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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Easy ordering process and delivery."
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
Digital experience
"It is a well designed website and everything is easy to find!"
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
24 Sept 2024
Verified reviewEasy to navigate website
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A. A.
21 Sept 2024
Verified reviewLovely piece of furniture. Delivered on time by nice professional people . Love it
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A. A.
18 Sept 2024
Verified reviewEasy to use site and great quality furniture, thank you
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A. A.
18 Sept 2024
Verified reviewThe delivery lead was a bit long (4 months) but the product itself was worth the wait. Beautiful furniture.
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A. A.
17 Sept 2024
Verified reviewExcellent product. I had two other items on a previous occasion. The first delivery was excellent as they placed the heavy item in the room. The latest item was dumped on the doorstep with the advice that it was very heavy.
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A. A.
16 Sept 2024
Verified reviewI am more than happy with my TV stand and my console table. I also got some wall art canvas, and it looks just stunning. The TV stand took quite a long time to deliver, but I was aware of the time since the day I bought it. It did arrive one month earlier still. I recommend Tikamoon to all my friends now; it is of good quality and is reasonably priced. I have no complaints at all.
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A. A.
16 Sept 2024
Verified reviewEasy to use website with a nice variety of options not available elsewhere.
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A. A.
16 Sept 2024
Verified reviewTikamoon is a great company - lovely stylish products - great communication for delivery ( and great very polite delivery people) also customer services were very quick to sort out a minor issue for me even on a bank holiday weekend! Would 100% recommend this company.
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A. A.
14 Sept 2024
Verified reviewGreat website and easy to use.
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A. A.
14 Sept 2024
Verified reviewLovely selection of items
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A. A.
14 Sept 2024
Verified reviewI purchased a bathroom cabinet after looking at so many different companies and tikamoon by far offered the best quality and best value imo
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A. A.
11 Sept 2024
Verified reviewreally good company to deal with. item was excellent quality but unfortunately slightly damaged in transit. easily resolved a pleasure to deal with unlike so many companies these days
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A. A.
8 Sept 2024
Verified reviewGorgeous vanity unit. Absolutely delighted.
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A. A.
3 Sept 2024
Verified reviewGood Looking website and easy to order. I am really happy with my sink. It is beautiful.
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A. A.
3 Sept 2024
Verified reviewEasy to use
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A. A.
3 Sept 2024
Verified reviewGood looking quality bowls
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A. A.
3 Sept 2024
Verified reviewOrdered two garden metal garden chairs. Website easy to use, delivery quick. One of the chairs had an issue with one of the legs, it was slightly bent and therefore wobbled on a flat floor. Sent a photo to Tikamoon with an explanation. Customer service came back and wanted a video taken. I simply couldn’t be bothered with the hassle. I’ve kept the chair as no offer to exchange with me sending a video in. It’s faulty, it shouldn’t require a video. Anyway, I won’t order again from Tikamoon.
Reply from Tikamoon.co.uk
Thank you for your review. We are sorry to hear there is an issue with the problem, unfortunately as you only provided a zoomed in photo of the foot of the chair, we must request a full photo of the item or a video to show that there is a fault. It will sadly not be possible to open a claim without this provided but we remain on hand should you wish to send this over to us. Kind Regards Your Tikamoon Team
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A. A.
31 Aug 2024
Verified reviewHad a small issue which item had to be returned unfortunately they don't have collection for small items but my item ( table) was not a small item and I had to ask someone with bigger car to take this go post office. Also dspite the delivery cost, they don't bring items at you door if there are stairs. Good quality item though
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A. A.
31 Aug 2024
Verified reviewExcellent products. Always very well finished and packaged.
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A. A.
29 Aug 2024
Verified reviewItem beautifully made, just as described on the website.
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