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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Easy ordering process and delivery."
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
Digital experience
"It is a well designed website and everything is easy to find!"
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
17 Oct 2023
Verified reviewReally like Tikamoon. Lots of different items.
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A. A.
17 Oct 2023
Verified reviewTerrible delivery time, but good product. Won't use again due to ridiculous timescales and delays.
Reply from Tikamoon.co.uk
Thank you for your review. We are sorry that your item arrived much later than we expected but are happy to hear you like it. Once again, we are sorry for the delay in customs and hope we can see this process speed up in the future. Kind Regards Your Tikamoon Team
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A. A.
17 Oct 2023
Verified reviewHaving bought a beautiful teak vanity, I wanted to buy the varnish to finish it. A quick search and it was easy to find with plenty of information about the product. It arrived in the time stated and communication was good.
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A. A.
14 Oct 2023
Verified reviewWe haven’t had our bathroom unit fitted yet but it looks lovely and can’t wait to get it installed
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A. A.
14 Oct 2023
Verified reviewGood prices for lovely items very quick delivery nice delivery petsons
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A. A.
12 Oct 2023
Verified reviewSimple website with filters that actually work
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A. A.
9 Oct 2023
Verified reviewReally good Quality
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A. A.
9 Oct 2023
Verified reviewStylish furniture, although quite expensive. Arrived within time specified. Delivery information and updates very good.
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A. A.
9 Oct 2023
Verified reviewEverything about my order was excellent, from the pictures on the website, to ordering, to delivery and not least the actual Ying Yang bookcase. Exactly what I wanted. Unfortunately I had to cancel the delivery date twice due to problems my end, this was never an issue for them and their communication was fantastic. Absolutely love my new bookcase
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A. A.
8 Oct 2023
Verified reviewExcellent product
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A. A.
7 Oct 2023
Verified reviewWorked fine. Products purchased and arrived.
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A. A.
7 Oct 2023
Verified reviewThe site is easy to use, clear with all the information in the right places. Delivery was brilliant and with care.
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A. A.
7 Oct 2023
Verified reviewAbsolutely shocking, 10 years in the design industry I have never seen an item so poorly constructed, no less than 10 faults in a single item. Opened the box to find a screw popped out at me…. The drawer runners fell off…. Drawer boxes cracked on the runners….. glad I got my refund…shop elsewhere!!!!!
Reply from Tikamoon.co.uk
Thank you for your review. We are sorry to hear that your order arrived damaged and that you decided to return it for a full refund. Kind Regards Your Tikamoon Team
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A. A.
7 Oct 2023
Verified reviewLovely console table/small bookcase, ideal height for tv. Good quality item, slightly darker than website. Already assembled. Wrong item originally delivery so had to wait an extra week.
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A. A.
7 Oct 2023
Verified reviewWonderful quality and service as always.
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A. A.
6 Oct 2023
Verified reviewDelivered on time by professional staff. Love the sideboard that was ordered - it’s absolutely perfect.
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A. A.
5 Oct 2023
Verified reviewOrder arrived swiftly and with courteous delivery men. Unfortunately, after unpacking the chest of drawers, one of the drawer runners was faulty, and the end of the furniture was out of alignment, so it had to be returned. Tikamoon, initially, sent us a diagram intending us to try to attempt to repair the fault but it was beyond this. The subsequent continuous email correspondence was swift and concise, every query we had was immediately answered and a replacement item was despatched promptly. We had to repackage the faulty unit to a high standard, but this was verified, again by Tikamoon, that it was acceptable. Now we have the complete furniture set, we are delighted with it.
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A. A.
4 Oct 2023
Verified reviewThere are a lot of attractive pieces of furniture to view on the site.
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A. A.
4 Oct 2023
Verified reviewProduct was lovely and when finally delivered was packaged well. Just took too long with no updates.
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A. A.
4 Oct 2023
Verified reviewFantastic products on the website with amazing photos which really bring the items to life.
Reviews displayed in chronological order
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