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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 285 reviews since 22/05/2021

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4.7

Based on 3 389 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

This summary is AI-Generated

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Delivery

825 reviews mention delivery, with 89% positive feedback.

"Quick delivery no problem"

"Quick delivery"

"Always quality goods, fast delivery"

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
17 Sept 2022
Verified review
Collected and verified by Verified Reviews
Good looking
Experience from: 13 Aug 2022
A. A.
17 Sept 2022
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Great online service
Experience from: 13 Aug 2022
A. A.
17 Sept 2022
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great polo shirt
Experience from: 14 Aug 2022
A. A.
17 Sept 2022
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First class service
Experience from: 14 Aug 2022
A. A.
17 Sept 2022
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If you want to make a difference,I would definitely wearing Lacoste
Experience from: 11 Aug 2022
A. A.
17 Sept 2022
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Quality of your products remains great but sometimes the fit does not matched product description
Experience from: 13 Aug 2022
A. A.
17 Sept 2022
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Expensive but nice quality, probably wait for special offers/sales
Experience from: 15 Aug 2022
A. A.
17 Sept 2022
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Excellent product & service
Experience from: 17 Aug 2022
A. A.
17 Sept 2022
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Very
Experience from: 13 Aug 2022
A. A.
17 Sept 2022
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Yes definitely
Experience from: 13 Aug 2022
A. A.
17 Sept 2022
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Slow dispatch otherwise happy.
Experience from: 13 Aug 2022
A. A.
17 Sept 2022
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I’m very satisfied with the delivery and the customer service. Very nice packaging.
Experience from: 13 Aug 2022
A. A.
16 Sept 2022
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I have already bought my family some Lacoste clothes and my best friends wife is gradually getting him Lacoste clothes
Experience from: 13 Aug 2022
A. A.
16 Sept 2022
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Good service
Experience from: 13 Aug 2022
A. A.
16 Sept 2022
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Great service and fast delivery.
Experience from: 13 Aug 2022
A. A.
16 Sept 2022
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Poor quality
Experience from: 12 Aug 2022
A. A.
16 Sept 2022
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I WANT SENIOUR MARKETING OFFICER TO CONTACT ME!
Experience from: 16 Aug 2022
A. A.
16 Sept 2022
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Arrived in good time actually soon than initial quoted. So I was pleased the packaging of the item was very good in maintaining the protection of the bag..
Experience from: 12 Aug 2022
A. A.
16 Sept 2022
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I prefer shopping direct from Lacoste due to excellent service.
Experience from: 11 Aug 2022
A. A.
16 Sept 2022
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Yes highly recommend
Experience from: 12 Aug 2022