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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Easy ordering process and delivery."
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
Digital experience
"It is a well designed website and everything is easy to find!"
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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M. L.
26 Apr 2025
Verified reviewStunning piece of furniture. Delivered quickly, to the specified room. Second purchase from Tikamoon. Love it!
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L. B.
23 Apr 2025
Verified reviewLovely site and products
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J. M.
22 Apr 2025
Verified reviewVery smooth purchase experience.
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C. F.
22 Apr 2025
Verified reviewEasy site to use
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A. H.
21 Apr 2025
Verified reviewExcellent service from ordering to delivery. Chairs are just as on the website and excellent quality. For me them being already assembled definitely a bonus point.
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E. K.
21 Apr 2025
Verified reviewI got a tv stand. It arrived in 6 weeks. The quality and looks are top notch. Definitely recommended.
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C. T.
20 Apr 2025
Verified reviewChairs nicely made, and delivered as expected.
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C. H.
20 Apr 2025
Verified reviewSome of the best furniture I have ever purchased.
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B. C.
20 Apr 2025
Verified reviewThe site has some lovely priducts
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S. H.
19 Apr 2025
Verified reviewThe site has nice stuff but I won’t be using them again because it’s simply too much hassle.
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N. V.
18 Apr 2025
Verified reviewThe site is good but I feel there was lack of information specifically for this product. We were told that the products come assembled and that was one of the main reasons we ordered from Tikamoon. However, this particular product had a very heavy stone top which had to be put together. This was very inconvenient as it was quite heavy.
Reply from Tikamoon.co.uk
Thank you for your review. We are sorry for any inconvenience caused. The unit comes assembled however the terrazzo top you purchased does come packaged separately as it is very fragile while on route and does need to be placed on top of the unit. It is mentioned on the product page that there is some assembly required in this regard and we are sorry it was not clear. Kind Regards Your Tikamoon Team
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S. G.
16 Apr 2025
Verified reviewThe site is fine, does what it needs to, but there's a real lack of information about weight limits, strength of items, caring for items, item specifications, guarantees etc
Reply from Tikamoon.co.uk
Thank you for your review. We are sorry to hear that you are unhappy with our website. We have a care guide and guarantee page on the website, however for things like weight limits this can be obtained by contacting us via chat/email/phone and we can check each individual item for you. Kind Regards Your Tikamoon Team
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J. C.
16 Apr 2025
Verified reviewBeautifully designed solid sink with matching plug included- looks gorgeous on arty bathroom cabinet
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D. N.
15 Apr 2025
Verified reviewLovely contemporary collection. Perfect product specification. Excellent service. Will visit again.
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P. T.
15 Apr 2025
Verified reviewSite gives impression of John Lewis-like products and customer service. Don't be fooled.
Reply from Tikamoon.co.uk
Thank you for your review. We are very sorry to hear of any dissatisfaction in our products and service. Your feedback has been shared with the team here and we hope to use it to improve on expectations. Please note we are working with hand crafted items from solid natural wood and as such our units will have unique patterns in the grain and finishes. However, we can understand that this is not everyone's expectation and as such have offered a lower price on the item to help meet expectations. Kind Regards Your Tikamoon Team
Reply from P. T.
I have contacted your customer services team again because noe there is a split in the other sliding door. Please do not tell me this is part of 'the unique patterns in the grain and finishes'! I would like a replacement unit please. If it means securing a unit in acceptable condition I'm happy to pay you back the £45 that you refunded because of the gaps in the stain finish. Please could someone contact me about this? My number is 07941547558. Thanks.
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M. O.
15 Apr 2025
Verified reviewDelivery drivers called to advise when they would arrive. Brought my package into my house (ground floor). Delighted with the console table. However website was glitchy on my iPad so daughter completed the purchase on her laptop
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T. L.
13 Apr 2025
Verified reviewI love Tikamoons furniture and if it is in stocks, their delivery is very fast. The Garden furniture I bought is stunning, very elegant lines and beautiful. They delivered the items very quickly too. I have other furniture on order, which is being made to order in Lille. I placed my order on the 31st January and am still waiting, also due to UK customs issues but this furniture is also beautiful and well worth the wait.
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L. P.
12 Apr 2025
Verified reviewGreat site, easy to navigate.
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R. H.
12 Apr 2025
Verified reviewOrderingfrom the Tikamoon site is an example of exactly how this should be done - the whole process from placing the order to delivery was excellent.
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K. C.
11 Apr 2025
Verified reviewVery satisfied with my purchases, which were extremely well packed. Delivery was prompt, professional and deposited in the actual room with care. Would happily order from Tikamoon again.
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