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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
"Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy…"
Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy and have already bought again
Digital experience
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
"website easy to find and use - queries were responded to well. have used this site quite a few times now over the years - keep coming back"
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
25 Dec 2022
Verified reviewI like the site and the style of the furniture but I’m disappointed with the quality. Won’t buy large pieces from there again.
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A. A.
25 Dec 2022
Verified reviewThe website is easy to navigate, the descriptions and photographs used are genuine and the product quality is absolutely first class.
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A. A.
25 Dec 2022
Verified reviewThe product was exactly as described, and of an extremely high quality
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A. A.
24 Dec 2022
Verified reviewAfter signing up to email updates from Tikamoon I was alerted to their November sale. The site was easy to navigate and I feel like we have purchased ourselves a couple of great bargains. I will definitely be using them again.
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A. A.
24 Dec 2022
Verified reviewExcellent, easy to use website and delivery service very professional
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A. A.
24 Dec 2022
Verified reviewThe site is brilliant to navigate and the photos are good quality and all the information we required was available on the product and it arrived timeously
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A. A.
24 Dec 2022
Verified reviewPretty standard fare, easy enough to find your way around and make purchases.
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A. A.
24 Dec 2022
Verified reviewReally good website. All the furniture looks amazing. Tikamoon kept me informed on dispatch and delivery so good customer service.
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A. A.
24 Dec 2022
Verified reviewI was disappointed that after placing my order I was informed that the item was out of stock. However I was then informed that another had been ordered. After that information about delivery date was announced. Delivery was perfect..
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A. A.
24 Dec 2022
Verified reviewGreat
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A. A.
24 Dec 2022
Verified reviewWaited a long time for delivery. Not totally satisfied with the quality of the product. Doubtful if I will shop here again
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A. A.
24 Dec 2022
Verified reviewThe table is beautiful. Great quality and design. Assembling the table was very easy. Highly recommended
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A. A.
23 Dec 2022
Verified reviewProduct is well built and of good quality but arrived with broken drawer guides. Tikamoon kindly refunding some money back
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A. A.
23 Dec 2022
Verified reviewPleased with the item and the dispatch time. Delivery company were pretty unhelpful in terms of arranging a mutually convenient delivery but, after a number of emails, managed to get it sorted. Delivery drivers were helpful and delivered upstairs to room of choice.
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A. A.
23 Dec 2022
Verified reviewThe unit arrived with defective hinges and had obviously not been quality checked. Very disappointing response from customer service. To return I was expected to repack (buy new packaging) and take responsibility for return to France. I am still awaiting replacement hinges to see if this resolves issue. The unit is OK but no way worth £1000
Reply from Tikamoon.co.uk
Thank you for your review. I am very sorry to hear that your item arrived with defective hinges. I can confirm that this request is being processed and we are currently awaiting a replenishment of these items. We will continue to be in touch. In regards to returning an item, please be advised that we can book a free collection and do not expect you to take responsibility for a return. We do however require an item to be protected in some way to avoid it damaging other items in the couriers truck, this can be done with cling film, bubble wrap or spare cardboard. Kind Regards Your Tikamoon Team
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A. A.
23 Dec 2022
Verified reviewQuality product and service
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A. A.
23 Dec 2022
Verified reviewVery well made and informative
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A. A.
23 Dec 2022
Verified reviewAll went reasonably well with the order. There was a period of time when we were unsure re. the delivery schedule and we did contact customer service. The delivery itself went well. But, the piece came in a huge piece of packaging, which was excellent for it,s protection, but the deivery company only deliver, I am a paraplegic and it was quite some task to take all the packaging off and the inner wrappaging and manoevere the sideboard safely from the box etc. with my wife,s assistance. Then of course we were left to dispose of all the considerable cardboard etc…….we were not expecting to have to do this. We assumed the delivery company would assemble the sideboard safely and check for any damage before leaving……..
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A. A.
23 Dec 2022
Verified reviewDelivery was good, table is beautiful.
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A. A.
23 Dec 2022
Verified reviewEasy site to navigate. The product arrived on time. Highly recommended.
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