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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Easy ordering process and delivery."
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
Digital experience
"It is a well designed website and everything is easy to find!"
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
31 Jan 2024
Verified reviewExcellent experience from start to finish, clear navigation around site - delivered earlier than anticipated
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A. A.
31 Jan 2024
Verified reviewEasy to navigate website but delivery quite expensive so waited for discount
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A. A.
30 Jan 2024
Verified reviewReally happy. Sink arrived well packaged and product even better than expected. It looks great. All tradesmen commented on how lovely it was and asked where I got it. Makes my bathroom renovation.
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A. A.
30 Jan 2024
Verified reviewBeautiful furniture but expensive. Delivery was ok. But that was with the delivery company. I didn’t deal with Tikamoon. It’s my second piece of furniture with tikamoon. It’s lovely furniture.
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A. A.
30 Jan 2024
Verified reviewI wish all companies were this good to deal with - and who’s products were this good
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A. A.
29 Jan 2024
Verified reviewGreat site. Good information and great pictures. True to life
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A. A.
29 Jan 2024
Verified reviewLovely unusual furniture. Great site.
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A. A.
29 Jan 2024
Verified reviewGreat website, small problem with the payment process which my bank rejected as potential fraud. Lovely furniture and delivered quickly and on time
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A. A.
29 Jan 2024
Verified reviewWell made products, excellent communication from delivery company, item delivered on time and well packaged.
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A. A.
24 Jan 2024
Verified reviewSite is easy to navigate, information about delivery is clear, payment was easy to process.
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A. A.
24 Jan 2024
Verified reviewEasy to navigate. Enough options, not too many. All really lovely.
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A. A.
24 Jan 2024
Verified reviewWe ordered this lovely solid mango wood vanity unit for our new bathroom. The Tikamoon website was very easy to navigate and use and the products on offer are refreshingly different to the norm. The quality and appearance are excellent. It arrived on time and very well protected by effective packaging with a helpful delivery driver.
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A. A.
23 Jan 2024
Verified reviewBe careful of the delivery trap, it suggest they will deliver to the room. Apparently not the case. Customer service were useless as well. £50 for delivery is a robbery
Reply from Tikamoon.co.uk
Thank you for your review. We are sorry you are unhappy with your experience and think we have trapped you. Please be advised we state on our website which couriers will be used for which weight and sizes of items. As your order was for a smaller item it arrives by post as stated and not with our courier partners who deliver to the room of choice. Kind Regards Your Tikamoon Team
Reply from A. A.
I’d rather take my business elsewhere. Rather do business with companies that have good customer service
Show exchanges Hide exchanges -
A. A.
23 Jan 2024
Verified reviewexcellent quality
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A. A.
23 Jan 2024
Verified reviewVery satisfied. Great furniture, delivered quickly and professionally.
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A. A.
23 Jan 2024
Verified reviewLovely product, although they won't deliver to the Isle of Skye anymore, which means I had to get it delivered to a family member 3 hours away. A shame they stopped delivering to remote locations
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A. A.
23 Jan 2024
Verified reviewOrdered a black marble table and it’s a very poor bit of marble with hardly any detail. I understand marble is a natural material and you cant be guaranteed a patterned finish, however, this bit of marble has literally no stripes so I am very disappointed. I work full time and dont have time to return this table so I am just going to have to put up with it sadly. Wont be buying from this company again.
Reply from Tikamoon.co.uk
Thank you for your review. I am sorry to hear that you are unhappy with the product. As we use natural marble for our units, the grain and colours are different between each piece. We offer 60 day completely free returns for full refunds in the event you do not like you item so please do feel free to get in touch with us if you would like to arrange a return. Kind Regards Your Tikamoon Team
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A. A.
23 Jan 2024
Verified reviewOrder was delivered promptly following the Christmas period.
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A. A.
22 Jan 2024
Verified reviewGreat solid towel rail, so good I bought two, they look great
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A. A.
20 Jan 2024
Verified reviewGreat product and excellent delivery service. No need to assemble thank goodness!
Reviews displayed in chronological order
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