Nov 2022
Verified reviewEasy to navigate and select items in categories
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A. A.
4 Nov 2022
Verified reviewAll good
Reviews displayed in chronological order
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