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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
"Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy…"
Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy and have already bought again
Digital experience
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
"website easy to find and use - queries were responded to well. have used this site quite a few times now over the years - keep coming back"
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
23 Dec 2022
Verified reviewitem was way smaller than the website photo
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A. A.
23 Dec 2022
Verified reviewI was positively surprised by the quality of the furniture I purchased. I bought a 6 dining chairs and two stools. They are really sold and built with good materials. There's no wiggle when you sit in the stools or chairs. I can tell these will last a life time. Oh, and they look terrific. Just like the photos on the site.
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A. A.
23 Dec 2022
Verified reviewExcellent communication on delivery, fantastic customer service all round.
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A. A.
23 Dec 2022
Verified reviewNice website, easy to navigate. Good communication and delivery
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A. A.
23 Dec 2022
Verified reviewExcellent quality product. Beautiful craftmanship..
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A. A.
23 Dec 2022
Verified reviewA statement piece… Classy and evocative
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A. A.
23 Dec 2022
Verified reviewWe were wary of using tikamoon because of the reviews we read about poor communication, but we were so impressed by the frequent messages updating us on the delivery day and time. Our item arrived exactly as expected and the delivery men were so helpful and professional.
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A. A.
23 Dec 2022
Verified reviewGreat service, delivery and furniture. Thank you so much Tom
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A. A.
23 Dec 2022
Verified reviewDelivered within arranged time-slot
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A. A.
23 Dec 2022
Verified reviewThe coffee table should have been such a joy, but quality control has left something to be desired; it's just not the level at which we paid for. The table is made of natural materials, which is why I bought it, I understand that and in fact looked forward to enjoying the imperfections, but there are things that bother me once it arrived that are just craftsmanship and quality control issues—including a large crack in the marble, and gashed edges in the jade wood from manufacturer carelessness. I would like to take it up with Tikamoon for a partial refund to get the quality control issues solved by a local repair shop. I'm overall, disappointed in the product after months of excitedly waiting for it to arrive. I hope Tikamoon can restore my faith in their service.
Reply from Tikamoon.co.uk
Thank you for your review. I am very sorry that your item arrived damaged. I can see that we have discussed this and come to a resolution and I hope you were satisfied with our customer service. Should you require anything else, please do not hesitate to reach out. Kind Regards Your Tikamoon Team
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A. A.
23 Dec 2022
Verified reviewGood accurate product description. Good service.
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A. A.
23 Dec 2022
Verified reviewGreat looking piece of furniture
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A. A.
23 Dec 2022
Verified reviewI'm very pleased with my teak bathroom shelf and I will be ordering the teak and marble cloakroom basin and vanity unit to go with it very soon. I'm also very happy with the 2 stoneware vases which I bought specifically to style with my hall console table.
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A. A.
23 Dec 2022
Verified reviewGood site overall. Customer service is very prompt and responsive.
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A. A.
23 Dec 2022
Verified reviewGreat experience
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A. A.
23 Dec 2022
Verified reviewThe bathroom basin on the Tikamoon site was exactly what I was looking for and the images on the site were true to the item I received.
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A. A.
23 Dec 2022
Verified reviewWe're really please with Tikamoon and the teak bookcase we bought from them. The service was great, with delivery on time. It was well packaged, so in perfect condition when it arrived.
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A. A.
23 Dec 2022
Verified reviewEasy to navigate; pictures true to life and descriptions good
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A. A.
23 Dec 2022
Verified reviewGreat furniture, can’t fault the service or quality
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A. A.
23 Dec 2022
Verified reviewThe unit exceeds expectations. And although delivery was a little later than advertised, I was kept informed every step of the way. One limitation, the delivery men did not unpack the item and it was a very big item to struggle with alone.
Reviews displayed in chronological order
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