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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
"Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy…"
Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy and have already bought again
Digital experience
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
"website easy to find and use - queries were responded to well. have used this site quite a few times now over the years - keep coming back"
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
29 Nov 2022
Verified reviewDelivery was to schedule and safely delivered, well packaged. The coffee table arrived in great condition and looked even better in the flesh.
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A. A.
29 Nov 2022
Verified reviewUp to 6 weeks never happened it took 10 weeks to get my order.
Reply from Tikamoon.co.uk
Thank you for your review. I am sorry that your order was delayed while we waited for customs approval. Your review has been forwarded onto management for continued improvement in managing our customers expectations. Kind Regards Your Tikamoon Team
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A. A.
29 Nov 2022
Verified reviewVery pleased with delivery on time courteous and considerate
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A. A.
29 Nov 2022
Verified reviewThe table took longer than expected to arrive but we were able to contact Tikamoon easily & were given a satisfactory answer regarding delay & thereafter, kept informed. We are pleased with the design & quality of the table. The only disappointment is the quality of the drawers which are small & the base is made of hardboard.
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A. A.
29 Nov 2022
Verified reviewAttractive item with an appealing look benefiting from being stained green. A little worried the painted finish is easily scratched.
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A. A.
29 Nov 2022
Verified reviewWe ordered a dining table that arrived quite badly damaged considering it cost almost £2k, I was not impressed. We were offered an exchange or £150 voucher which we used on a side table. That also arrived with a chipped leg and scratches. Good quality products but the delivery isn’t great if things are so easily damaged in transit.
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A. A.
29 Nov 2022
Verified reviewEasy to order and a discount given on site if you search for it.
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A. A.
29 Nov 2022
Verified reviewVery good communication regarding order and delivery time Items in perfect condition
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A. A.
21 Nov 2022
Verified reviewGreat service and quality
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A. A.
21 Nov 2022
Verified reviewVery happy with the product
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A. A.
20 Nov 2022
Verified reviewVery smooth shopping experience. Had to return the item (it just turned out to be incompatible, the quality was excellent) and that process was also super easy (and free!). Definitely recommend!
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A. A.
20 Nov 2022
Verified reviewGorgeous, high quality furniture with great delivery.
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A. A.
17 Nov 2022
Verified reviewThe website is easy to navigate and the images are a true reflection of the items. The 360 angle views are very good so you can see exactly what you are getting and the item specification includes detailed measurements not just the overall size. The ordering process is clear and very informative, particularly the delivery information. The communication regarding delivery and the actually delivery were second to none.
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A. A.
16 Nov 2022
Verified reviewA very well designed site. Easy to understand and navigate.
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A. A.
16 Nov 2022
Verified reviewFine
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A. A.
15 Nov 2022
Verified reviewBothe items I ordered arrived damaged. The packing boxes were perfect, so it didn’t seem to be the fault of the delivery team, but rather that they had been packed damaged at the point of origin. In fact one corner of a cupboard was badly chipped and had been varnished over. I cannot fault the returns process. Everything picked up quickly and a full refund received. Just a shame that I had not confidence that a replacement would arrive in a perfect state, so decided to shop elsewhere
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A. A.
15 Nov 2022
Verified reviewGreat service keeping me informed all the way, Sdeboard is beautifully made and am very pleased with it. I would definitely recommend this company.
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A. A.
15 Nov 2022
Verified reviewGood service and order arrived safely and on time, however the delivery team could've helped with unwrapping of my very large item, also checking that it was ok and not damaged before leaving.
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A. A.
14 Nov 2022
Verified reviewItems arrived on time and were of a high quality
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A. A.
14 Nov 2022
Verified reviewStunning table and chairs - high quality; look great.
Reviews displayed in chronological order
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