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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
"Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy…"
Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy and have already bought again
Digital experience
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
"website easy to find and use - queries were responded to well. have used this site quite a few times now over the years - keep coming back"
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
14 Nov 2022
Verified reviewVery good product. I am happy I bought the TV stand and coffee table.
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A. A.
14 Nov 2022
Verified reviewThis is a lovely piece of furniture. It looks stunning in my new bathroom. It was delivered in the specified time frame. There was some damage on the outside of the packaging but the unit was fine inside. There is a slight fault/ split in the wood on the inside partition but not worth sending it back for. Overall I am very pleased as I could not find anything as stylish from a British company.
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A. A.
14 Nov 2022
Verified reviewFantastic product, delivery was prompt, professional and efficient with no hassle.
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A. A.
12 Nov 2022
Verified reviewPoor customer service
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A. A.
12 Nov 2022
Verified reviewLovely bedside-tables. We didn't have much space around the bed so we went with Eden - Solid oak Bedside table. Quality of the wood is really good and we are really happy about our purchase
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A. A.
12 Nov 2022
Verified reviewProduct took a long time to arrive.
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A. A.
12 Nov 2022
Verified reviewWe waited just over 4 months for our furniture to arrive (when ordered was advised up to 4 months). However worth the wait as completely pleased with all the furniture bought Comprising large dining table, 8 chairs, large sideboard, tv cabinet & coffee table. Every piece is solid & well made. Would recommend.
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A. A.
12 Nov 2022
Verified reviewGreat service and delivered in perfect condition as you’d expect.
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A. A.
12 Nov 2022
Verified reviewBeautifully photographed site, easy to navigate & buy from & products are true to photographs.
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A. A.
12 Nov 2022
Verified reviewTerrible!
Reply from Tikamoon.co.uk
Thank you for your review. I am sorry to see that your item was damaged in transit but I am glad to see that you accepted one of our offers to keep the unit at a reduced price. Kind Regards Your Tikamoon Team
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A. A.
12 Nov 2022
Verified revieweasy to use website, easy to order, delivery quick, product ok - would be good with a bit more attention to detail
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A. A.
12 Nov 2022
Verified reviewA lovely, beautiful made product, that is sturdy and completes my room. Delivery was delayed, due to the nature of the product and customs, not through the fault of the company. However, I was kept informed with delivery updates and my options at all times. I was then able to select my final delivery date to make sure someone was available to receive the order. Would highly recommend.
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A. A.
12 Nov 2022
Verified reviewEasy to use, images look exactly as the product delivered
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A. A.
12 Nov 2022
Verified reviewWe ordered 2 items - a bed head which is lovely. Sadly the tv unit was damaged and had to be returned but customer service was very efficient throughout this process. We appreciated the speedy response in arranging to collect the item and organise a refund.
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A. A.
12 Nov 2022
Verified reviewExcellent service, Quick delivery
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A. A.
12 Nov 2022
Verified reviewWhat I buy is exactly the photo on website. Quality is good
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A. A.
12 Nov 2022
Verified reviewVery Efficient
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A. A.
12 Nov 2022
Verified reviewFound just what I was looking for
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A. A.
12 Nov 2022
Verified reviewAll good. It all happened without a hitch
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A. A.
12 Nov 2022
Verified reviewEasy to use, full of useful and precise information.
Reviews displayed in chronological order
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