Review Summary
Mercimamanboutique is often described as a brand that delivers clearly presented jewellery, delicate engravings and fast delivery. Customers also mention gifts that arrive as expected and bring real pleasure when offered to a friend or kept as a personal piece.
Delivery
"I really really like this company . They are so creative and have many beautiful items for selection. It also does a very quick turnover to get your…"
I really really like this company . They are so creative and have many beautiful items for selection. It also does a very quick turnover to get your order to you.
"Easy from start to finish, package arrived on time."
"Very good and beautiful and the delivery is very fast also)"
Digital experience
"Easy to navigate and staff quick to resolve issues when I emailed them"
"Very easy to browse and order from the website. Great prices during the Black Friday Sale. Super fast delivery. Would recommend."
"Great website, easy to navigate, and my order arrived in just three working days to Bulgaria — incredibly fast! Customer service was excellent: I…"
Great website, easy to navigate, and my order arrived in just three working days to Bulgaria — incredibly fast! Customer service was excellent: I forgot to use my first-purchase discount code, and they immediately refunded the amount to my bank account.
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Stephen S.
18 Sept 2026
Verified reviewService and product are exactly as stated. My only concern is that the inscription is not the neatest and very faint and hardly readable .
Reply from Merci Maman
Hello, Thank you for your review, and we are sorry your order did not meet your expectations. We appreciate your feedback, it helps us improve. If you would like further assistance, please contact our customer support who can advise. Kind regards. mercimamanboutique team
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Anna S.
11 Sept 2026
Verified reviewVery pleased with my purchase
Reply from Merci Maman
Hi there, Thank you so much for your lovely review, we are delighted to hear you are pleased with your purchase. It really means a lot to the team, and we hope to welcome you back to mercimamanboutique soon. Warm wishes. mercimamanboutique team
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Linda D.
8 Sept 2026
Verified reviewSecond time buying from Merci Maman, so happy with my gift, I'm sure the recipient will be too.
Reply from Merci Maman
Hi there, Thank you so much for your lovely review, we are delighted you enjoyed your experience with us. We hope it brings a smile and helps make the moment special. Warm wishes. mercimamanboutique team
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Amy D.
1 Sept 2026
Verified reviewWonderful item and super fast shipping to America! Thank you! Thrilled with my new bracelet!
Reply from Merci Maman
Hello, Thank you so much for your lovely review. We are thrilled to hear you enjoyed your experience with us. Hearing that you are happy truly makes our day, and we appreciate your support. Warm wishes. mercimamanboutique team
Reply from Amy D.
Absolutely! Many thanks again!
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Joanna O.
31 Aug 2026
Verified reviewBeautiful, I highly recommended it. Thsnk you Merci Maman
Reply from Merci Maman
Hi there, Thank you so much for your lovely review, we are thrilled you had a great experience with us. Your recommendation means a lot, and we really appreciate you taking the time to share it. Warm wishes. mercimamanboutique team
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P. P.
29 Aug 2026
Verified reviewWry good experience and the final product is as advertised and described on the site
Reply from Merci Maman
Hello, thank you so much for your lovely feedback. We are really pleased to hear you had a great experience with us. Your support means a lot, and we hope to see you again soon. Warm regards. mercimamanboutique team
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Brian H.
27 Aug 2026
Verified reviewExcellent service - only problem is additional customs cost.
Reply from Merci Maman
Hello Brian, Thank you for your review. I am worried about this issue we had no idea. Could you please contact us at contact@mercimamanboutique.com?
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Marianna S.
20 Aug 2026
Verified reviewGyors kézbesítés, gyönyörű, kifinomult ékszerek!
Reply from Merci Maman
Hello, Thank you so much for your lovely review. We are delighted you enjoyed your experience with us, and we hope our pieces continue to bring you joy. Warm regards. mercimamanboutique team
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Linda M.
20 Aug 2026
Verified reviewI don’t have my purchase yet, it seems to be stuck at an airport near Paris since Friday , when I try and get an update it is in French . I have emailed Merci Maman today to see if they can help . I have bought from them before and product was lovely but I need it to get to me
Reply from Merci Maman
Hi there, We are really sorry to hear this has been frustrating, and we appreciate you choosing us before. Please get in touch with our customer services team with your order number so we can look into this for you. Kind regards. mercimamanboutique team
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A. N.
