Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Easy ordering process and delivery."
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
Digital experience
"It is a well designed website and everything is easy to find!"
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
-
M. C.
2 Apr 2025
Verified reviewVery good
-
D. B.
2 Apr 2025
Verified reviewClear, accurate and easy to navigate.
-
S. G.
2 Apr 2025
Verified reviewVery easy to navigate the website and in person the products look exactly as photographed Would highly recommend and will be buying again in the near future!
-
D. T.
2 Apr 2025
Verified reviewNicely set out website with all the information I needed in a clear concise way.Product delivered quickly and was kept informed of progress throughout its transit from France .
-
D. H.
2 Apr 2025
Verified reviewI love the style and designs from Tikamoon using real sustainable wood, very unique
-
S. C.
2 Apr 2025
Verified reviewEasy to order and quick delivery
-
D. H.
2 Apr 2025
Verified reviewThe tv sideboard is a beautiful piece of furniture but unfortunately a part was broken on delivery. When we contacted tickamoon there was a refund offered and accepted so we are happy with the end result as you can’t see the broken part. There had been 2 delivery delays so we did end up waiting longer than expected and again on the 2nd delay we were offered a small refund. It was worth the wait in the end and if in the future we wanted more furniture I would have no hesitation to look on the website and order again.
-
H. F.
2 Apr 2025
Verified reviewIt’s a website
-
L. C.
21 Mar 2025
Verified reviewMy experience of shopping with Tikamoon was excellent. Communication about the product succinct along with anticipated delivery details. I'm delighted with the product which is exactly as it looked on the website and the measurements were so exact, it fits perfectly. I would definitely recommend Tikamoon, however, I felt the delivery of the item could be improved. The item was pretty much dumped in my lounge and pushed into a corner. Considering I was going to have to unpack the product myself, which was of a size, I then had to drag it into the centre of the room to tackle all of the cardboard etc. There was no assistance on this. Other than that, I'm delighted with the product and Tikamoon were otherwise extremely professional.
-
S. Y.
19 Mar 2025
Verified reviewLovely cabinet. Solid wood and looks great in bathroom. Speedy delivery and very well packed. Only 4 stars as had to adjust hinges on door to make it close tightly against cabinet.
-
K. F.
18 Mar 2025
Verified reviewBeautiful furniture, easy to order, quick delivery
-
M. T.
18 Mar 2025
Verified reviewa well designed and built table. I would have liked the top panels and the legs to have been a wee bit thicker. If you want a table to last you ten years I'm sure that this one will do that. if you want it to last for twenty years as I do (I'm only in my 88th. year!) I'm not sure it will. The overall effect is that the table looks a bit spindly and I don't think that the manufacturer aspires to the standards of Rolls Royce where the ethos is to work out what thicknesses are needed and then add twenty five percent to be sure, My table had a faulty catch on the extension part, A replacement catch is supposedly on its way to me but until it arrives I cannot comment on the customer service and I have put in three stars so that I can continue.
-
P. D.
18 Mar 2025
Verified reviewLots of great furniture options. Great quality but does take some time to get the order made. Would be nice to see examples physically before ordering as the price is high so always good to be sure its the right purchase before ordering.
-
L. C.
15 Mar 2025
Verified reviewFine
-
H. I.
15 Mar 2025
Verified reviewI’m really happy with the product quality and packaging. It was worth paying more for the shipping.
-
K. P.
15 Mar 2025
Verified reviewOverall great experience.
-
K. N.
15 Mar 2025
Verified reviewExcellent quality, value and service, best furniture, lovely quality. I will definitely return to Tikamoon for future purchases.
-
K. C.
15 Mar 2025
Verified reviewGreat services, replied my request promptly.
-
T. N.
12 Mar 2025
Verified reviewI was informed by email that the sideboard will be ready 6 weeks after and I get contacted by email on the delivery date which is the day I need to go for work. I got it changed to the next day very easily with SMS and confirmed. The delivery was on time.
-
R. C.
12 Mar 2025
Verified reviewExcellent company to deal with. Good product good price. Prompt delivery.
Reviews displayed in chronological order