Review Summary
Mercimamanboutique is often described as a brand that delivers clearly presented jewellery, delicate engravings and fast delivery. Customers also mention gifts that arrive as expected and bring real pleasure when offered to a friend or kept as a personal piece.
Delivery
"I really really like this company . They are so creative and have many beautiful items for selection. It also does a very quick turnover to get your…"
I really really like this company . They are so creative and have many beautiful items for selection. It also does a very quick turnover to get your order to you.
"Easy from start to finish, package arrived on time."
"Very good and beautiful and the delivery is very fast also)"
Digital experience
"Easy to navigate and staff quick to resolve issues when I emailed them"
"Very easy to browse and order from the website. Great prices during the Black Friday Sale. Super fast delivery. Would recommend."
"Great website, easy to navigate, and my order arrived in just three working days to Bulgaria — incredibly fast! Customer service was excellent: I…"
Great website, easy to navigate, and my order arrived in just three working days to Bulgaria — incredibly fast! Customer service was excellent: I forgot to use my first-purchase discount code, and they immediately refunded the amount to my bank account.
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Izabela D.
27 May 2026
Verified reviewAbsolutely beautiful bracelet. Exactly as shown on photos, contact and support from the team was also amazing!
Reply from Merci Maman
Hello! Thank you so much for your wonderful review. We're thrilled to hear that you love the bracelet and that our team provided you with great support. Your kind words motivate us to continue delivering the best experience possible. Warm regards! mercimamanboutique team
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Anas B.
27 May 2026
Verified reviewbeautiful work and arrived on time!
Reply from Merci Maman
Hello! Thank you so much for your kind words and fantastic rating! We're thrilled to hear that you loved your order and that it arrived on time. Your support means the world to us, and we look forward to serving you again in the future! Best wishes. mercimamanboutique team
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Lauren K.
27 May 2026
Verified reviewBracelet is cute but the letters on the blocks are extremely small. They also only shipped 2/3 bracelets and they were all gifts for mothers day...
Reply from Merci Maman
Hello, Thank you for taking the time to share your feedback. We’re sorry to hear that the size of the letters on the bracelets did not meet your expectations and that there was an issue with your order shipment. Your experience is important to us, and we would like to assist you further. Please feel free to reach out to our customer service team for support. Best wishes. mercimamanboutique team
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Geraldine O.
13 May 2026
Verified reviewQuick service and lovely product
Reply from Merci Maman
Hello, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed our quick service and lovely product. Your positive feedback means a lot to us, and we look forward to serving you again soon. Best wishes! mercimamanboutique team
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Jessica D.
10 May 2026
Verified reviewThis company is amazing. Their product, their customer service, and their efficiency is second to none. I wouldn’t hesitate to buy from them again.
Reply from Merci Maman
Hello, Thank you so much for your kind words! We’re thrilled to hear you had a positive experience with our products and customer service. Your support means a lot to us, and we look forward to serving you again soon! Best wishes. mercimamanboutique team
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Nielufar M.
7 May 2026
Verified reviewBeautiful gift
Reply from Merci Maman
Hello, Thank you so much for your wonderful review! We're thrilled to hear that you found our gift beautiful. Your support means a lot to us, and we look forward to helping you again in the future. Best wishes. mercimamanboutique team
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Nadia Y.
7 May 2026
Verified reviewBeautiful personalised message & birthstone necklace - my daughter loves it <3
Reply from Merci Maman
Hello, Thank you so much for your wonderful review! We're thrilled to hear that your daughter loves her personalised message and birthstone necklace. It means a lot to us to know that our creations bring joy to our customers. Best wishes! mercimamanboutique team
Reply from Nadia Y.
Hi, Your welcome! I ordered the same to my daughter back in june 2024 - but she lost it. Since she loved it so much I had to order it again. And also thanks for the fast delivery.
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Mr john B.
6 May 2026
Verified reviewBrilliant company and so easy to order. Delivery is very quick.
Reply from Merci Maman
Hello, Thank you so much for your kind words! We're delighted to hear that you found ordering easy and enjoyed our quick delivery. Your satisfaction means a lot to us, and we look forward to serving you again soon. Best regards. mercimamanboutique team
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Paul A.
6 May 2026
Verified reviewExcellent product and service
Reply from Merci Maman
Hello, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a positive experience with our products and service. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts. Best wishes! mercimamanboutique team
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Cathy S.
23 Apr 2026
Verified reviewBeautiful
Reply from Merci Maman
Hello, Thank you so much for your lovely feedback! We’re thrilled to hear that you find our products beautiful. Your support means the world to us, and we look forward to helping you again soon. Best wishes. mercimamanboutique team
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L. P.
23 Apr 2026
Verified reviewI love Merci Maman products. They are great gifts for special occasion. For my last order they were very happy to add an engraving that was'nt included in the drop down menu. It was also very easy to organise and, as usual, the delivery is very fast. Thank you.