11 Aug 2026
Verified reviewMy shopping experience was very smooth. I liked the necklace I ordered and it is my intention to shop with them again.
Reply from Merci Maman
Hello, Thank you so much for your lovely review. We are delighted to hear you had a smooth experience and would be pleased to welcome you back when you fancy shopping again. Warm regards. mercimamanboutique team
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Paul D.
4 Aug 2026
Verified reviewFirst class product and first class service, if you are considering buying from this company rest assured you will be pleased. Thank you so much ❤️
Reply from Merci Maman
Hi there, We are so pleased to hear you had such a great experience. Your lovely feedback truly brightens our day and means so much to the team. Many thanks. mercimamanboutique team
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M. C.
31 Jul 2026
Verified reviewalways a good experience buying
Reply from Merci Maman
Hi there, Thanks so much for your lovely review, we are really pleased to hear you keep enjoying shopping with us. Your support means a lot and we look forward to welcoming you back soon. Warm regards. mercimamanboutique team
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Fay C.
27 Jul 2026
Verified reviewBeautiful bracelet, lovely engraving and speedy delivery
Reply from Merci Maman
Hello, thank you so much for your lovely review. We are delighted to hear you enjoyed your experience with us. It means a lot to our small team to receive such kind feedback. Warm wishes. mercimamanboutique team
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Patricia G.
26 Jul 2026
Verified reviewBeautiful bracelet First class service
Reply from Merci Maman
Hi there, Thank you so much for your lovely review, we are really pleased you enjoyed your experience with us. It means a lot to the team and we hope to welcome you back soon. Many thanks. mercimamanboutique team
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A. M.
26 Jul 2026
Verified reviewI have a few pieces from Merci Maman. I think they look great and offer an affordable option for personlised gifts. They do wear and tarnish a little if wearing them regularly and the engraving doesn't always turn out as expected.
Reply from Merci Maman
Hi there, Thanks so much for taking the time to share your thoughts, we are really glad you like your pieces and appreciate your honest feedback about your experience. Your comments help us keep improving. Kind regards. mercimamanboutique team
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Gemma H.
26 Jul 2026
Verified reviewDreadful Order arrived late and only contained 2 of my 4 items ordered. They will only look into this if I send a photo of my ID via email. Terrible, don’t buy
Reply from Merci Maman
Dear Gemma, We would like to apologise once again for this delivery issue, and as mentioned in our email, we would be grateful if you could provide us with proof that you did not receive the items so that we can either resend them to you by express delivery or refund you, whichever you prefer. Once again, we apologise for any inconvenience caused. We thank you for your understanding.
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Marina Z.
23 Jul 2026
Verified reviewI never received my bracelet and lost the money.
Reply from Merci Maman
Hello, we're really sorry to hear about your experience. That is not the experience we want for our customers, and we understand your frustration. Please contact our support team at support@mercimamanboutique.com with your order details so we can investigate and advise on next steps. Kind regards. mercimamanboutique team
Reply from Marina Z.
I did multiple times across multiple platforms - email whatsapp and instagram
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Melanie S.
23 Jul 2026
Verified reviewMy order had a spelling mistake their fault not mine and I am still waiting on a replacement two weeks later. Nobody is answering my emails can't get anyone on the phone it is an absolute joke! To say I am not happy is an understatement!!
Reply from Merci Maman
Hi there, We're really sorry your experience has been so frustrating, that's not the experience we want for our customers. Please get in touch with our customer support through the contact form on our website or reply here with your order number, so our team can investigate and advise. Kind regards. mercimamanboutique team
Reply from Melanie S.
Order number #0000364297 I am so very angry at not getting any response from emails, WhatsApp, phone. Melanie Stewart
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Katrine L.
23 Jul 2026
Verified reviewamazing ! my friend loved it
Reply from Merci Maman
Hi there, We're thrilled to hear you enjoyed your purchase. That really brightens our day. Thanks so much for the lovely review! mercimamanboutique team
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Kerry K.
22 Jul 2026
Verified reviewBeautiful jewelry and great service
Reply from Merci Maman
Hello, thank you so much for your kind review. We are delighted to hear you had a positive experience with us. Your feedback really brightens our day and encourages us to keep going. Warm wishes. mercimamanboutique team
Reviews displayed in chronological order