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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Easy ordering process and delivery."
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
Digital experience
"It is a well designed website and everything is easy to find!"
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. H.
19 Feb 2025
Verified reviewThe cabinet I ordered is a beautiful piece of furniture but I had not realised it would be so heavy and it was not suitable for my nedds
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C. L.
18 Feb 2025
Verified reviewSatisfied
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C. S.
18 Feb 2025
Verified reviewPretty good information, layout etc overall
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G. G.
16 Feb 2025
Verified reviewThe site was very easy to navigate
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B. V.
15 Feb 2025
Verified reviewNice console table. Easy
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C. J.
15 Feb 2025
Verified reviewIt was fine. Delivery driver phoned an hour beforehand.
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V. M.
15 Feb 2025
Verified reviewJust really good products but backed up with excellent customer service
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L. C.
15 Feb 2025
Verified reviewGreat website and easy to use. Good communicatoon
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S. F.
14 Feb 2025
Verified reviewLovely piece of furniture and really happy!!
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S. R.
14 Feb 2025
Verified reviewTV unit arrived beautifully packed the unit was even better than expected Love the style and finish it fits perfectly in the space in my lounge
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D. L.
14 Feb 2025
Verified reviewThis website is amazing totally in love with my item . Worth the purchase
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S. P.
14 Feb 2025
Verified reviewThe service was excellent from start to end. The item was delivered and all was communicated promptly. Unfortunately we had to return the product. Had no problem with the collection and refund was made as soon as as the item was collected. Very happy with it and would surely buy from Tikamoon again and would recommend to friends and family.
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N. H.
14 Feb 2025
Verified reviewTerrible experience mainly to do with the delivery. Lost part of the delivery in the warehouse. Said they were delivering, then they are not, so many texts with inconsistent information. Second representative at Tikamoon was supposed to call me back, didn’t and quite frankly was not interested in helping. Waited in until 8pm.. delivery company blamed Tikamoon. Loved the table but would never order again from Tikamoon based on the delivery. Whole service was very unprofessional.
Reply from Tikamoon.co.uk
Thank you for taking the time to review our services and products. We are very disappointed to hear that you experienced difficulties with your delivery, and did not receive the customer service that we strive to provide to all of our customers. We are pleased to hear that you are happy with your new table, and hope you enjoy it for many years to come. Your Tikamoon Team
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S. H.
14 Feb 2025
Verified reviewAmazing quality, excellent delivery, couldn't be happier. Even went back to the website to order another piece as I couldn't find anywhere as stylish with such quality materials.
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S. B.
10 Feb 2025
Verified reviewEasy to order, arrived on time, really well made , looks awesome in my bathroom, would not hesitate to purchase from this company again. Very happy and totally satisfied with my purchase.
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A. F.
8 Feb 2025
Verified reviewSome fantastic products, quality manufacture and great design
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T. N.
5 Feb 2025
Verified reviewGreat product. Looks great in our room and does not take up much space. Very light but sturdy.
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D. C.
4 Feb 2025
Verified reviewThe website is easy to navigate.
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S. C.
3 Feb 2025
Verified reviewThe site is fine; well designed and easy to navigate or search. The only thing I don't like is that they list the same product as multiple different ones (e.g.. bedside table or child's stool), which is confusing and annoying when you are filtering and end up with more products than there really are. However this was a pre-order, the product wasn't in stock. Which I wasn't aware of when I placed the order, and only knew when I saw the 6 week delivery estimate in the confirmation email. They should make that clear in the first place.
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R. F.
3 Feb 2025
Verified reviewThe entire process from identifying my purchase through to actual delivery was of the highest quality, and I have no hesitation in recommending the company based upon my experiences. I am now in the process of finding additional items for my property. Customer service is guaranteed positive.
Reviews displayed in chronological order
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