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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
"Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy…"
Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy and have already bought again
Digital experience
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
"website easy to find and use - queries were responded to well. have used this site quite a few times now over the years - keep coming back"
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
6 Jan 2023
Verified reviewMore detailed information needed on how water marks the varnished wood.
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A. A.
5 Jan 2023
Verified reviewI ordered the Oslo desk and it arrived on time and looks great. It would have been a 5 star review, but the desk did arrive with some damage to one of the drawers (it looks like an accidental drill in the wrong spot on the drawer - it's not super noticeable and it doesn't impact the use of the desk). The wood and design is gorgeous and the desk size is perfect for a smaller home office - enough space for a laptop, monitor, keyboard and mouse with plenty of space for decor and notes.
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A. A.
4 Jan 2023
Verified reviewThe site is easy to work with and product description/photographs are excellent
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A. A.
4 Jan 2023
Verified reviewExtremely disappointed with tikamoon. Sold an expensive vanity basin unit (the Emily) that isn't fit for purpose. It has a marble top which marks when anything is left on it at all and their recommended, expensive, specialist french cleaning products don't help. They have responded by advising that they can't help, no compensation despite being unfit for purpose (it obviously isn't sealed properly as this happened within weeks of install). They suggest I contact a specialist. I'd avoid based in this experience
Reply from Tikamoon.co.uk
Thank you for your review. I am very sorry for the disappointment we have caused. Sadly with natural stone the products can require extra care as they are porous in nature. Some products can penetrate deep into the stone and become quite difficult to remove. Kind Regards Your Tikamoon Team.
Reply from A. A.
A bathroom basin top cannot possibly be fit for purpose or suitable quality if can't withstand a bit of soap and toothpaste. You should not be selling it with a five year guarantee if it looks awful within a few weeks of being used.You'd be better off with quartz. Which is now what I'm forced to replace it with at considerable extra expense.
Show exchanges Hide exchanges -
A. A.
3 Jan 2023
Verified reviewAn extra ordinary service
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A. A.
3 Jan 2023
Verified reviewExcellent
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A. A.
2 Jan 2023
Verified reviewEasy to use
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A. A.
2 Jan 2023
Verified reviewGreat furniture. Recently purchase of a bedside table, and previously a dinning table and chairs. All great quality.
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A. A.
2 Jan 2023
Verified reviewVery easy to order with good description.
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A. A.
2 Jan 2023
Verified reviewDelivered on time by 2 very friendly men and so well packed. It is a really lovely piece of furniture exactly what we wanted and so well made from solid oak. We would definitely have no hesitation in buying from tikamoon again
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A. A.
1 Jan 2023
Verified reviewPurchased the Alma metal mesh dresser. Great quality and looks amazing in my flat.
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A. A.
1 Jan 2023
Verified reviewGood website
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A. A.
1 Jan 2023
Verified reviewGreat service, helpful assistants and wonderful products. Thank you
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A. A.
31 Dec 2022
Verified reviewExcellent service. The item arrived when expected and is exactly what we hoped it would be thank you
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A. A.
31 Dec 2022
Verified reviewHappy with order
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A. A.
29 Dec 2022
Verified reviewSuperb wood furniture craftmanship with a modern twist.
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A. A.
28 Dec 2022
Verified reviewVery accurate images of the products
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A. A.
26 Dec 2022
Verified reviewI like the site, you can see all the products are good quality
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A. A.
26 Dec 2022
Verified reviewPainfully slow delivery. Premium products at premium prices require premium delivery. Especially when builders are planning their workload based on advertised delivery timescales. Zero flexibility from the delivery company. However the two guys who did deliver were lovely blokes!
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A. A.
25 Dec 2022
Verified reviewI’ve bought a couple of things from Tikamoon and the quality is always great. Good service, easy delivery. Spot on!
Reviews displayed in chronological order
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