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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Easy ordering process and delivery."
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
Digital experience
"It is a well designed website and everything is easy to find!"
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
18 Jan 2024
Verified reviewBeautiful website, easy to use
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A. A.
17 Jan 2024
Verified reviewI’m very satisfied with the site and I recommended this store
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A. A.
17 Jan 2024
Verified reviewVery happy with the amount of emails updating the status of the order. Happy with delivery and timescales
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A. A.
15 Jan 2024
Verified reviewI purchased the Esme TV unit. The description clearly stated (and still states) no assembly required however, I can no see that much further down it also says there is some assembly. I paid extra to have the piece unpacked and positioned as I live on my own, but this was a waste of money as I had to attach the legs myself. Also, frustrating to find there is no predrilled hole for cables. Very odd considering it is described as a TV unit - thus it is not fit for its purpose. Aside from that, it is solid wood and is an accurate reflection of the online photographs.
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A. A.
15 Jan 2024
Verified reviewGreat quality and timely delivery. Will definitely be purchasing from here again!
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A. A.
14 Jan 2024
Verified reviewSpeedy delivery. Simple assembly. Quality excellent. Really happy with purchase.
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A. A.
13 Jan 2024
Verified reviewExcellent service and excellent quality product.
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A. A.
11 Jan 2024
Verified reviewLovely products fairly priced. High quality construction.
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A. A.
9 Jan 2024
Verified reviewThe site was great
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A. A.
9 Jan 2024
Verified reviewI’m very happy with transaction from start to finish Ordering was easy, delivery was good and my table is beautiful.
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A. A.
9 Jan 2024
Verified reviewVery surprised to receive our order as quickly as we did as unusual for large pieces of furniture not to have to a long wait lead time. Delivered exactly as arranged and furniture was very well protected.
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A. A.
9 Jan 2024
Verified reviewLovely designed products but quality of finished, delivered items not always perfect. At least 30% of orders have arrived with a fault which is a real shame.
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A. A.
6 Jan 2024
Verified reviewGood - clear and easy to navigate.
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A. A.
6 Jan 2024
Verified reviewAwful
Reply from Tikamoon.co.uk
Thank you for your review We are very sorry you are not satisfied with our service, the team will reach out to you momentarily to see if there is something they can assist with. Kind Regards Your Tikamoon Team
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A. A.
6 Jan 2024
Verified reviewLovely coffee table. Came quickly.
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A. A.
6 Jan 2024
Verified reviewEasy website and ordering. Although the goods were held up in UK customs the customer service was very quick to respond, very helpful and good communication.
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A. A.
6 Jan 2024
Verified reviewOrder is exactly as expected. Love the basin especially the dark wood. I was told delivery time is 4 month so I can't fault them on the timing, as it did take 4 months - but worth while the wait. However, it would have been nice to get the odd up date regarding my order.
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A. A.
4 Jan 2024
Verified reviewFrom ordering to delivery everything was so easy and item arrived on time and the furniture is stunning!!
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A. A.
3 Jan 2024
Verified reviewGreat service, great product and very happy with the quality. Would definitely recommend
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A. A.
3 Jan 2024
Verified reviewIt was okay
Reviews displayed in chronological order
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