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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
"Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy…"
Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy and have already bought again
Digital experience
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
"website easy to find and use - queries were responded to well. have used this site quite a few times now over the years - keep coming back"
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
8 Feb 2023
Verified reviewEasy to order
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A. A.
8 Feb 2023
Verified reviewExcellent site and good images
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A. A.
8 Feb 2023
Verified reviewThe unit is very well made and it looks stunning in my living room The delivery people were very helpful
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A. A.
8 Feb 2023
Verified reviewLovely bamboo towel ladder that looks much more expensive than it is … excellent value
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A. A.
8 Feb 2023
Verified reviewAll the items we ordered were exactly like the pictures and we were over the moon with the look and the quality of each items. The delivery took a few weeks which I guess it’s normal.
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A. A.
8 Feb 2023
Verified reviewDelivery was very stressful, they left the very heavy cupboard at the street level when my flat is on the first floor - I asked them not to but they said as they weren’t parked legally it was against policy for them to spend time bringing it up. I asked if they could go park properly and then help me get it at least to my flat door but they said no. I had to call some friends to help me in the end, as there was no way I could lift it myself.
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A. A.
8 Feb 2023
Verified reviewThe website is fine to navigate. It just turns out the prices are high for below standard products.
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A. A.
8 Feb 2023
Verified reviewI'm happy with the purchase, but the delivery was extremely disappointing. The piece of furniture I ordered was bigger than me and the delivery men refused to open the packaging (or remove it) - apparently they're not insured - I live alone so had to attempt to do this by myself which was virtually impossible.
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A. A.
8 Feb 2023
Verified reviewThe two cabinets are exactly as per the pictures. Beautiful Mango wood. Delivered on time and really well packed so no damage. Fully assembled solid wood. Would definitely use Tikamoon again if this is the quality product and service they provide.
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A. A.
8 Feb 2023
Verified reviewWe ordered a console table which was broken when it was delivered. We then reordered a replacement and that was broken in exactly the same way. Very disappointing.
Reply from Tikamoon.co.uk
Thank you for your review I am very sorry to hear that your item was mishandled not just once but twice, this is of course very disappointing for us as well and the case has been fed back to the management team for improvements on the product, packaging and courier services. Kind Regards Your Tikamoon Team
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A. A.
8 Feb 2023
Verified reviewBedside cabinet was perfect for my sons very small room
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A. A.
8 Feb 2023
Verified reviewWe are absolutely over the moon with our new console table. I searched the internet and furniture shops for six months before deciding on this one and it couldn't be more perfect. It's stylish and well-made. The quality is great and we think it is good value for money when you compare to other furniture stores. We will definitely use tikamoon again.
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A. A.
8 Feb 2023
Verified reviewI have ordered a few items of furniture from Tikamoon and they have always been delivered as promised. The quality and design of the furniture are excellent. You can’t find this on the high street and so it’s nice to find a good online company that has provided what I’m looking for.
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A. A.
8 Feb 2023
Verified reviewBeautifully presented products, easy to navigate. One minor detail - I did not read the product description (great photos, dimensions given elsewhere) so I did not realise that the two products which I bought were "unfinished teak". However, I was very impressed with the build quality and consequently had no objection to subsequently buying some teak oil and applying 3 coats. Fabulous finish and also quite a therapeutic exercise.
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A. A.
8 Feb 2023
Verified reviewLovely website, good communication on delivery and beautiful furniture.
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A. A.
8 Feb 2023
Verified reviewLovely company!
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A. A.
8 Feb 2023
Verified reviewHigh quality items, take way way to long for delivery. I would buy again but don’t want the uncertainty of such a long delay.
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A. A.
8 Feb 2023
Verified reviewExcellent service. Quality products at very competitive price. Love the Sheisham coffee table and tv stand.
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A. A.
1 Feb 2023
Verified reviewThe product information, design and appearance were well presented in the website.
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A. A.
1 Feb 2023
Verified reviewTikamoon is synonymous with quality. I am over the moon with my recent purchases, the tv stand was worth the wait. Keep up the good work!
Reviews displayed in chronological order
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