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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
"Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy…"
Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy and have already bought again
Digital experience
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
"website easy to find and use - queries were responded to well. have used this site quite a few times now over the years - keep coming back"
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
6 Dec 2022
Verified reviewExtremely pleased with the fabulous media unit, both in quality and delivery. Not having ordered before I was apprehensive given my disappointing experience with another supplier......however I need not have worried. I would totally recommend all aspects of Tikamoon, quality, communication and delivery. A VERY HAPPY CUSTOMER!!
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A. A.
5 Dec 2022
Verified reviewVery well organised and very helpful. Actually got to talk to a person!
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A. A.
5 Dec 2022
Verified reviewExcellent site!
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A. A.
4 Dec 2022
Verified reviewOrdered sink expecting it to be with me within 7 working days however it was still in France at this point! Fortunately arrived with evri before estimated time. Sink lovely and most unusual
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A. A.
4 Dec 2022
Verified reviewTikamoon is the epitome of ‘You get what you pay for’.
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A. A.
4 Dec 2022
Verified reviewvery good quality and stylish
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A. A.
4 Dec 2022
Verified reviewExcellent return service. Products are great quality (we returned due to the height of a piece of furniture not working in our room)
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A. A.
4 Dec 2022
Verified reviewBeautiful products, efficient delivery, polite customer service and free returns.
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A. A.
4 Dec 2022
Verified reviewEasy to navigate
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A. A.
3 Dec 2022
Verified reviewAbsolutely gorgeous cabinet in the most beautiful blue green shade that instantly relaxes me every time I look at it. I could not love it more! Efficient fast delivery and no problems at all.
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A. A.
3 Dec 2022
Verified reviewthe site is well presented, easy to navigate and shows the items in a variety of angles and room settings, which is helpful.
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A. A.
3 Dec 2022
Verified reviewvery good
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A. A.
30 Nov 2022
Verified reviewBought a dining table and bench - really impressed with both for the price. delivery was easy, we had to move the day with no hassle at all. We had a slight issue with the bench but the customer service process was really easy and efficient. Would definitely use them again
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A. A.
30 Nov 2022
Verified reviewOur second time using Tikamoon and we weren't disappointed! Great product and service. The packaging and delivery were exceptional.
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A. A.
29 Nov 2022
Verified reviewgood service
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A. A.
29 Nov 2022
Verified reviewGood site, nice looking items. Table I ordered was really late and not as good quality as I'd hoped for.
Reply from Tikamoon.co.uk
Thank you for your review. I am sorry that your order was delayed while we waited for customs approval but I am glad that is has since arrived. Please be advised that we offer a 60 day returns policy should you not be happy with the product you have received. If you would like to do, please email us at info@tikamoon.com to arrange this. Kind Regards Your Tikamoon Team
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A. A.
29 Nov 2022
Verified reviewGreat website, great product, dispatched later than first quoted (it was a pre-order) but they have a great customer service department that answer the phone and reply to emails quickly. Any issues will be sorted out without any fuss. The delivery company they use are also great.
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A. A.
29 Nov 2022
Verified reviewVery good
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A. A.
29 Nov 2022
Verified reviewWe ordered a coffee table and and console table. the quality of both is great, although the coffee table came with some marks they offered us a partial refund. The problem is due to the custom and the wood type it took over two months for delivering those. That should have been specified on the website at the time of purchase
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A. A.
29 Nov 2022
Verified reviewMost of the product feels quality. But the screws don’t work for the handles on the draws on the sideboard/desk we ordered. So overall the quality isn’t great. The price does not reflect the quality. Bit of a shame because it feels well made.
Reply from Tikamoon.co.uk
Thank you for your review. I am very sorry to hear that there is an issue with the screws. We will be reaching out to you in hopes we can get this resolved. Kind Regards Your Tikamoon Team
Reviews displayed in chronological order
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