Review Summary
Mercimamanboutique is often described as a brand that delivers clearly presented jewellery, delicate engravings and fast delivery. Customers also mention gifts that arrive as expected and bring real pleasure when offered to a friend or kept as a personal piece.
Delivery
"I really really like this company . They are so creative and have many beautiful items for selection. It also does a very quick turnover to get your…"
I really really like this company . They are so creative and have many beautiful items for selection. It also does a very quick turnover to get your order to you.
"Easy from start to finish, package arrived on time."
"Very good and beautiful and the delivery is very fast also)"
Digital experience
"Easy to navigate and staff quick to resolve issues when I emailed them"
"Very easy to browse and order from the website. Great prices during the Black Friday Sale. Super fast delivery. Would recommend."
"Great website, easy to navigate, and my order arrived in just three working days to Bulgaria — incredibly fast! Customer service was excellent: I…"
Great website, easy to navigate, and my order arrived in just three working days to Bulgaria — incredibly fast! Customer service was excellent: I forgot to use my first-purchase discount code, and they immediately refunded the amount to my bank account.
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Jayne W.
13 Apr 2026
Verified reviewIf I could have given zero stars I would have. Order went missing with courier. Merci Maman were really unhelpful and very difficult to get hold of. Despite saying they would resend my order I am still waiting
Reply from Merci Maman
Hello, Thank you for your feedback, and I’m truly sorry to hear about the difficulties you've encountered with your order. We understand how frustrating this can be and appreciate your patience as we work to resolve the situation. Please reach out to our customer service team so we can assist you further. Best regards. mercimamanboutique team
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Eric S.
3 Apr 2026
Verified reviewService at its best!! thank you for being awesome
Reply from Merci Maman
Hello! Thank you so much for your wonderful review! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with us. Your support means everything to our team! Best wishes. mercimamanboutique team
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Tendai M.
30 Mar 2026
Verified reviewBeautiful necklace indeed. Arrived and I liked it.
Reply from Merci Maman
Hello, Thank you for your wonderful feedback! We're thrilled to hear that you loved the necklace. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. If you have any questions or need assistance in the future, feel free to reach out. Best wishes! mercimamanboutique team
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Rachel C.
28 Mar 2026
Verified reviewWonderful product, really good.
Reply from Merci Maman
Hello, Thank you so much for your wonderful review! We're thrilled to hear that you are pleased with our product. Your support means a lot to us, and we look forward to serving you again soon. Best wishes! mercimamanboutique team
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Ahmed A.
28 Mar 2026
Verified reviewGood people, good timeless pieces, the only area for improvement is using Fedex for shipping which has left much to be desired lately but otherwise as a long term client I would highly recommend them.
Reply from Merci Maman
Hello, Thank you for your thoughtful review! We’re thrilled to hear that you love our timeless pieces and appreciate our team. We also value your feedback regarding shipping with FedEx, and we’ll certainly take it into consideration as we strive to improve. Thank you for your recommendation, and we look forward to serving you again soon! Best wishes. mercimamanboutique team
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Matthew S.
25 Mar 2026
Verified reviewAmazing company, run by lovely people who put their customers first.
Reply from Merci Maman
Hello, Thank you so much for your kind words! We truly appreciate your support and are delighted to hear that our dedication to customer service shines through. Your feedback means a lot to us, and we look forward to serving you again soon. Best regards. mercimamanboutique team
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John P.
25 Mar 2026
Verified reviewGreat Jewellery
Reply from Merci Maman
Hello, Thank you so much for your wonderful review! We're thrilled to hear that you love our jewellery. Your support means a lot to us, and we look forward to bringing you more beautiful pieces in the future. Best wishes! mercimamanboutique team
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Eman H.
23 Mar 2026
Verified reviewI’m truly in love with this ring. It’s even more beautiful than I imagined, and the quality genuinely surprised me. You can really feel the care and craftsmanship in every detail. It’s such a special piece, and I’m so happy to have it. Thank you so much guys you'r amazing
Reply from Merci Maman
Hello! Thank you so much for your lovely feedback! We're thrilled to hear that you are in love with the ring and appreciate the quality and craftsmanship. It means a lot to us to know you are happy with your purchase. We look forward to serving you again in the future! Best wishes. mercimamanboutique team
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Richard O.
23 Mar 2026
Verified reviewI have been looking for this type of bracelet for “years” as I wanted to replace one very similar for my wife. Thanks to Merci Maman I have now been able to achieve this. The quality is excellent and how the names were scribed were perfect. My wife absolutely loved it and loved having her girls names close to her again. Thank you sooo much. Merci Beaucoup 🤓
Reply from Merci Maman
Hello, Thank you so much for your wonderful review! We're thrilled to hear that you found the perfect bracelet for your wife and that she loved having her girls' names close to her. Your appreciation means a lot to us, and we’re glad we could help create such a special gift. Warm regards! mercimamanboutique team
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Karol B.
