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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 287 reviews since 22/05/2021

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4.7

Based on 3 383 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

This summary is AI-Generated

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Delivery

826 reviews mention delivery, with 89% positive feedback.

"Quick delivery no problem"

"Quick delivery"

"Always quality goods, fast delivery"

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
20 Jul 2023
Verified review
Collected and verified by Verified Reviews
Always great service.
Experience from: 15 Jun 2023
A. A.
20 Jul 2023
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Love the logo detail
Experience from: 15 Jun 2023
A. A.
20 Jul 2023
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Lacoste offer quality, service is great delivery time was quick, as I had to return the product the refund was quick as well. Would definitely recommend Lacoste.
Experience from: 15 Jun 2023
A. A.
20 Jul 2023
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I have worn Lacoste since 1982 and your current t shirts are a disgrace ones I purchased last year have holes in them already The quality is appalling
Experience from: 15 Jun 2023
A. A.
20 Jul 2023
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Easy to order. Quick delivery
Experience from: 15 Jun 2023
A. A.
20 Jul 2023
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terrible quality of the items, especially considering the price
Experience from: 15 Jun 2023
A. A.
20 Jul 2023
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Perfect for summer
Experience from: 15 Jun 2023
A. A.
20 Jul 2023
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Quality products. Great service.
Experience from: 15 Jun 2023
A. A.
20 Jul 2023
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Good website, but I do not like the use of large logos on some of the clothing - rather unsubtle!
Experience from: 15 Jun 2023
A. A.
20 Jul 2023
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Quality, style, comfort, image.
Experience from: 15 Jun 2023
A. A.
20 Jul 2023
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Poor
Experience from: 15 Jun 2023
A. A.
20 Jul 2023
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I absolutely love the Lacoste brand. Quite expensive but classy and stunning 😍 designs. Worth every penny
Experience from: 15 Jun 2023
A. A.
20 Jul 2023
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Always happy with garments I purchase but some very ott designs in my opinion !
Experience from: 14 Jun 2023
A. A.
20 Jul 2023
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Usually sizes ate good
Experience from: 15 Jun 2023
A. A.
20 Jul 2023
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Excellent website and stylish clothing.
Experience from: 15 Jun 2023
A. A.
20 Jul 2023
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Great products and service.
Experience from: 15 Jun 2023
A. A.
20 Jul 2023
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Love the rewards programme
Experience from: 15 Jun 2023
A. A.
20 Jul 2023
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Service is good.
Experience from: 15 Jun 2023
A. A.
20 Jul 2023
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totally dependable
Experience from: 14 Jun 2023
A. A.
20 Jul 2023
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Love it
Experience from: 15 Jun 2023