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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Easy ordering process and delivery."
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
Digital experience
"It is a well designed website and everything is easy to find!"
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
14 Aug 2024
Verified reviewImpeccable experience - the order arrived promptly, the items are exactly as they are on the website and even better.
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A. A.
14 Aug 2024
Verified reviewDelivered promptly , well packed. The cupboard is beautiful, great colour and really well made, we love it.
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A. A.
13 Aug 2024
Verified reviewEasy to use site
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A. A.
13 Aug 2024
Verified reviewI have ordered different items between me and my daughter. Each time we are impressed with the whole experience from order, to friendly service, to delivery, to the actual product! My future orders will always be Tikamoon! Highly recommend their products and services.
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A. A.
11 Aug 2024
Verified reviewGreat product, quick delivery.
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A. A.
6 Aug 2024
Verified reviewGreat desk of great quality
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A. A.
6 Aug 2024
Verified review5 stars
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A. A.
5 Aug 2024
Verified reviewGood website. Easy to navigate with lots of lovely pieces.
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A. A.
5 Aug 2024
Verified reviewExcellent. Helpful delivery saff Thank you
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A. A.
5 Aug 2024
Verified reviewGreat service and product
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A. A.
3 Aug 2024
Verified reviewAlways a good service. I know that for some items you have to wait a little while, but everything I've bought from this company has been really very good.
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A. A.
3 Aug 2024
Verified reviewBadly made products, leg of a side table snapped in my hands while trying to put it together. They offered me a £40 refund for the £300 product and said to keep the table. Bad customer service and cheaply made products. I wouldn’t buy from them again
Reply from Tikamoon.co.uk
Thank you for your review. We offer compensation to keep a broken item and remedy the damage, a replacement where possible or a collection for a full refund. We are sorry that the amount offered was not high enough in this regard, however it is based on the damage and our estimate on a repair cost. Your feedback has been logged for our continued improvements. Kind Regards Your Tikamoon Team
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A. A.
3 Aug 2024
Verified reviewExtremely happy with contact with company, delivery date and actual delivery. Oh, and the product is gorgeous as well!
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A. A.
3 Aug 2024
Verified reviewVery happy with the sideboard, in came on time and perfectly wrapped. Looks very good in our room, very good quality.
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A. A.
3 Aug 2024
Verified reviewCustomer service and communication was great.
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A. A.
3 Aug 2024
Verified reviewThe store's website has all the necessary information, it is clean, with a wide variety of products, the purchase was easy and the furniture was delivered on the informed date. The only drawback was the delivery. Despite the information at the time of purchase that the furniture, due to its weight, would be delivered by 2 people, and up to the second floor of the building, the furniture was only delivered by one person, who left the box at the entrance, despite me having answered the intercom. As a result, I had to climb alone with a heavy box to my apartment.
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A. A.
30 Jul 2024
Verified reviewGreat
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A. A.
28 Jul 2024
Verified reviewA beautiful product! Delivery was fast and easy. The item is even better than expected.
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A. A.
27 Jul 2024
Verified reviewFor that dramatic attention on the hallway .Quality material and craftsmanship all in one
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A. A.
27 Jul 2024
Verified reviewVery satisfied with our product, it looks beautiful in our home and the final piece that was missing. The delivery was smooth and the product was very well packaged.
Reviews displayed in chronological order
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