23 Mar 2026
Verified reviewThe only word I can truly use to describe my experience is quality. From start to finish, both the service and the craftsmanship not only met but exceeded my expectations. The chain pendant is beautifully made, with delicate engravings of our two children’s names that make it deeply personal. The additional boy and girl charms add such a thoughtful touch, perfectly representing them. My wife absolutely loves it, it’s more than just jewellery; it’s a timeless piece that holds real meaning for our family and will be cherished for years to come.
Reply from Merci Maman
Hello, Thank you so much for your wonderful feedback! We’re delighted to hear that you loved the craftsmanship and personal touches of the chain pendant. It's heartwarming to know that it holds such meaning for your family. We truly appreciate your support and are thrilled that it will be cherished for years to come. Best wishes. mercimamanboutique team
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Jacqui C.
22 Mar 2026
Verified reviewA very easy process. Order arrived very quickly
Reply from Merci Maman
Hello! Thank you so much for taking the time to share your experience. We're thrilled to hear that your order arrived quickly and that you found the process easy. Your satisfaction means a lot to us! If you have any further feedback or questions, feel free to reach out. mercimamanboutique team
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Nicola D.
22 Mar 2026
Verified reviewSo disappointed - paid vast amounts for fast delivery and it still hadn’t arrived over 2 weeks later
Reply from Merci Maman
Hello, We sincerely apologise for the disappointment you've experienced with your order. We understand how frustrating delays can be, especially when you've opted for fast delivery. Please reach out to our customer service team, and we'll do our best to assist you in resolving this matter promptly : contact@mercimamanboutique.com Thank you for your understanding. mercimamanboutique team
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Megan B.
22 Mar 2026
Verified reviewGreat little trinket to find out measurents if you’re finger eg ring finger
Reply from Merci Maman
Hello! Thank you so much for your wonderful review. We're delighted to hear that you found our trinket helpful for measuring your ring finger. Your kind feedback means a lot to us and reinforces our commitment to providing great products. If you have any further questions or need assistance, please don’t hesitate to reach out. mercimamanboutique team
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Kevin S.
12 Mar 2026
Verified reviewOrder came within 3 days from order to deliver. Spot on with the request - would use again.
Reply from Merci Maman
Hello, Thank you so much for your kind words! We're thrilled to hear that your order arrived quickly and met your expectations. Your satisfaction means a lot to us, and we look forward to serving you again in the future. Warm regards. mercimamanboutique team
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Jeanette W.
11 Mar 2026
Verified reviewGreat. Very quick response and delivery.
Reply from Merci Maman
Hello, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our prompt response and delivery. Your satisfaction is important to us, and we appreciate you taking the time to share your feedback. Best wishes! mercimamanboutique team
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Laura M.
7 Mar 2026
Verified reviewThe products are stunning and really well made. I am very satisfied with th jewellery
Reply from Merci Maman
Hello, Thank you so much for your wonderful feedback! We’re thrilled to hear that you find our jewellery stunning and well-made. Your satisfaction is our top priority, and we truly appreciate your support. Warm regards. mercimamanboutique team
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Lou B.
4 Mar 2026
Verified reviewOrdered a Valentines gift with free 1-2 days shipping it didn’t arrive. After weeks of emails but no proper apology. I didn’t receive my product . I’ve finally been promised a refund. Still haven’t received it. I won’t order again.
Reply from Merci Maman
Hello and thank you for your feedback. We regret to hear that there was an incident during the delivery of your parcel and we are sincerely sorry. As you were unable to receive your parcel on time, we have agreed to refund your order. The refund was made on 23/02, so please check your accounts. We apologise for any inconvenience caused and wish you a pleasant day.
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Jessica G.
4 Mar 2026
Verified reviewLove the custom necklace. Beautiful and my daughter loves it.
Reply from Merci Maman
Hello! Thank you so much for your lovely review. We’re thrilled to hear that you and your daughter love the custom necklace. Your satisfaction means the world to us, and we appreciate your support! mercimamanboutique team
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Janine S.
4 Mar 2026
Verified reviewJewelry is very nice gift to family and friends.
Reply from Merci Maman
Hello! Thank you so much for your wonderful feedback. We're delighted to hear that you find our jewellery to be a lovely gift for your family and friends. We truly appreciate your support and hope to see you again soon! Warm regards. mercimamanboutique team
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Helen H.
4 Mar 2026
Verified reviewItem is lovely but it is impossible to wear unless you have help the string is very tight and cannot be put on and off easily
Reply from Merci Maman
Hello, Thank you for sharing your experience with us. We’re glad to hear you love the item, but we understand that difficulties with the fit can be frustrating. Your feedback is valuable, and we would love to discuss it further to find a solution that works for you. Best regards. mercimamanboutique team
Reviews displayed in chronological order