Reply from Merci Maman
Hello, Thank you so much for your wonderful feedback! We're thrilled to hear that you love our products and that we could accommodate your engraving request. It's great to know that our fast delivery met your expectations. We appreciate your support and look forward to serving you again soon! Warm regards. mercimamanboutique team
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Andrea K.
21 Apr 2026
Verified reviewRecommend by a family member. Bought a small cross bracelet for my grandsons communion, it’s beautiful and they engraved what I ask for 😁 Had a query about the size of the bracelet, prompt reply with reassurance. Would highly recommend . Thank you
Reply from Merci Maman
Hello! Thank you so much for your kind words and for recommending us. We're thrilled to hear that the cross bracelet for your grandson's communion turned out beautifully and that our team could assist you with your query. Your support means a lot to us! Wishing you and your family a wonderful celebration. mercimamanboutique team
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Viera K.
20 Apr 2026
Verified reviewDainty and quickly fulfilled, this gift to myself means a lot to me..
Reply from Merci Maman
Hello, Thank you so much for your wonderful feedback! We’re thrilled to hear that your gift means a lot to you and that you were pleased with the quick fulfilment of your order. Your kind words motivate us to keep providing quality items for our valued customers. Warm regards, mercimamanboutique team
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Lindsay G.
20 Apr 2026
Verified reviewPerfect service!. I had my bracelet, which I purchased in 2013, restrung. Sent to Paris, restrung and returned in super fast time. Thank you!
Reply from Merci Maman
Hello, Thank you so much for your wonderful feedback! We're delighted to hear that you received your bracelet back quickly and that you're pleased with our service. We truly appreciate your support and look forward to serving you again in the future. Best wishes! mercimamanboutique team
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Kythe S.
14 Apr 2026
Verified reviewI can't review my purchase bought weeks ago because it never arrived. Tried to contact Merci Maman via phone and email but nobody replied/seemed bothered about this and as a result I missed my god-daughter's birthday. Therefore I would rate my experience with Merci Maman as very low indeed.
Reply from Merci Maman
Hello, Thank you for sharing your experience with us. We're truly sorry to hear about the issues you faced with your order and the impact it had on your god-daughter's birthday. We understand how important these moments are and would like to encourage you to reach out to our customer service team directly, so we can assist you further. Your feedback is invaluable to us. Best regards. mercimamanboutique team
Reply from Kythe S.
Obviously I did reach out to the customer service team - several times - via phone and email and nobody replied.
Reply from Merci Maman
Thank you for your reply. We have answered to your email. I invite you to check your messages. Thank you
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Lisa S.
14 Apr 2026
Verified reviewNice quality bracelet for a christening present, but engraving is way too insignificant. Bracelet is too small for the 1 year old it is intended for (my fault I ordered wrong size)
Reply from Merci Maman
Hello, Thank you for sharing your thoughts with us. We're glad to hear you liked the quality of the bracelet, but we’re sorry to learn about the engraving and size issues. We appreciate your feedback as it helps us improve our products. If you have further concerns, please don’t hesitate to reach out. Kind regards. mercimamanboutique team
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Krish K.
14 Apr 2026
Verified reviewThis is a beautiful bracelet. So happy!
Reply from Merci Maman
Hello, Thank you so much for your lovely review! We're thrilled to hear that you're happy with your beautiful bracelet. Your support means the world to us, and we look forward to seeing you again soon! Best wishes. mercimamanboutique team
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Pinar P.
14 Apr 2026
Verified reviewI have ordered from this seller a couple of times and I am very happy with their products. However this time the selivery topk a lot longer than before. They advertise next day engraving and provide express delivery but it still takes 5 days to the UK. Might be because of new customs procedures. So bear in mind order early for a gift. They customer service was not very helpful and cut me off the first time then when I mentioned their statements on their website about delivery and mis-advertising they started to reply more carefully. Perhaphs they should work on their their customer service tone.
Reply from Merci Maman
Hello and thank you for your thoughtful review! We're delighted to hear that you've enjoyed our products, but we truly apologise for the delay in delivery this time. Your feedback regarding customer service is invaluable, and we will strive to improve our communication. Thank you for your understanding, and we hope to serve you again soon! mercimamanboutique team
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A. K.
14 Apr 2026
Verified reviewExcellent service - very impressed
Reply from Merci Maman
Hello, Thank you so much for your kind words! We are delighted to hear that you were impressed with our service. Your positive feedback truly means a lot to us, and we look forward to serving you again in the future. Best regards. mercimamanboutique team
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Janine S.
14 Apr 2026
Verified reviewThe love the jewelry! But the last two times I ordered a piece of jewelry, the delivery process took way too long! I have not received my bracelet yet! It is going on two weeks!
Reply from Merci Maman
Hello, Thank you for sharing your feedback with us. We're sorry to hear about the delay in receiving your bracelet, as we understand how disappointing that can be. Please reach out to our customer service team so we can assist you further with your order. We appreciate your patience and support. mercimamanboutique team
Reviews displayed in chronological order